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  • Archived

redirecting problem

Hello friends. For some time now, my browser has been constantly redirecting me to the following site: https://winbigdrip.life/?u=63fkp0n&o=uh7pmz8 I have done all th… (read more)

Hello friends. For some time now, my browser has been constantly redirecting me to the following site: https://winbigdrip.life/?u=63fkp0n&o=uh7pmz8 I have done all the steps mentioned on the internet completely. But my problem is not solved yet. The interesting thing is that when I sync my Firefox account on other devices. Those devices also have the same problem. please guide me.

Asked by farhadzmn 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Trying to change password and do not want to lose my saved password, can't rememeber old password

I am transferring to a new laptop and do not remember my Firefox password but I have access to my profile . I do not want to lose all my history , bookmarks and saved pas… (read more)

I am transferring to a new laptop and do not remember my Firefox password but I have access to my profile . I do not want to lose all my history , bookmarks and saved password. Any ideas ? Thanks for your help

Asked by jose.rbms 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Bookmark Bar not importing from old computer

Switching to a new Mac computer and trying to get the bookmarks back, especially the tool bar. I did the export and import steps. Both export to HTML and as a backup fi… (read more)

Switching to a new Mac computer and trying to get the bookmarks back, especially the tool bar. I did the export and import steps. Both export to HTML and as a backup file. Next I airdrop it to the new computer and try and import it there. Seems to work (no errors), but no bookmarks. I have looked at google videos and tried searching you help area.

Chrome i just log in and it comes over, I remember losing everything in firefox last time I got a new computer and had to rebuild from scratch. I can't afford that again, please help.

Asked by P Mac 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

FF's window

on win11 FF keeps resetting my left window adjustment , even though i keep changing it as far left as i can, it keeps changing it causing my bookmarks to display on the l… (read more)

on win11 FF keeps resetting my left window adjustment , even though i keep changing it as far left as i can, it keeps changing it causing my bookmarks to display on the left side, i want them on the right. when i reset FF all the way to the left the (toolbar) bookmarks show on the left the way i want, but as soon as i close & reopen FF, it repositions the window again, then the bookmarks pop up on the right, not the left as i set it.

Asked by johnbelbeck 10 months ago

Last reply by Terry 10 months ago

  • Archived

Google search results broken

Hello, Hello, Today I have noticed that website for Google search results are not showing up correct as you can see in the screenshot. Images, news, video's, maps, book… (read more)

Hello,

Hello,

Today I have noticed that website for Google search results are not showing up correct as you can see in the screenshot. Images, news, video's, maps, books, flight and finance doesn't show up correctly I checked with incognito mode it seems to be working fine. I have also tried to turn off add-ons but sadly that didn't work for me does anyone know a easy fix?

Asked by Fu Xuan 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Extensions

Before the search engine change to v57, I used to use an Extension called "Textarea Cache." It still works on Waterfox. If you lose text from an entry box & it isn't … (read more)

Before the search engine change to v57, I used to use an Extension called "Textarea Cache." It still works on Waterfox. If you lose text from an entry box & it isn't in the clipboard, Textarea Cache still saves it for recovery. Is there any extension in the current FireFox that does the same function?

I lost so many important extensions when FireFox upgraded that I mostly use WaterFox these days despite the better security of Firefox. Too many lost critical extensions that have no work-alike in post v.57 Firefox - like Classic Theme Restorer, All-in-One Sidebar, Vertical SideBar, etc.

Asked by Blue Sun 11 months ago

Last reply by TyDraniu 11 months ago

  • Archived

Toolbar(Sidebar)

My Bookmark list disappears regularly and I have to seek ways ro re-install in the left hand margin. Also finding various web sites (Banks etc) no longer work well with … (read more)

My Bookmark list disappears regularly and I have to seek ways ro re-install in the left hand margin. Also finding various web sites (Banks etc) no longer work well with Firefox. So with much regret it is goodbye Firefox as soon as I can reocnfigure

Asked by arkleygordons 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

The image background on a theme I made in Firefox Colour isn't working

I made a theme on Firefox Colour and the image that I put under the 'custom backgrounds' tab isn't appearing as the background. Instead it uses the Background Colour from… (read more)

I made a theme on Firefox Colour and the image that I put under the 'custom backgrounds' tab isn't appearing as the background. Instead it uses the Background Colour from the Custom Colours menu. How would I fix it, so that the image is displayed behind the tabs? (My settings are in the images below.)

Asked by tysonsolana 11 months ago

Last reply by Terry 11 months ago

  • Archived

Firefox not using most current version of FCC website

Hi, the FCC systems were down for over a week and they are back up and functioning. However, Firefox still shows the previous "system maintenance" page even though usage … (read more)

Hi, the FCC systems were down for over a week and they are back up and functioning. However, Firefox still shows the previous "system maintenance" page even though usage has been restored. Google Chrome is showing the most current version.

Here's an example of an FCC link that's not using the most current version. See how it looks in Firefox vs. Chrome. https://wireless2.fcc.gov/UlsApp/ApplicationSearch/searchAppl.jsp

Asked by amercer7 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

FF shuts down to update when I’m trying to use it.

This often happens when I’m using it to play music. It’s also restarted when I’m trying to watch a video, read a web page or, once, when I was part way through setting up… (read more)

This often happens when I’m using it to play music. It’s also restarted when I’m trying to watch a video, read a web page or, once, when I was part way through setting up login details for a new bank account. I want to apply updates when it’s convenient for me, not when Firefox decides to update. So, how do I prevent my activities being interrupted by Firefox update?

I appreciate that it’s important to keep it up to date but I’m not happy when my activities are interrupted because Firefox decides that it needs to update itself. I suppose one approach would be to apply updates every day when I start Firefox however; I often have a specific task in mind when I start it so I really don’t want the distraction of having to update first.

Here’s what I’ve tried so far. None of these have stopped Firefox restarting itself:

On the Settings page: Select “Check for updates but let you choose to install them” Disable “Use a background service to install updates”

Since the above didn’t stop the Firefox restarts, I tried: Select “Automatically install updates (recommended)” with “When Firefox is not running”

In 'about:config' : Set 'app.update.auto', to FALSE. Set ‘app.update.background.interval’ to 31536000 (i.e. 1 year) Set ‘app.update.interval’ to 31536000 (i.e. 1 year)

       Set 'app.update.auto.migrated' to FALSE.

In Windows Registry Editor, set: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox] "DisableAppUpdate"=dword:00000001

Used Win 10 to disable the “Mozilla Maintenance Service”: FF still restarts when I’m trying to use it. Also renamed the updater exe to: "C:\Program Files\Mozilla Firefox\updaterXXX.exe": auto update still runs (and installs a new updater.exe).

Asked by firefox2351 11 months ago

Last reply by Terry 11 months ago