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Updating Firefox failed

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the ti… (read more)

I have a slight problem. I'm currently using Firefox 116.0.3 and it seems that it can't update. The automatic updating will run, and then it will fail (this is all the time when using Firefox). It will recommend me to download the newest version from the website, but then the CDN will and I will be presented with the "connection was reset" error. This happens both on my Windows 10 and Windows 11 machines. Both are running Firefox 116.0.3.

Funnily enough I tried to see if I could download the newest version on Edge (Chromium), which it could but the version I got from the website was the same version I have now. I wonder if this is something to do with my region as I'm based in China and I'm aware that some software can have...problems.

Also, when trying to download version 122.0, it is fantastically slow and will often fail to complete.

Is there anything that could be suggested as I really don't want to use Edge.

Asked by 小白龙1313 3 months ago

Answered by 小白龙1313 3 months ago

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Username gets lost when creating Google account

Hi, I have tried to create a google account two times. Each time Firefox didn't save the google account name. Firefox did save the password though. Just the username is … (read more)

Hi, I have tried to create a google account two times. Each time Firefox didn't save the google account name.

Firefox did save the password though. Just the username is empty. So, the third time I will write down the username.

I know how to create a Google account. Pretty sure it will work. My question is, why is this happening? Am I paranoid thinking Google doesn't like to support Firefox?

Best regards

Asked by marm24 9 months ago

Answered by marm24 9 months ago

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More download fails

Hi, Recently purchased new laptop with Win 11. I was having trouble downloading anything. Always indicated failure. I checked some of the responses here for that probl… (read more)

Hi, Recently purchased new laptop with Win 11. I was having trouble downloading anything. Always indicated failure.

I checked some of the responses here for that problem. One of them said to not accept HTTPS only. When I checked my settings, it WAS already set to Don't enable HTTPS-Only Mode. I then set the HTTPS-Only mode to Only in private windows. That setting now allows downloads. Why doesn't it allow downloads when I don't accept HTTPS only?

Asked by TheVee 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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can't sign in to mozilla support

https://connect.mozilla.org/t5/user/ssoregistrationpage?dest_url=https:%2F%2Fconnect.mozilla.org%2F link from a message to me in my email. Can't sign in . Keeps asking… (read more)

https://connect.mozilla.org/t5/user/ssoregistrationpage?dest_url=https:%2F%2Fconnect.mozilla.org%2F

link from a message to me in my email. Can't sign in . Keeps asking me to register and rejects my registered name. For the last couple years, intermittently.

Asked by metropical 9 months ago

Last reply by Paul 9 months ago

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I opened 2 firefox accounts and I only want the account that is tied to [email removed]@republicanmetals.co

Locking this thread.Please continue here: [/questions/1420109] I opened 2 firefox accounts and I only want the account that is tied to [email removed]@republicanmetals.co… (read more)

Locking this thread.
Please continue here: [/questions/1420109]
I opened 2 firefox accounts and I only want the account that is tied to [email removed]@republicanmetals.co

Asked by k.grant 9 months ago

Last reply by cor-el 9 months ago

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To The Mozila Admins: Can You Please Let The End User Make The Decision on When To install Updates?

I get no warning when auto updates begin installation. I get notified about 1/2 way through the process. The pc (Win 10 pro 64bit) slows to a crawl for 5-10 minutes, then… (read more)

I get no warning when auto updates begin installation. I get notified about 1/2 way through the process. The pc (Win 10 pro 64bit) slows to a crawl for 5-10 minutes, then the install finishes, & then it's another 5-10 minutes before the pc is usable.

I would really appreciate a "update is available" notification, which I would agree to at a convenient time. This is really getting to be problematic. Other browsers that do auto updates don't hose my pc.

Thank you!

Asked by moomoomoomoo 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Print with system dialogue by default

This question was asked, but the answer is outdated. This option no longer exists. https://support.mozilla.org/en-US/questions/1322516#question-reply I am using version… (read more)

This question was asked, but the answer is outdated. This option no longer exists.

https://support.mozilla.org/en-US/questions/1322516#question-reply

I am using version 116.0 for Arch Linux.

Asked by 24michaelpartridge 9 months ago

Answered by zeroknight 9 months ago

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Automatically starting

The following just started a week or so ago. When I start Windows 11 (latest version), Firefox (build 116.0 64 bit) automatically starts and the page that displays is at… (read more)

The following just started a week or so ago. When I start Windows 11 (latest version), Firefox (build 116.0 64 bit) automatically starts and the page that displays is attempting to access one of my Microsoft accounts. I tried toolkit.winRegisterApplicationRestart. but nothing changed. There is nothing in my Startup folder related to Firefox, and msconfig doesn't list anything as a startup process.

What's strange is that this just started happening. I've used Firefox as long as I can remember, and have never had this issue.

Short of uninstalling Firefox and reinstalling it, does anyone have any suggestion(s)? Thanks.

Asked by dave360 9 months ago

Answered by dave360 9 months ago

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Will not let me copy

In your reply to my previous question, I checked with the Bank... their tech people checked it is coming from the firefox Mozilla side of communications. Firefox is stopp… (read more)

In your reply to my previous question, I checked with the Bank... their tech people checked it is coming from the firefox Mozilla side of communications. Firefox is stopping the copying process on my browser. Keeps coming up Error- reset tab or close. Mozilla NEEDS to FIX this Problem immediately. It may be time to give up on Mozilla/FireFox. Been there for years, and now having several issues. Please advise?

Asked by royvtrimble 8 months ago

Last reply by cor-el 8 months ago

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OPENING washingtonpost.com content is always scrambled.

I attached a screenshot of the difficulty because a community member suggested attach a screenshot. I attached a screenshot and hit reply. It's "do not reply" --so where… (read more)

I attached a screenshot of the difficulty because a community member suggested attach a screenshot. I attached a screenshot and hit reply. It's "do not reply" --so where do I send my screenshot?

Asked by jeffsw834 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

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Possible browser hyjack

In Firefox, when I type 'news' into google instead of getting a list of links it takes me straight to the Financial Times website. Is this an issue with google or is Fire… (read more)

In Firefox, when I type 'news' into google instead of getting a list of links it takes me straight to the Financial Times website. Is this an issue with google or is Firefox being hyjacked?

Asked by RickTee 9 months ago

Answered by jonzn4SUSE 9 months ago

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Loading sites on startup.

I seem to remember that there was a setting to open with a standard set of sites, selected by me. I may be mistaken but it is a pain to keep opening these everytime I log… (read more)

I seem to remember that there was a setting to open with a standard set of sites, selected by me. I may be mistaken but it is a pain to keep opening these everytime I log on. Any help would be appreciated. Thanks in advance.

Asked by Duppy 8 months ago

Answered by cor-el 8 months ago

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I can not add 2FA Account because of wrong codes

I am trying to my account to authy but after I scan the QR and type the code, FireFox say wrong codes. Authy worked fine with many other accounts so what to do ? … (read more)

I am trying to my account to authy but after I scan the QR and type the code, FireFox say wrong codes. Authy worked fine with many other accounts so what to do ?

Asked by william562 9 months ago

Answered by william562 9 months ago

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Some images, QR codes and favicons do not load properly.

I am running the latest FF on Fedora and few weeks ago I started having this issue where some images aooear scrambled. Pics attached but for example the QR code on messag… (read more)

I am running the latest FF on Fedora and few weeks ago I started having this issue where some images aooear scrambled. Pics attached but for example the QR code on messages.google.com looks scrambled. Same for some favicons, some of the iconography on Google maps, and random others.

So far, I've tried disabling VPN and all add-ons (Troubleshoot mode) to no avail. Can't seem to find a pattern, it seemingly happens at random. Any suggestions appreciated.

Asked by Daniel 9 months ago

Answered by zeroknight 9 months ago

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Back button forgetting?

Several times over the past couple weeks, I click on a Google search result, look at the page, decide it's not exactly what I'm looking for and go to hit Back. Except it… (read more)

Several times over the past couple weeks, I click on a Google search result, look at the page, decide it's not exactly what I'm looking for and go to hit Back. Except it's grayed out! I click and hold on the back button and no history pops up!

Even stranger, when I go to History, the search is there! It's like the link not only opened in a new page, but closed the old one!! Is this Firefox doing this to me, or Google's nasty tracking links? Am I the only one?

Asked by chrisw63 8 months ago

Answered by zeroknight 8 months ago

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Various tasks have no effect, just have to switch to another browser to complete

Various tasks have no effect , eg entering 'Duolingo.com' in the search field has no effect. Nothing is returned (screen remains blank - no messages). No problem with oth… (read more)

Various tasks have no effect , eg entering 'Duolingo.com' in the search field has no effect. Nothing is returned (screen remains blank - no messages). No problem with other search entries Also attempted link to my bank account similarly froze. End up by switching to Msoft Edge and completing my mission.

Asked by pedrowells 9 months ago

Answered by zeroknight 9 months ago

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When I type in Amazon the .co.uk site is the first option and I don't know why

I believe I had originally installed Firefox while I was in the UK. Since then I've moved to the US. When I type "amazon" in the location box, the first option is "amaz… (read more)

I believe I had originally installed Firefox while I was in the UK. Since then I've moved to the US. When I type "amazon" in the location box, the first option is "amazon.co.uk". I've looked for options to change this to amazon.com. I cannot remove it (there's no "..." to the right). I've downloaded and reinstall Firefox now that I'm in the US. I made sure my default language is English (US).

One thing I can't done is completely uninstall Firefox and then reinstall. I'd rather not lose any settings and so am saving that for the last resort.

Anything else I can try?

Asked by pat.george 9 months ago

Answered by zeroknight 9 months ago

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Permanently remove check mark from Cookies in Clear Data window

I am frequently needing to clear the Cached web content, when doing development work on a website. I always need to remember to remove the check mark from the Cookies box… (read more)

I am frequently needing to clear the Cached web content, when doing development work on a website. I always need to remember to remove the check mark from the Cookies box. However, I sometimes forget and loose dozens of log-in cookies and need to reset them, which is a big pain.

I was unable to find anything in the Firefox Advance Configuration settings. In Chromium and Chrome browsers, only the Cached images and files box is set with a check mark. If I cannot change the default for Cookies, this is reason enough for me to switch browsers, despite using Firefox for many years.

Asked by poole_victor 9 months ago

Answered by Terry 9 months ago