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YouTube gets very laggy after a while - best way to restore performance?

I always keep two Youtube tabs open at all times on my computer. After a while of running, however, the site starts to get increasingly laggy, in a way that simply reload… (read more)

I always keep two Youtube tabs open at all times on my computer. After a while of running, however, the site starts to get increasingly laggy, in a way that simply reloading the tab does not fix. (I am aware that this is likely a result of one of the extensions I have installed that affects Youtube's behavior, specifically SponsorBlock and Return Youtube Dislike, but I am not willing to uninstall these.) I also know of a "force reload" - pressing ctrl + shift + R instead of just ctrl + R in order to clear the cache or something.

However, whenever Youtube starts getting really slow, I instead like to do something I call "crashing the tab" - I open my system monitor, look for the current most CPU-intensive "Isolated Web Co" process, and end it. This pops up an error message in Firefox that says "Gah - your tab just crashed!" and offering me the option to restore it. After restoring it from this window, the performance is back to normal.

My question is, is this beneficial, or is it functionally identical to a normal force-reload? Is the improvement I see between this method and force-reloading the page just placebo? And if not, is there a simpler way to do it without opening a second program?

Asked by alanwilson772 1 week ago

Last reply by Skgh12 1 week ago

exceptions in configuration security disappear after restart

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know… (read more)

I have a NAS server, where I save all my data. When I type the local address 192.168.2.10:5001 I always get the warning That this is a malicious site. I havo enter I know the risk etc. which cost me time and is useless, since my NAS server is under my control.

I have tried to put the server address in several exceptions, but they disappear.

How to tell Firefox that my Nas srver is safe?

Asked by Raymond 4 weeks ago

Last reply by jscher2000 - Support Volunteer 4 weeks ago

problem with connecting with Kaiser Permanente only, then loss of most all of my tabs

A few weeks ago I began, while trying to connect to Kaiser from an email message, to get a response that said it was unable to connect because "server not able to redirec… (read more)

A few weeks ago I began, while trying to connect to Kaiser from an email message, to get a response that said it was unable to connect because "server not able to redirect." I wasn't getting any error messages from any other sites or attempts to connect with any other sites.

I contacted Kaiser and got some tech office in California (I'm in Hawaii). I did all that they suggested, i.e. "cleaning up" my computer, and I even paid and installed a program called "CClean", and used "Ninite." After making all the "clean ups" the error message was still happening, and later it even mentioned Firefox in the message.

At that point I had no idea what to do and went to "help" on the application menu. Did the "troubleshooting" a couple times, and then saw a "refresh" button, that I thought was probably, and looked innocuous; this led to a bunch of other things that I certainly didn't want to mistakenly perform anything untoward.

After all this I was finally able to link properly with Kaiser, BUT ALL OF MY TABS WERE GONE!

This seems to be a real problem on Firefox, since I've NEVER seen anything that is easy to select to "resolve", "reinstate", or "RECOVER" tabs. I've seen many of the same questions about TAB recovery before.

I've been with Firefox for probably a couple of decades now, and this seems to be a major issue without any "easy" solution. Or, am I just missing something completely?!

Asked by lchoquette 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

cannot ensure I'm getting pop up messages

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings. I read through the instruct… (read more)

I would like to be able to make sure if a pop-up window is blocked, that I'm being notified about it, but there are no options in settings.

I read through the instructions listed on the help pages and found a message from support from 4 years ago about manually editing the settings, which wasn't helpful.

Are they just on by default now? Or did they get turned off and if so, how do I turn them back on?

(p.s. having something teach you how to do something, this case getting trouble shooting data manually, should open another window, not navigate me away from the page I'm sending this message from)

Asked by DragonAceSg7 3 weeks ago

Last reply by cor-el 3 weeks ago

after updating newest version of Firefox the option to restore previous windows opened does not work

after updating newest the version of Firefox the option to" restore previous windows opened " does not work. Is there a work around when I close my browser and then reop… (read more)

after updating newest the version of Firefox the option to" restore previous windows opened " does not work. Is there a work around when I close my browser and then reopen the browser so that all the tabs that I had opened before closing my browser return as if I never left?I went into my setting and have the "open previous tabs" is checked. I even restarted my browser but nothing simple seems to work. Thanks in advance

Asked by Jane Boyle 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

Website rejects Firefox Browser

Website is being set to reject Firefox browser only, asks me to use alternative, why? Enter site: https://mylotto.co.nz/ this appears https://mylotto.co.nz/site-unavai… (read more)

Website is being set to reject Firefox browser only, asks me to use alternative, why?

Enter site: https://mylotto.co.nz/

this appears

https://mylotto.co.nz/site-unavailable

thanks Gary

Asked by grasshopper1969 4 weeks ago

Last reply by zeroknight 4 weeks ago

Amazon Prime Video won't play

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays … (read more)

The 125.0.2 update broke Amazon Prime Video. Firefox refuses to play ANY video, causes website to return a "That shouldn't have happened" error page. Prime Video plays just fine on Safari 16.6.1, macOS 11.7.10. Amazon says just to use Safari, but I want Firefox to work right.

Asked by steveaaayyy 3 weeks ago

Last reply by zeroknight 3 weeks ago

Blank window opens when I start firefox

Every time I open Firefox another blank window opens behind the main Firefox pages . I see it when I close Firefox so have to close that too. There is no URL in the windo… (read more)

Every time I open Firefox another blank window opens behind the main Firefox pages . I see it when I close Firefox so have to close that too. There is no URL in the window just a blank page.

Asked by treedum2 3 weeks ago

Last reply by cor-el 3 weeks ago

YouTube Advanced Bitrate Not Playing in Firefox

Firefox is not permitting videos from YouTube that other browsers easily play. This needs to be fixed. YouTube offers their Premium subscribers videos which can be played… (read more)

Firefox is not permitting videos from YouTube that other browsers easily play. This needs to be fixed. YouTube offers their Premium subscribers videos which can be played at a higher bitrate, which means even 1080p can play at a higher quality. When setting quality on a video, in addition to the 1080p, you can choose "1080p Advanced bitrate" as an option. Firefox has trouble playing these files, whereas Safari and other browsers don't have a problem with YouTube. Please fix this.

Asked by Larry Silverman 4 weeks ago

Last reply by zeroknight 4 weeks ago

Importing Bookmarks from Chrome via html

I followed instructions for adding bookmarks from html file. Got to "import from html" . I can see the html file I want to access, but when I push "open" nothing happen… (read more)

I followed instructions for adding bookmarks from html file. Got to "import from html" . I can see the html file I want to access, but when I push "open" nothing happens.

Asked by bceccoli 3 weeks ago

Last reply by cor-el 3 weeks ago

Finding what address to add to cookie exceptions

I want to enable cookies for outlook and google, the rest I dont want. I have attempted to look at the cookie's url for outlook and add that to the exception list, but o… (read more)

I want to enable cookies for outlook and google, the rest I dont want.

I have attempted to look at the cookie's url for outlook and add that to the exception list, but outlook still harasses me with its annoying 2fa

How do I find the actual address to put in the exceptions list to stop this issue?

Asked by ALoepker 3 weeks ago

Last reply by zeroknight 3 weeks ago

Update has scrambled bookmarks

The latest updated to Firefox for Mac (125.0.2) has completely scrambled accessing my bookmarks. Before the update I could type T in the search bar and up popped the URL … (read more)

The latest updated to Firefox for Mac (125.0.2) has completely scrambled accessing my bookmarks. Before the update I could type T in the search bar and up popped the URL for The Globe and Mail; or N and the URL for the New York Times popped up. (This works because no other bookmark begins with these letters.) Both are in my Toolbar (no bookmarks have actually changed or disappeared with the update). Now when I type T, a completely different URL turns up, plus a drop-down menu of other URLs randomly selected from any of my bookmark lists IN WHICH A T APPEARS ANYWHERE in it; and when I type N, a website I've NEVER EVEN SEEN BEFORE (name.com) shows up, plus a drop-down menu with URLs from my bookmarks that contain an N anywhere in the URL. Why is this happening, and how to fix it? Please don't tell me I have to switch back to Safari.

Asked by gtintner 3 weeks ago

Last reply by cor-el 3 weeks ago

Can't close a tab or a separate window without closing Firefox, and only then I need taskmgr

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit. So I can't close any single tab 'without closing … (read more)

My Firefox can only be shut down by TaskManager, or by clicking on the three horizontal bars and then dropping to exit.

So I can't close any single tab 'without closing them all', that's the real annoyance. I also can't close any individual windows I opened instead of a new tab, without closing all tabs and windows. Finally the classic windows ALT+F4 closure that's built into Windows doesn't close Firefox, and if it did I suspect ALT+F4 would close them all. Bottom line Firefox is seriously close-resistant.

What precipitated this was I allowed a previous Firefox update to download-install, and it tanked my performance, I figured your team would fix that issue, but in the meantime what I did was uninstall that version and reinstall the version I had been running before that update. Tilt! That action resulted in the close windows or tabs problem.

Summary: I am using the latest version now, but with it came this "can't close any individual tab without closing them all, and can only close even then except by Taskmanager or by clicking the 3 horizontal bars then dropping to Exit which also closes all Firefox tabs and Windows. This problem has surfaced before in this support, and none of the solutions worked, probably because I got to this place uniquely. I did read before submitting this.

Asked by Dean 3 weeks ago

Last reply by cor-el 3 weeks ago

Canvas two-factor authentificatiton

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popu… (read more)

Canvas is working on all other browsers normally, but when I try to login on firefox an error 403 message shows up at the two factor authentification step. I allowed popups already in this browser so that is not the issue.

Asked by Elise Clancy 3 weeks ago

Last reply by cor-el 3 weeks ago

Picture-in-picture not working properly

Ever since the latest update, the picture-in-picture function stopped working properly. If I activate it, the video will automatically go to full screen, and I need to pr… (read more)

Ever since the latest update, the picture-in-picture function stopped working properly. If I activate it, the video will automatically go to full screen, and I need to press the full screen button multiple times to move it down to a small box. I am using Firefox on a Mac laptop.

Asked by benh2097 3 weeks ago

Last reply by zeroknight 3 weeks ago

Tried installing Keeppassxc--not sure if correst name

Hello, One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was call… (read more)

Hello,

 One of my email accounts Yahoo or Gmail appears to have been hacked. I received two phishing emails this week --3 if you count the last one who said she was calling on behalf of Medicare/Social Security and All members could get a preloaded card for several hundred dollars. I knew there was a plan to help certain folks, but it was not available to everybody. I asked her for the name of the plan and she hung up. the webpage she sent me to first or told me to go there where I could talk to a licensed agent. Do people who answer the phone have a license like insurance salespeople? Anyway, they had copied the govt. the site is right up the US sea.

Okay, just an example so I decided to try that KeeopassXC program you were offering but I could never get it to complete.

but it did something as I can't use my password They cancel your account if you tell them the truth --better just to say I need help resetting my password. They then ask you to send them a picture ID as in Driver's License. Noway I am going to do this --so I have at least some pretty valuable info if I can't get in.

Ny first time writing here - if any response please direct suggestions to pke225x2gmail or I guess I will check here. Don't know how you put people with possible solutions to seeker of HELP.

Sincere Thanks Paul

Asked by Paul Ellis 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago