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Page refresh problems not covered elsewhere Firefox ESR 115.9.1

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu. Read… (read more)

Goodd day from UK I run firefox esr 115.9.1 and find the the F5 refresh key does NOT refresh the images. The same applies when using the "reload" icon in the menu.

Reading other posts, nothing seems to apply here.

There are NO add-ons at all and everything is cleared on close. The text DOES seem to change.

As a web developer checking updates this is extremely annoying as only hope is keep closing the browser (to clear everything) and restart - the loads new images etc.

I use several versions of Firefox (2, 20, 56) to ensure compatability with olf browsers and it seems to be only those over 100 with this issue.

Does anyone know if this is a "feature" or a"bug" and is there any simple (!) way around the issue?

Thanks

p.s. ALWAYS happens, not intermittently

Asked by firefox2030 3 weeks ago

Last reply by jscher2000 - Support Volunteer 3 weeks ago

  • Archived

My Imac desktop is not recognized as the one I've used for 5 years requiring verification on websites

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes.… (read more)

Websites I access via Firefox constantly tell me I'm using a new device and each time I have to go through a time consuming verification process involving entering codes. I always check the box that says "don't ask to verify again" for this device, but that doesn't stop the every time I access a website verification process. I prefer Firefox to Safari.

There is one website that doesn't work well with Firefox so I use Safari only for it. Apple Care was able to walk me through a process to stop that website from not recognizing I'm using the same Apple computer I've used for 5 years and will continue to use for a few more years because it's a 256 gigabyte solid state drive with no "moving parts" that will last longer than if it was a regular desktop. But they can't help me solve the problem with Firefox which is not their product and recommended I contact Mozilla Firefox technical support for help.

Asked by judithknee 9 months ago

Last reply by cor-el 9 months ago

browser

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box s… (read more)

I'm still using windows professional 7, it works for the most part. Unfortunately often the browser won't load or it will load and runs very slowly, then it shows a box saying close previous firefox. When it is running slowly I often have to hit the browser many times until the box shows up saying close previous firefox. Is this something to do with windows 7 or another completely different issue.

Asked by sharr1061 2 months ago

Last reply by jonzn4SUSE 2 months ago

when I login into some WEB site it goes in to an endless loop continues

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr work… (read more)

When I login into some WEB site it goes in to an endless loop continues? It used to work before you forced the download of version of 0esr, when the old none 0esr worked fine. As a example: I am trying to login to xcelenergy.com site and it keeps flipping back and forth with these two lines ( parts of lines deleted because you might get into my account )in the address bar -

1. - https://my.xcelenergy.com/MyAccount/MyAccount_Proxy?context=us1_tk1...............parts deleted.........................client_id=JnU2RjC15thihnMDrOyzKzvH&mode=login&scope=openid+profile+email+salesforceInfo&gig_skipConsent=true

2. - https://my.xcelenergy.com/MyAcco...........................parts deleted......................._MA_Template

I have included the 2 of screen captures that it flip's through of maybe a another 2 screens (can not tell, it flips through to fast).

  The site I am login into:          my.xcelenergy.com
 Firefox version using now:      115.6.0esr (64-bit) or the 32bit Version, I tried both. Then load an old back version it works fine but then it gets upgrade to the new version again.
  my version of windows:         8.1, with all Firefox ad blockers and other ad blockers turned off or on does not matter. 
      The reason I will not upgrade my software is that I would have to buy a lot of new software upgrades that I use, and can  

not afford at this time on my retirement.

James Spangler 2jspangler@comcast.net

Asked by 2jspangler 3 months ago

Last reply by zeroknight 3 months ago

  • Archived

writing

Simply help me find how to double space. It is not obvious. I started using Apple computers in 1980. A university professor, i urged my students to buy, Mac, even though… (read more)

Simply help me find how to double space. It is not obvious.

I started using Apple computers in 1980. A university professor, i urged my students to buy, Mac, even though the University was committed to the other.

I am forgetting things I knew relating to computer, in this case. Your Support site hides 'Double space' why? John Klassen

Asked by jmk121st 9 months ago

Last reply by Terry 9 months ago

  • Archived

Bookmarks missing

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I… (read more)

I spent last week at the bench and now when I open my Firefox browser, I discovered that all my bookmarks have disappeared. The folders are there but not the bookmarks. I tried to restore my last backup which was on July 7 this year but the backup failed to restore. I had over 11 MB. What is wrong? How can I restore my lost bookmarks? These bookmarks have information that I will need in the next days.

Asked by Stephen Bus 9 months ago

Last reply by cor-el 9 months ago

disable update warnings

Currently running 115.4.0esr, 64 bit... I have auto updates disabled via the json policy, yet every day I keep getting the warning about an update required and must go to… (read more)

Currently running 115.4.0esr, 64 bit... I have auto updates disabled via the json policy, yet every day I keep getting the warning about an update required and must go to download it... How can I disable the warning? It is annoying.

As well, while here in the forums, I did the "about firefox" thing to get the version and despite my settings, FF downloaded an update and wants me to restart to install it... what if I dont want it?

I get that you folks want to make things .... right... but there have been many changes that I am not fond of. Please respect my privacy and let me update by my own choice.

Thanks :)

Gary

Asked by park-avenue 4 months ago

Last reply by James 4 months ago

  • Archived

Seems talking to several tech support teams, including HP, Word Press etc all want me to change from Firefox to Chrome

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and ins… (read more)

Would someone please explain to me WHY? all the support teams like HP tech support, Wordpress tech support most independent support teams want me to drop Firefox and install Chrome Edge ? Both want to take over my computer and things in those browsers are much harder to navigate to want different p/w etc. I am in the process of them doing so at present and I think it sucks plus I have to change a whole lot of other things just to access what is easy on Firefox...............DUH..........

Asked by JOE SNAP 10 months ago

Last reply by jscher2000 - Support Volunteer 9 months ago

  • Archived

Logging out of Sync with Master Password active

Hi! I just wanted to log out from Sync on another machine. I have a master password set. When i want to logout, it asks for the Masterpw. Anyone else thinking, this is ba… (read more)

Hi! I just wanted to log out from Sync on another machine. I have a master password set. When i want to logout, it asks for the Masterpw. Anyone else thinking, this is bad, from a security point of view? Let's just say, you found a shady site or installed a shady plugin, or someone is shouldersurfing you maybe under pressure. The "Logout and delete everything" would not be possible without giving out your master PW seems a bit awkward.

Asked by MCKX 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Media has difficulty playing when app is not "fresh"

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and re… (read more)

I often leave Firefox open since I always have a ton of tabs open. Recently, I've noticed that if the app is not freshly open, like I've closed everything and quit and restarted the app, YouTube will not play and other media (e.g. the "how to pronounce" buttons on dictionary websites) just loads forever. Firefox did not previously have this issue and I could easily have 30+ tabs open and play media on a stale browser session.

Asked by madison 9 months ago

Last reply by cor-el 9 months ago

  • Archived

Signing into FB is inconsistent.

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/… (read more)

When I sign in I always have to change password because FB won't accept the password I had with them I've been with them for years they send me to a box for phone number/email to verify my account. It says my account does not exist when I backspace there is a dialogue box that says the requested document is no available in Firefox cache. This is off and on sometimes it lets me in sometimes it does not I don't know of anything I'm doing differently to Firefox that would account for this missing document is this a problem with FB or FF or what? I've tried to find the cache and can't at least not so far and I can't find anything on the web that answers my problem about this situation so any help that would let me get into FB consistently and fix this problem would be highly appreciated. I have exactly the same problem with Edge, Chrome, Brave and whether or not I use privacy browser mode or not. Thanks for any help hope to hear from you soon.

Asked by zambie6977 9 months ago

Last reply by cor-el 9 months ago