Firefox Support Forum

Hi there

Can not install google translate on my toolbar. When clicking the "puzzle" to access extensions google translate is there but it's greyed out, thus not accessible, when clicking on it there are no options to pin to toolbar as other extensions have that option, clicking on options if shows "manage extension" " remove extension" and " report extension"

Often times when I open a new tab, I get a dot that goes back and forth and will not open the tab. This seems to happen if I don't use Firefox for a few minutes. It's like its trying to open but can't.

I recently downloaded Tree Style Tab. I still see the horizontal tab bar. I would like to hide it. However, I have tried just about every answer I could find on Mozilla, Google, Reddit, and any other websites that offered solutions. Nothing has worked since the last update. This includes the "type in about:config, toggle to true, open profile folder, create userChrome.css file, copy and paste xyz code, save, and restart Firefox" route.

Any help would be greatly appreciated!

Hello! I have a problem with fonts on My New Workstation. Windows 11 and latest firefox. Please check screenshots. I already tried solutions from this forum like changing layout.css.font-visibility, turn off "Allow pages to choose their own fonts, instead of your selections above". In Troubleshoots Mode problem not appear

So for folks who hand wrote thousands of lines of Actionscript code for Adobe Flash, it is incredibly upsetting and frustrating that a witch hunt went after Flash which we believe was part of a tactic by google to ensure its ads cannot as easily be blocked. Specifically google used all this "modern web" nonsense to become the monopolistic browser in place of internet explorer and to use that "power" explicitly to bend the future web to their will.

This is so upsetting, there are not words to describe it. And the fact that the "answer" is that folks who spent years and thousands of lines of code for Flash, now "simply need to completely re code everything from scratch in a new language" is offensive beyond recognition.

Please consider removing this "standard" response language or at least acknowledge the awful burden that was placed on folks by the decision to join the rest to remove the most popular web technology that helped build the internet, because google must serve everyone ads. It is just gross.

Honestly, we thought Firefox would defy the witch hunt and keep flash working to differentiate and look after the poor developers who suffered from this terrible, terrible action.

p.s. on the day Flash was officially killed off, chrome had more active "severe" security vulnerabilities than Flash. Thus, chrome is objectively less secure than Flash. I wonder how much google spent on paying news companies to post stuff about how "insecure" flash is and the stupid "modern web." I wonder if said "news" companies checked the claims, or just took the payment and posted their "sponsored content."

Hello,

I recently purchased a VPN for my laptop. I bought a designated IP address set to Toronto, Canada. However, Firefox shows my location in Japan.

In my communications with VPN server they believe since whatsmyipaddress shows me where my VPN says it should, but FF shows me in Japan, the problem may be a leak at your end. When I created this account today and set my country to Canada (as suggested by PIA), closed everything and rebooted my computer I had hoped to see Canada (en) when I began a search. However, it still shows Japan.

I value my privacy on all devices and turning off location is the first thing I do. I'm now wondering if FF is getting this location from Windows.

Any assistance is most appreciated. Thank you,

Fore some reason I am no longer able to open support.netapp.com in Firefox Getting a time-out error >> The connection has timed out >> The server at support.netapp.com is taking too long to respond.

This seems to have started after a Firefox update earlier this year, but I don't remember with which version it started.

I have already tried to refresh Firefox, un- and install Firefox

  (including deleting various entries in "%Programdata% and %appdata%
  and registry HKEY_CURRENT_USER>>SOFTWARE. Delete the entry named "Mozilla".
                     HKEY_LOCAL_MACHINE>>SOFTWARE. Delete the entries "Mozilla" and "mozilla.org".
                      HKEY_LOCAL_MACHINE>>SOFTWARE>>WOW6432Node.
                              Delete the entries "Mozilla" and "MozillaPlugins".

With no luck

This issue does not happen on any other browser (Chrome, Edge, Vivaldi) I have tried. But what I noticed on these is that support.netapp.com is automatically being redirected to https://mysupport.netapp.com/site This redirect does not happen in FF

If I enter mysupport.netapp.com manually it opens perfectly

Cheers, Jurgen

I read this article on enabling/disabling hardware acceleration and I am missing the checkbox to toggle it. I am wondering if this is a firefox bug or if something about my hardware setup is unsupported. I'm using a 1080ti running on the most recent drivers, 546.33. Windows 10 Education version 22H2

Long time Firefox user. Had automatic update to version 121.0 on 12/19. Shut down that night. Next morning (12/20) Firefox opened as if it was a totally new installation - no bookmarks, extensions, etc. Downloaded 121.0 64 bit version; uninstalled Firefox; reinstalled it with downloaded version - same issue. Replaced profile with backup copy from 12/17. Firefox started properly with all bookmarks, extensions and other settings.

Shut down on 12/20. When computer was started this morning (12/21) and Firefox opened - same issue - presented with brand new never before opened Firefox. Shut down Firefox, copied over 12/17 profile, restarted and all bookmarks, etc. were there. Restarted Firefox using about:restartrequired and everything was still as expected.

Windows 10 is up-to-date. No updates found for extensions.

Thoughts on what might be corrupting the profile or what steps I can take? I have 25 enabled extensions. Since a restart didn't revert me to the brand new never opened presentation, activating them one at a time doesn't seem to be a worthwhile approach.

I normally save the webpages for articles I write online 9single HTML file for the homepage). Normally I scroll down the pages to the bottom to make sure any lazy loaded images are available and will be stored in the auxiliary folder that's also saved when the HTML file for the webpage itself is stored. I checked around ten of the locally stored webpages to make sure they were ok by opening in Firefox and there was no issue. However two of the webpages were just blank with no errors reported. I checked the page's html files and they had zero bytes. I saved the webpages again and this time there was no issue. Could this be due to webpages not being fully refreshed and not displaying all content so that when they're saved, the save just aborts? But there were no notifications of this.

Hello, Ive recently switched my primary browser from opera GX, to Mozilla Firefox. Since then I've adjusted the settings to my liking, one of which was the search engine. I chose google chrome, and it works when I open a new tab, However, When I open a new window of firefox, it always opens Bing. This is a small problem, yes, but its simple issues like this that dissuade me from wanting to use firefox at all, I would like to solve this issue, but Ive searched for answers, and there aren't any. If you help me fix this, I will keep firefox. Otherwise, I'll chose a browser that gives me the amount of control that I want. I've also attached a photo of the startup screen of firefox.

I have freshly install Manjaro system. On there I installed the Flatpak of Firefox. When I try to login into my Mozilla account for sync it doesn't load. See the screenshot. On my other computer it works without an issue. What can I try?

I've asked this before with no help but I'll try again, why can't I get my email registered as safe to come in as safe senders inbox instead of in my junk mail. I've asked before with no response and don't believe there will be one this time either but one never knows. All I can do is try. Terry Penton

Hi, I have a lot of bookmarks that are specifically made to always open in a specific container.

After updating to 121 I'm always asked if I want to open the URL in a container.

How can I get rid of the question and just always assume "Yes"?

Thanks, Henrik

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:121.0) Gecko/20100101 Firefox/121.0)

I updated FF build from 120.0.1 to 121.0, then sound disappeared from all websites!!! and I checked my laptop the sound is working in other apps! now I watch YouTube like Charlie Chaplin. This issue happens in a new profile, as I created another one to see if it's a profile related problem, Thank you.

Blank Page when clicking on tracking link from UPS website, https://www.ups.com/track?loc=en_US How do I fix this ? Thanks