Firefox Support Forum

Hello, ever since I upgraded to version 112 I've noticed that Firefox is using up a lot of my ram. I currently have 32 GB installed, Firefox is using almost all of it making other Programs almost unusable. Because of this I now have to restart Firefox, but this is only a temporary fix

In task manager it shows that its only using ~1.6 GB (which is normal) but overall usage is at 90%, in process explorer it shows that Firefox is taking up 30 GB

To troubleshoot I've looked at both about:performance and about:memory but nothing looks out of the ordinary, they just show a normal usage. Clicking on "minimize memory usage" didn't do anything. Restarting my computer also didn't help

I've attached some screenshots

Thank you in advance

2 Night ago I was on my Facebook page tonight I can not get on it say Firefox did not connect. I don't understand why because I was on 2 night ago and all was good. Firefox says it not a secure site Please help me I would really appreciate. Thank you Penny

If I want to do a 'clean' install of MS Windows - Windows 11 Pro v 22H2 (Build 22621.1485) - where are FF's sttings stored & how do I restore them after the re-install?

So i was using this website called 9Anime and i was watching a show and i diabled my arrows for going backl 5 seconds and i have looked up everything i can to fix it and nothing has worked. Can anyone help me please ????

I have different login forms on different sub domains so I always get a huge lists of different logins. and also I get my password for the basic auth from the web-server on my login form.

I also consider this as a security risk when different sub domains belong to different parties and I accidentally put my password into the wrong form.

Can I config Firefox the way that I get only passwords in the list that match the exact url or at least the (sub)domain?

Another Question As a Web-developer can I do something that my client don't experience such a mess (like giving the login form a special id so passwords are restricted do this particular form.

Newbie question: today I started out using Firefox, so bear with me.

I am trying to set the Firefox Home page to display a limited number of 'pins'. Did manage to get them there, but some other pins are automatically added (based on recent visits I suppose?) So I have 8 pins, 3 I don't want. When dismissing, I get other links instead.

Maybe this is by design and can not be changed.

Vainly search for a way to have only the few pins, that I want, show there, nothing else.

Thanks!

Hi lovely People, I try to setup 2FA on accounts.firefox.com with Authy on Android. In Step 1 the code generated from Authy is accepted.

But then, in step 3, when I try to paste in the just in step 2 provided backup activation code, it tells me it's wrong. Am I stupid? I just copied that key from step 2 ... I tried it many times now. Checked if my clipboard is working as expected, tried to delete the spaces in between... I used FF Standard and FF Developer Edition. My Authy is working elsewhere.

Any help? I searched the Forum, found some relating questions, but they never get answered. No one having the same issue?

I just hooked up a new Windows 11 computer and installed Firefox, which has been my default browser for many years. I was irritated to discover after I synced with another computer that almost all the icons for my add-ons have disappeared with no apparent way to get them back. I NEED some of those icons and it makes absolutely no sense to have them gone. Before anyone suggests it I have checked where you customize the toolbar and none of them are there. I refreshed Firefox just in case it helped and of course it didn't. Checking online only results in finding other people with the same problem with no helpful answer. It's almost like Firefox is begging people to leave and go to another browser, which I probably would since I'm so irritated at this issue, but I'm not happy with any other browser. Firefox is the only one I've remotely been happy with, but the way it is right now I'll be pretty much unable to use Firefox on my new computer. At least I still have my icons on my Windows 10 laptop until I'm forced to upgrade to 11 but my new desktop just might end up Firefoxless unless I get a helpful answer.

Hello All I took my box to best buy because it was not working properly. They replaced the drive now I have no access to the passwords saved in firefox. Is there any way to get them back ? I have the old drive ! Any help greatly appreciated Gary

(please refer to image attached)

How come when I have only cookies/offline website data checked to clear it still logs me out of websites like Twitter, Twitch, Youtube, etc?

Active logins and Site settings is UNchecked and yet it still logs me out. What is the purpose of those 2 boxes I may be misunderstanding them

For the past couple of days I have been unable to send, save or discard Emails. I can do this in Microsoft Edge or on my iphone or ipad, so it can only be a Firefox problem.

Up until today this link below in Firefox provided me access to my newspaper: https://ashevillecitizentimes-nc.newsmemory.com/ Today it gives a black screen. The link works with Chrome. The lock icon gives the following information on the Firefox page. X ■si. Page Info — https://ashevillecitizentimes-nc.newsmemory.com/ — □ m E [p] [Til §i General Media Permissions Security Website Identity Website: ashevillecitizentimes-nc.newsmemory.com Owner: This website does not supply ownership information. Verified by: Sectigo Limited View Certificate Privacy & History Have I visited this website prior to today? Is this website storing information on my computer? Yes, 2,251 times Yes, cookies and 19.2 KB of site data Clear Cookies and Site Data Have I saved any passwords for this website? No View Saved Passwords Technical Details Connection Encrypted (TLS_AES_256_GCM_SHA384, 256 bit keys, TLS 1.3) The page you are viewing was encrypted before being transmitted over the Internet. Encryption makes it difficult for unauthorized people to view information traveling between computers. It is therefore unlikely that anyone read this page as it traveled across the network.

in the last day firefox has all but stopped working on most websites. i can go to them and they start to load, but then they eventually break halfway through and either end up loading forever or produce an error. if i look at the console i see "Source map error: Error: NetworkError when attempting to fetch resource." this happens on twitter.com and raidbots.com to name two off the top of my head.

i did a complete refresh and even completely uninstalled and reinstalled the browser - it started working for a bit and then broke again. i have no plugins or extensions enabled currently (i have dashlane but this happens with it enabled or disabled). it's making the browser unusable. ive scanned my computer for malware and cant find anything either. i don't have this problem in any other browsers so not sure what else to try.

A lot of the images appear broken, see the images attached(left is FireFox, right is Chrome) Only happens with Mozilla browsers, nighty, beta, regular, I've tried them all Reinstalled countless times Hope that someone will help me with this

When i try to play videos on YouTube or other websites the video will only play a few frames and then stop.

I have tried going into troubleshoot mode but it did not help. I am using Linux.

We used to be able to organize our extension buttons and icons in the toolbar, beside the address bar. However, I just updated Firefox and can no longer show these icons on the toolbar. Instead, they're hidden in the Extensions menu (with the puzzle-piece icon)

This is annoying.

There are some extensions I use many times a day, like my password manager. Is there a way to move my extension/plugin buttons back to the toolbar?

Hi, I would like to join the chorus and say that the unified extensions button really needs to be fixed somehow. I can't stand it -- it slows down my workflow and seems like "change for change's sake".

But if you guys are serious that it can't be removed for some reason, then at least PLEASE make the unified extensions thing something that can be expanded horizontally along the toolbar (instead of just being a dropdown list) with preferred / most used extension icons visible in it, so that instead of

>clicking the unified extensions thing >scrolling down to find my extension >right clicking on the extension >choosing the option I want

It will just be

>click on the extension icon in the special unified extension section of the toolbar >the options for the extension pop up and I can choose one JUST LIKE THE OLD WAY THAT WAS EFFICIENT

I wouldn't even be opposed to an entire Extensions Toolbar with super security or whatever built into it. As long as the icons are still conveniently located and accessible!

I have a bunch of extensions that I don't need to interact with regularly, like my adblocker, https everywhere, or the thing to make webpages appear in dark mode. But every time I click the unified extensions thing they're right there at the top of the list. My screenshot extension however (for example), which I use constantly, is somewhere hidden near the bottom of the list, so I'm constantly scrolling down awkwardly looking for it. It used to be one button click to take a screenshot, now it's like five or six clicks and takes around 20+ seconds every time. IT'S VERY BAD USABILITY DESIGN. It might "feel" cleaner or more organized to put everything in a list, but it's not as functional for the end user (in my opinion).

Please reconsider your design of this thing and investigate the possibility of keeping certain extensions visible on the toolbar somehow to remain easily accessible to the user. Hopefully I've been able to explain my concerns to you. Anyway, I still love Firefox on the desktop, but if you guys can fix this that would be great.