Firefox Support Forum

I cannot log in to www.capitalone.co.uk with the Firefox Browser but I can with Microsoft Edge. I use Firefox Browser as my default browser. This problem only started yeaterday, before that every thing was fine.

1. Did not receive notice of updated version before locking me out of my account. 2. Did tell Firefox to save passwords and bookmarks,extensions to import to new version- Where do I find that information? I also restarted my desktop computer after installing new version of Firefox. All accounts are missed up. google got signed into, YouTube had issues where I would click on one video and it would have trouble playing video, would jump to another video, real slow to start playing video. For info :windows 10 . CAN ANYONE HELP.

REACH ME @: [removed from public]

HELP Please have tried numerous times by instructions given on support. Nothing is working. Can not correct with Dr. Thank you:)

Camera and microphone are blocked. Sessions by Psychology Today requires access to your camera and microphone. Click the camera blocked icon Camera and microphone are blocked. in your browser's address bar and refresh your browser.

Hi, I discovered that in order to achieve that, you set in about:config "permissions.fullscreen.allowed from the default false to true. The default behavior does not stop the video with a single left mouse click, but triggers full-screen. It would make sense to make "true" the default as it seems more intuitive to control both the play and full-screen in that way.

While watching a livestream on Youtube it freezes, and i have to refresh the page to resume only for it to do the same thing moments later, getting really annoying as it doesn't do it while watching normal videos.

My iMAC desktop computer crashed yesterday and ultimately I ended up having to go into recovery mode, erase the hard drive to reinstall the OS and then restore the applications and files from TimeMachine using Migration Assistant. All of that worked fine, but Firefox was still hanging up, so I deleted it and downloaded the most recent version. That of course wiped out all of my bookmarks. I used Time Machine to restore the "bookmarksbackup" folder as shown in the image below. That did not help, at least in terms of restoring my bookmarks to Firefox. I noticed that a second profile had been created, so I copied the same list of files to the bookmarksbackup folder under that profile. Still no help. It occurred to me that perhaps there is another place where the current active bookmark file should live, but if that is the case, I can't figure out where that might be. I'm quite stuck and really need access to my bookmarks. Any suggestions are greatly appreciated!

PS: I've since run a thorough virus scan using Microsoft Defender and checked disk integrity using DiskUtility.

I've been searching for how to disable the little dropdown menus with emails you could use for a field, but I can't find anything.

I made a clean install and found someone that had the solution, but I can't find this post anymore no matter how much I search.

There's no forms and autofill section for me under the privacy section of settings, whether it's been removed through updates or it's a bug for me (which would be weird if it were both the case on my current PC and the old one) I don't know.

All I know is that the solution involved going to about:config and changing a setting in there.

I don't want to just delete the entry by doing down arrow and delete.

Any help is appreciated!

I have a highjack browser virus.I think it came with a extension. Ad blocker extension. when i open extensions that on shows up in all green and i cant do anything to delete it. it wont let me refresh firefox. I use bing search.When I do any search it switchs me to yahoo search. And I dont know how to stop it doing that.Can you help Please

hello i just wan.t to no wan.t going on it just wan.t let me in to my emaill it well let me in to my phone but want let me go in to the emaill is Firefox playing up to night its comeing up with errors but its working becus im sending you this

mr stephen bird

Firefox has been crashing on me repeatedly over the past week. I tried running in Troubleshoot mode, and it still happens, so now I'm posting here per Mozilla's suggestion.  :)

I was going to paste the most recent crash report ID, but there are a huge list of them as can be seen below. Can somebody please help with this it's driving me insane?!

bp-47482473-3afc-43eb-b6b2-7382e0240401 4/1/2024, 8:57 AM View bp-56fb67fb-e741-408f-8178-af36e0240401 4/1/2024, 8:56 AM View bp-c2cf1616-e67d-4d68-9b83-6691d0240401 4/1/2024, 8:56 AM View bp-3dbaab34-400c-46f5-bd6b-f1c680240401 4/1/2024, 8:56 AM View bp-68c1dfe8-20d0-4b1a-a5e6-f86570240401 4/1/2024, 8:56 AM View bp-9d238583-6f07-4d25-a933-b685d0240401 4/1/2024, 8:56 AM View bp-b82b8434-17f0-4371-9e3b-2c0f10240401 4/1/2024, 8:56 AM View bp-8ee33753-ef1d-48af-ac85-359870240401 4/1/2024, 8:56 AM View bp-b572f2dd-c9bb-4937-a763-3d9d10240401 4/1/2024, 8:56 AM View bp-193c0cbe-47f0-44cd-a683-f72710240401 4/1/2024, 8:56 AM View bp-7db722f9-92bb-47b4-9af9-705d70240401 4/1/2024, 8:56 AM View bp-720dfdd6-ac46-40df-abd3-78d1d0240401 4/1/2024, 8:56 AM View bp-58ee92a9-cb56-408f-b0c3-5892f0240401 4/1/2024, 8:56 AM View bp-390b9f3f-dacf-4b45-887e-cc4630240401 4/1/2024, 8:56 AM View bp-4936b3c4-ce5b-4c09-8436-b0c480240401 4/1/2024, 8:56 AM View bp-91986ef7-adf7-4699-ade2-08ef50240401 4/1/2024, 8:56 AM View bp-30912374-ec93-4372-9b86-00eb10240401 4/1/2024, 8:56 AM View bp-9be4e53f-91fa-4dec-b520-090e40240401 4/1/2024, 8:56 AM View bp-3991ef0e-772f-4886-bc85-a3af60240401 4/1/2024, 8:56 AM View bp-a62b5a88-c193-47f2-bc39-b8cc80240401 4/1/2024, 8:56 AM View bp-5edac619-9ac6-4d09-94d1-5d04d0240401 4/1/2024, 8:56 AM View bp-7d78fbbe-f9c3-44d4-aa4e-5c2610240401 4/1/2024, 8:56 AM View bp-3e019c39-350e-4c72-a987-ba1580240401 4/1/2024, 8:56 AM View bp-215ff127-f56e-4473-8574-3a5fd0240401 4/1/2024, 8:56 AM View bp-80f06f03-adc6-4b50-ae7d-4e8f40240401 4/1/2024, 8:56 AM View bp-79a8cd06-aff0-46b6-93cd-043140240401 4/1/2024, 8:56 AM View bp-95521938-98db-473e-bada-bdd870240401 4/1/2024, 8:56 AM View bp-c9081a35-d2fb-4a0c-b354-4c9ef0240401 4/1/2024, 8:56 AM View bp-58848846-79ab-4cbe-a5ca-7f3780240401 4/1/2024, 8:56 AM View bp-b73e622f-00ae-4e38-a90b-a89900240401 4/1/2024, 8:56 AM View bp-5eb6f2b3-d034-4a05-b09f-7c4ed0240401 4/1/2024, 8:56 AM View bp-95d1a959-b67f-4446-a26f-b4c880240401 4/1/2024, 8:56 AM View bp-d02a1dc8-0c8b-4152-8f5a-f12140240401 4/1/2024, 8:56 AM View bp-194ac1f2-84b3-4028-9f49-a6ed80240401 4/1/2024, 8:56 AM View bp-58a95498-8358-4e1f-881c-2308e0240401 4/1/2024, 8:56 AM View bp-59fd7d49-063d-4c24-9449-a47da0240401 4/1/2024, 8:56 AM View bp-9e25329c-3aae-4c09-a889-d67ef0240406 4/5/2024, 8:38 PM View bp-76f7ae16-971c-4d8a-988a-c37bb0240406 4/5/2024, 8:38 PM View bp-2a4d73a9-d05b-4059-ba5d-5539d0240406 4/5/2024, 8:38 PM View bp-7e1f5200-0fa7-475b-9d52-c9ef50240406 4/5/2024, 8:38 PM View bp-6842a5a2-a479-4bec-bed7-8c0540240406 4/5/2024, 8:38 PM View bp-5422856b-9588-472c-9bae-da86a0240406 4/5/2024, 8:38 PM View bp-1d077966-aec0-4524-b821-8d5820240406 4/5/2024, 8:38 PM View bp-c7ab93e7-5ea8-4680-a177-317a60240406 4/5/2024, 8:38 PM View bp-852d4e2b-05c9-4027-bcad-140f90240406 4/5/2024, 8:38 PM View bp-5b9b6477-11e9-429e-bc14-33d750240406 4/5/2024, 8:38 PM View bp-568e11ca-b717-4505-abb4-d19130240406 4/5/2024, 8:38 PM View bp-bf865875-d837-4e4b-91a8-ed68c0240406 4/5/2024, 8:38 PM View bp-b65232d6-caf8-4d2e-9c4b-6d3960240406 4/5/2024, 8:38 PM View bp-d1b1a366-039b-4728-8df3-cd52d0240406 4/5/2024, 8:38 PM View

I'm desperate for some help here. I'm a long time customer of Mozilla, and have used Firefox for many many year. Recently, my hard drive was erased, I lost all my data, and I've got a new computer that I'm setting up I'm trying to sign into my Firefox but I don't have the password. I go through Password reset options, and it send a code to my email ([edited] @mindspring.com) and the spam filter is filtering out the email, so I cannot see it. I'm stuck in a loop! I cannot get the passcode and cannot sign into my account. I just need to chat with someone to help me. Please call my call when available.

vince Schmidt

hard drive went on desktop, downloaded firefox on new desktop same windows 10. sign in shows non of my original home page with bookmarks , no passwords, no history etc. Acts like a new account?