Firefox Support Forum

Cannot Login to Vanguard site (https://investor.vanguard.com/home). I was able to login (for years) prior to today. I can login using EDGE.

I am trying to sign in to my Kirkus account but Firefox refuses to accept my name and password for the account. It insists I need to create a new account. Why?

Is it because I originally signed up with Kirkus via Google Chrome?

I am having a lot of problems with Firefox lately. Not being able to sign in to my bank accounts or to Pay Pal to pay bills.

This is so frustrating that I want to remove Firefox as my home browser. I truly don't know what you are doing now that you didn't do before. I have never had these problems in the past. Pamela J. Brink, RN, PhD Professor emerita

I can no longer drag and drop files as attachments in emails...When I try to drag and drop, I get a little error / circle with a line through it icon as my cursor.

This is wildly annoying and really killing my productivity.

Any help or insight would be greatly appreciated.

I got Firefox 94.02 just some days ago, it changed from 94.01. Until the change all was in order, since I can`t dowload pics as JPEG or PNG anymore directly, but 94.02 forces me to donload as WEbP, which inconvenient. Can somebody offer help, or at least an idea how to fix this issue?

Why do I routinely receive the "Secure Site Not Available" message even when the site I am trying to log on to is in fact https? (I tried to attached a screen shot example that comes up when trying to go to news.google.com, which is an https site; but the image upload process did not work).

FF 100 on Linux Mint 20 cannot access any websites. Tor can. TBird email can. I'm on an older Ubuntu with FF 94 writing this. How do I get back to previous FF? URGENT!!!

Help! I am a therapist. I am trying to upload my patient documents into my patient info system of therapy appointment and I cannot. TA tells me it is a firefox problem and firefox help notes tell me it is a TLS handshake problem. Please help me use psychselect.com Therapy appointment again!

I cannot upload a screen shot because it says the file is too large. geez

Howdy, fellow Firefox aficionados.

I'm running FF on a Windows 10 Home 64-bit desktop. Some time ago, I suddenly could no longer open Firefox because it couldn't find my Profile. So, I attempted to create a new one, but it would not allow me to do so.

"Changes Not Saved"

   "An unexpected Error has prevented your changes from being saved."

[See uploaded Image]

More than likely, either I, or one of my system maintenance programs wiped some data or folder. I have deleted Firefox and reinstalled it with the latest version, but this dilemma persists.

Thanks for reading my post and if you reply, a big Thanks!

Hello,

Please inform me how to disable the automatic updates and or notifications. This intrusive feature is not in alignment with you original mission statement. Why force an update every two or three weeks?

thank you for your concern

I was using firefox with same account. operating system of my computer crashed. Now i have again install windows 10 on my computer. I have login with same firefox account but my stored data like password, bookmarks etc are not syncing this time even after pressing sync button several times. I have lost my stored information. This is not right thing happened to me because important information was synced with ny accont. Kindly help me.

Regards Manoj Dhaka

Hello, Help anyone with EXPORTING PINNED TOP SITES? I would like to be able to export my "Top site pinned tiles" to other computers. This Q was asked before but the "Chosen Solution" was written in "computerese" Quote:..... "Top Sites are normally created from the history (recent visits with highest frecency) and that would require places.sqlite (bookmarks and history). Top Sites you pinned are stored as a pref in prefs.js and can easily be moved by copying the corresponding line to prefs.js in the other computer. It is best not to copy the full prefs.js, but only copy lines of prefs that you want to keep. The browser.newtabpage.pinned pref stores websites that you have pinned to a tile."

Is there anyone who could give a layman's step-by-step as to how to actually do this??? I searched in Firefox in programs(for prefs.js etc.) .....no luck I searched "browser.newtabpage.pinned pref" in about:config . Something appeard with options like Boolean. I tried to click on it "to open it up" but something changed and it now only offers to toggle true or false. Please help? I'm worried I may have now messed something up. I don't know why this isn't as straightforward as exporting the Bookmarks. Many Thanks

I can't sign in to a Tracfone account (tracfone.com) I still have using FFx but I can with Edge. I think this problem started the last time FFx updated.

I really do like the new colors and I switch between them often. What is motivating you to remove them starting with Firefox 96? Do I really have to turn off auto update to make sure I have my favorite Colorway enabled before the update?

You've adopted two common phrases and tried to apply them to Colorways:

1 - "limited time only" - This usually means you just have to acquire it during a limited time window; you don't lose it after the time window has passed.

2 - "limited edition" - This usually means a limited number of people can acquire it.

Based on my understanding, neither phrase applies to your Colorways offering.

Would you please reconsider? Mozilla is one of my year-end charitable contributions; does that give me any more clout? :)

The minimize, restore and close window buttons don't work in Firefox 94. I can perform these operations other ways, such as pressing Ctrl+W, or double-clicking the title bar to restore. But the actual buttons don't work, even with all my add-ons disabled. They work in other profiles, just not my main one.

Has anyone heard of a problem like this before? (I'm on Windows 7 x64)

Currently using FF v94.0.1 64-bit (I usually lag an update or two behind to ensure stability -- my highest priority -- and avoid surprises.)

1) I notice that unless there are a sufficient number of tabs opened across a browser window as stretched to a given width, thus triggering the left-right ("<" , ">") tab-scroll arrows to appear, the TAB MENU itself (aka "List all tabs" button, a "v" down-arrow on the far right) is not present. Nor is there an equivalent way to initiate a tab search within the main MENU BAR (FILE, EDIT, VIEW, etc.) that I could find. This restricts access to the SEARCH TABS feature.

This "automatically keep-it-tidy feature" is not really an issue when only a single browser window is open. However, I have many windows (on different topics of interest), each with many tabs.

I can switch to another browser window that has enough open tabs to have triggered the TAB MENU, then search from there. Or I can use the address bar "%" method).

(Actually, I'm pleasantly surprised that Firefox, running on my older PC, is stable with hundreds of tabs open as accumulated over many months. Clearly I should change my habits!)

2) On your support page titled "Search open tabs in Firefox" at https://support.mozilla.org/en-US/kb/search-open-tabs-firefox , it describes (via examples) using the "List all tabs"/TAB MENU button to access the "Search Tabs" feature. It also outlines using the address bar "%" method.

Unless I misread the article, what it does not make clear, is that the "Search Tabs" feature works the same as "% xyz" in the address bar; whereas using "%xyz" (note the missing space) yields different results (apparently the same as "xyz %"; but "xyz%" yields nothing). Nor does it explain the reason for the different results or the importance/desirability/weirdness of using one method over the other -- it simply presents the examples. I believe this help page could use some expansion/clarification.

3) I noticed that when performing "search tabs" via either the address bar (using "%") or via the TAB MENU, the results do not include any open tabs using "containers" (apparently the same as any open tabs within "private" windows).

I am increasingly using the "container" features by opening then permanently assigning many "sensitive" web sites to one of the container categories. The increased security is a nice idea.

However, with many browser windows open, each with many tabs, this inability to search for and conveniently find open tabs is increasingly frustrating and is nudging me back towards NOT using containers.

Can't some solution be found to maintain the privacy between tabs (and perhaps even private windows) while permitting a tab search to work more thoroughly?

In summary, I simply want to be able to find ALL occurrences of any partial string of searched-for text within ALL tabs in either their title OR address, normal AND container tabs, and preferably in normal AND private windows.

At present I see only a list of 12 results and no means of listing more. Sometimes my "known" open (normal/non-container) tab is not present in that short list (perhaps a preference/sort order is needed for tab titles vs. addresses).

Why not a "List more results", or a selector button to scroll-list "10, 20, 40, 100, ALL", or a button to open and continue with a listing of ALL matching results in a separate pop-up window, etc?

Thanks for all your good and hard work!

Hello Sir/Ma'am,

I am unable to watch series and movies through firefox browsers, I faced the issue initially on Netflix (date- 03/12/2021, it showed that there was a problem to play the video and to update the browser to latest version, when i checked the browser was all updated to date. The same issue is continuing today (date- 04/12/2021), and it is the same for Disney+Hotstar as well. Please fix this issue.

Thank you Divya Naik