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  • Archived

Firefox bookmark dialogue box not showing/will not bookmark individual tabs

I've had this problem off and on for the past month or so. I've read through every related question and tried all solutions presented without any luck. When I press the … (read more)

I've had this problem off and on for the past month or so. I've read through every related question and tried all solutions presented without any luck.

When I press the star next to the address bar it turns blue, but no bookmark is actually created. When I press the star again it remains blue. No dialogue box shows up. When I right click on the open tab I get a grayed out dialogue box. I *can* bookmark several tabs at once, but that's it.

I've tried changing the preferences in aboug:config to true/false and back again. I've renamed/deleted the favicons folders. I've restarted both firefox and my computer. I'm running in safe mode with no extensions. This happend once about a month ago and resolved itself. Now it's back and doesn't seem to be going away.

PLEASE help. I've tried all the solutions mentioned here before but nothing is helping. :(

Asked by kmbowns 9 months ago

Last reply by Terry 9 months ago

  • Archived

Logo Access Denied You do not have sufficient rights to access the requested location.

When trying to access a business web site I get: Logo Access Denied You do not have sufficient rights to access the requested location. How do I fix this? … (read more)

When trying to access a business web site I get: Logo

Access Denied

You do not have sufficient rights to access the requested location.

How do I fix this?

Asked by johnson12525 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Issues with the margins when printing labels

Hello, I am trying to print labels from the web on a Dymo labelmaker. When I select no margins it prints on far left of label and cutting part of the text off. When I ch… (read more)

Hello, I am trying to print labels from the web on a Dymo labelmaker. When I select no margins it prints on far left of label and cutting part of the text off. When I choose custom margins it prints very small and does not change regardless if I change the margins to 0 or change the size to 200%. When I print it in chrome it works perfectly fine.


/edit: removed space before "I am" to removed horizontal scroll bar.

Asked by David King 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Page Keeps Returning to Previous Pages

When I open a tab and go to a website, Firefox returns me to the previous page, no matter how many times I try to go back to my chosen site. For example: I open a tab an… (read more)

When I open a tab and go to a website, Firefox returns me to the previous page, no matter how many times I try to go back to my chosen site.

For example: I open a tab and my default page appears. I type in a website or click on a bookmark, and Firefox will get me there. However, the site I'm on won't stay; it keeps returning to the default page.

I've refreshed Firefox and reinstalled it, but no change. I put Firefox into Troubleshooting mode, but I didn't know what to do after that.

Any help would be greatly appreciated. Thank you very much!

Asked by jodi.unsinger 8 months ago

Last reply by zeroknight 8 months ago

  • Archived

Problem with Firefox on assurancewireless.com

I cannot access the login page on assurancewireless.com. I get a 500 error and the attached message shows that there is also a 404 error. Things I've tried: Disabling en… (read more)

I cannot access the login page on assurancewireless.com. I get a 500 error and the attached message shows that there is also a 404 error.

Things I've tried: Disabling enhanced tracking Safe mode Disabling uBlock Incognito mode

None of these work. It simply will not load that page.

The site works perfectly in Chrome, but it's a pain to have to use Chrome for just that one site. How can I report this error to technical so it can get fixed?

Asked by D A 9 months ago

Last reply by t.r.ernst 9 months ago

  • Archived

Firefox can not find queeries

Hello, After installing Firerfox on a new computer and some use of firefox the browser cannot find queerie's any more. Refreshing via 'Help' and 'More problem solutions h… (read more)

Hello, After installing Firerfox on a new computer and some use of firefox the browser cannot find queerie's any more. Refreshing via 'Help' and 'More problem solutions help until after restarting the computer. Than again nothing is found. Microsoft edge can find things an other computers as well. Is there a reason why this happens and what can I do to solve it? Please your help. grtz Jan

Asked by padriaan 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Replacing defunct email address by alternative method

The free virgin.net email service was shut down without notice about 2 years ago so I can no longer receive the verification code to cahnge it in my Firefox account. Is t… (read more)

The free virgin.net email service was shut down without notice about 2 years ago so I can no longer receive the verification code to cahnge it in my Firefox account. Is there another method to change the email address registered with Firefox?

Asked by alastair.inglis 9 months ago

Last reply by Paul 9 months ago

  • Archived

no sound or occasionally no picture on videos I want to watch from jw.org, also no audio when i wanted to hear the bible today?

I've been using Firefox for a long time, but suddenly today i can no longer hear the videos on JW.org I want to play? the volume is 'up' but sometimes the picture disappe… (read more)

I've been using Firefox for a long time, but suddenly today i can no longer hear the videos on JW.org I want to play? the volume is 'up' but sometimes the picture disappears\ I checked the same page on Safari and it worked fine, but I cannot get Firefox to play the audio files or video? How can I fix please?

Asked by alan105 9 months ago

Last reply by zeroknight 9 months ago

  • Archived

Trying to restore Firefox settings/bookmarks/etc on new computer.

After downloading Firefox browser from my organizations toolbox on my new enterprise Macbook Pro, I logged in using my email address, but my password was not recognized. … (read more)

After downloading Firefox browser from my organizations toolbox on my new enterprise Macbook Pro, I logged in using my email address, but my password was not recognized. After resetting my password and successfully logging in, none of my previous data is available. Is there a way to find this data from my last back up? I do have my Mozilla recovery key.

Asked by j.peterson 9 months ago

Last reply by Paul 9 months ago

  • Archived

Error Message

When I log into my TD financial account, I always now get the message "Your browser sent a request that this server could not understand. Size of a request header field … (read more)

When I log into my TD financial account, I always now get the message "Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit", and I crash out of my site. I will even sometimes get the message when I log out. What's going on? When I log into my TD account using Microsoft Edge, I don't have this problem. After years using Firefox with no issues, now I have this these last few days. What's going on?

Asked by sweslake 9 months ago

Last reply by cor-el 9 months ago

  • Archived

I keep being told that I have ad blockers on but I am not aware of any on.

I am unable to access a large number of sites, including TV replays, as they say I have ad blockers on. I have checked how to remove them but they are not there. I use … (read more)

I am unable to access a large number of sites, including TV replays, as they say I have ad blockers on. I have checked how to remove them but they are not there. I use Duck duck go - is that the problem? Someone suggested using Edge but I don't want to. I tried briefly but it still didn't work and then I had to struggle to remove Edge.

Asked by pamhunter3939 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Serious issues after recent Firefox update.

After the latest update I could not access any websites I thought it was the VPN I just installed, so I uninstalled it, but that still did not fix the problem. I did 3 … (read more)

After the latest update I could not access any websites

I thought it was the VPN I just installed, so I uninstalled it, but that still did not fix the problem.

I did 3 system restores and still it did not fix the problem.

My browser had changed and I spent hours trying to sort this problem out.

I uninstalled Firefox and then re-installed but still had problems connecting to the web.

Then when I was going to uninstall Firefox again with a special program, it gave two choices, uninstall or repair. I selected repair and sure enough I could access the web

All my browser extensions on tool bar had disappeared

The tool bar was full of junk, so I used Customised Toobar and finally fixed the problem.

I have disabled auto updates

Thank you Firefox for the inconvenience you caused , but I forgive you, because I consider you provide the best browser to use for access to web

Asked by shaun 9 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago