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  • Archived

Bookmark Bar not importing from old computer

Switching to a new Mac computer and trying to get the bookmarks back, especially the tool bar. I did the export and import steps. Both export to HTML and as a backup fi… (read more)

Switching to a new Mac computer and trying to get the bookmarks back, especially the tool bar. I did the export and import steps. Both export to HTML and as a backup file. Next I airdrop it to the new computer and try and import it there. Seems to work (no errors), but no bookmarks. I have looked at google videos and tried searching you help area.

Chrome i just log in and it comes over, I remember losing everything in firefox last time I got a new computer and had to rebuild from scratch. I can't afford that again, please help.

Asked by P Mac 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Extensions

Before the search engine change to v57, I used to use an Extension called "Textarea Cache." It still works on Waterfox. If you lose text from an entry box & it isn't … (read more)

Before the search engine change to v57, I used to use an Extension called "Textarea Cache." It still works on Waterfox. If you lose text from an entry box & it isn't in the clipboard, Textarea Cache still saves it for recovery. Is there any extension in the current FireFox that does the same function?

I lost so many important extensions when FireFox upgraded that I mostly use WaterFox these days despite the better security of Firefox. Too many lost critical extensions that have no work-alike in post v.57 Firefox - like Classic Theme Restorer, All-in-One Sidebar, Vertical SideBar, etc.

Asked by Blue Sun 10 months ago

Last reply by TyDraniu 10 months ago

  • Archived

redirecting problem

Hello friends. For some time now, my browser has been constantly redirecting me to the following site: https://winbigdrip.life/?u=63fkp0n&o=uh7pmz8 I have done all th… (read more)

Hello friends. For some time now, my browser has been constantly redirecting me to the following site: https://winbigdrip.life/?u=63fkp0n&o=uh7pmz8 I have done all the steps mentioned on the internet completely. But my problem is not solved yet. The interesting thing is that when I sync my Firefox account on other devices. Those devices also have the same problem. please guide me.

Asked by farhadzmn 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

The image background on a theme I made in Firefox Colour isn't working

I made a theme on Firefox Colour and the image that I put under the 'custom backgrounds' tab isn't appearing as the background. Instead it uses the Background Colour from… (read more)

I made a theme on Firefox Colour and the image that I put under the 'custom backgrounds' tab isn't appearing as the background. Instead it uses the Background Colour from the Custom Colours menu. How would I fix it, so that the image is displayed behind the tabs? (My settings are in the images below.)

Asked by tysonsolana 10 months ago

Last reply by Terry 10 months ago

  • Archived

Firefox not using most current version of FCC website

Hi, the FCC systems were down for over a week and they are back up and functioning. However, Firefox still shows the previous "system maintenance" page even though usage … (read more)

Hi, the FCC systems were down for over a week and they are back up and functioning. However, Firefox still shows the previous "system maintenance" page even though usage has been restored. Google Chrome is showing the most current version.

Here's an example of an FCC link that's not using the most current version. See how it looks in Firefox vs. Chrome. https://wireless2.fcc.gov/UlsApp/ApplicationSearch/searchAppl.jsp

Asked by amercer7 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

FF shuts down to update when I’m trying to use it.

This often happens when I’m using it to play music. It’s also restarted when I’m trying to watch a video, read a web page or, once, when I was part way through setting up… (read more)

This often happens when I’m using it to play music. It’s also restarted when I’m trying to watch a video, read a web page or, once, when I was part way through setting up login details for a new bank account. I want to apply updates when it’s convenient for me, not when Firefox decides to update. So, how do I prevent my activities being interrupted by Firefox update?

I appreciate that it’s important to keep it up to date but I’m not happy when my activities are interrupted because Firefox decides that it needs to update itself. I suppose one approach would be to apply updates every day when I start Firefox however; I often have a specific task in mind when I start it so I really don’t want the distraction of having to update first.

Here’s what I’ve tried so far. None of these have stopped Firefox restarting itself:

On the Settings page: Select “Check for updates but let you choose to install them” Disable “Use a background service to install updates”

Since the above didn’t stop the Firefox restarts, I tried: Select “Automatically install updates (recommended)” with “When Firefox is not running”

In 'about:config' : Set 'app.update.auto', to FALSE. Set ‘app.update.background.interval’ to 31536000 (i.e. 1 year) Set ‘app.update.interval’ to 31536000 (i.e. 1 year)

       Set 'app.update.auto.migrated' to FALSE.

In Windows Registry Editor, set: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox] "DisableAppUpdate"=dword:00000001

Used Win 10 to disable the “Mozilla Maintenance Service”: FF still restarts when I’m trying to use it. Also renamed the updater exe to: "C:\Program Files\Mozilla Firefox\updaterXXX.exe": auto update still runs (and installs a new updater.exe).

Asked by firefox2351 10 months ago

Last reply by Terry 10 months ago

  • Archived

Gmail sidebar calendar missing

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the… (read more)

Never had an issue with my Gmail sidebar calendar loading automatically on Firefox. With the latest Mozilla update to 114.0.2 for my Mac, the calendar sidebar flashes the calendar icon but fails to load. The other sidebar apps are functional. I can load my full calendar in a new tab with issue. Signed into my Gmail account on Chrome and Safari and the sidebar displays as it should.

Asked by reuschebob 10 months ago

Last reply by alec.fredericks 10 months ago

  • Archived

Puzzlingly clunky operation of "Bookmark current tab" on one of my two laptops.

When I try to bookmark a page, I expect to see "Bookmark current tab" and when I click that, to be offered 1) to put it in the same place that the last bookmarked page wa… (read more)

When I try to bookmark a page, I expect to see "Bookmark current tab" and when I click that, to be offered 1) to put it in the same place that the last bookmarked page was put 2) or, alternatively, to be given a choice of locations.

This is what happens on one of my two laptops.

On the other laptop, I am not offered a choice of locations. I am simply forced to bookmark the new page in the location where the previous bookmark that I made is, and I then have to go to "Edit This Bookmark" and move the new bookmark from the location where it currently sits, to the location that I want. This is clunky and inconvenient.

How can I configure this second laptop to behave like the other laptop?

Asked by Matthew Montagu-Pollock 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Resize Gmail Sidebar

I want to be able to manually resize my Gmail website sidebar. This is an app that does it for Chrome, Resize Gmail Sidebar by cloudHQ logo, but I can't find a solution … (read more)

I want to be able to manually resize my Gmail website sidebar. This is an app that does it for Chrome, Resize Gmail Sidebar by cloudHQ logo, but I can't find a solution for Firefox

Asked by noel_envode 10 months ago

Last reply by Dropa 10 months ago

  • Archived

lost bookmarks

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please … (read more)

I have lost all bookmarks. Manage Bookmarks does not help, selecting a restore from last 3 or 4 saved does not change anything. I am running Mac. I am frustrated. Please help.

Asked by rgustaitis 10 months ago

Last reply by cor-el 10 months ago

  • Archived

Webcam permissions

Hello. I have been asked to verify my age by verifymyage.co.uk. I have gone to my webcam permissions, but am unable to enter their address. Hope you can help with this. T… (read more)

Hello. I have been asked to verify my age by verifymyage.co.uk. I have gone to my webcam permissions, but am unable to enter their address. Hope you can help with this. Thanks, Phil

Asked by pj.mcneill 10 months ago

Last reply by jscher2000 - Support Volunteer 10 months ago

  • Archived

Firefox does not work properly with Motive ELD

I really want to use Firefox as my default browser, and I am doing so now. We use Motive (used to be KeepTruckin) as our electronic logging software for our truck driver… (read more)

I really want to use Firefox as my default browser, and I am doing so now.

We use Motive (used to be KeepTruckin) as our electronic logging software for our truck drivers. When I log on to Motive, and go to schedules, the screen continues to roll, and the round arrow that goes round and round, keeps on going round and round.

I have contacted Motive support, and they advise using Google, which I do not want to do. However when I do use Google, all works as it should.

How can I fix this so that I can stay with Firefox? Charles Topping [removed phone# and email from public support forum] Thank you in advance for your assistance.

Asked by charles 10 months ago

Last reply by Dropa 10 months ago