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Is this link for a Firefox add-on safe?

Trying to open kossyderrickent.com I was suspicious of its safety. I was offered the option shown in the attachment. Is this legitimate? I am not familiar with the site a… (read more)

Trying to open kossyderrickent.com I was suspicious of its safety. I was offered the option shown in the attachment. Is this legitimate? I am not familiar with the site and I think it may be unsafe. Pls advise.

Asked by Mysterfied 1 year ago

Answered by TyDraniu 1 year ago

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I haven't sound on Firefox

Hello I don't have sound on Firefox. I made all points from article mozilla's about trobleshooting with sound, but it still doesn't works. I have sound on others - Chrome… (read more)

Hello I don't have sound on Firefox. I made all points from article mozilla's about trobleshooting with sound, but it still doesn't works. I have sound on others - Chrome, Edge, Opera. I tried also install Firefox to my laptop and it's the same problem. I turned off blocking of sound in settings. What can I do with it? I very like Firefox and don't image to be without it. Please help!!! Regards Marcin

Asked by mf4 1 year ago

Answered by mf4 1 year ago

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Suddenly my email from yahoo (my address==> [edited[ @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters.

Suddenly my email from yahoo (my address==> [edited] @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters. Answer =>> Why does this happen… (read more)

Suddenly my email from yahoo (my address==> [edited] @att.net) is GOING INTO TRASH. What'up ? I made NO changes to filters.

Answer =>> Why does this happen? AND Answer =>> How to fix?

Thank you

Asked by starnovaco 1 year ago

Answered by Paul 1 year ago

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Bookmark Toolbar Showing URL instead of Name of Page

When I'm on a webpage and drag the URL onto the Bookmark Toolbar it's showing up as an URL instead of the page name like it used to. For example: If I was on this page: … (read more)

When I'm on a webpage and drag the URL onto the Bookmark Toolbar it's showing up as an URL instead of the page name like it used to.

For example: If I was on this page: https://www.espn.com/nfl/story/_/id/35895322/sources-cowboys-trade-texans-wr-brandin-cooks

Before the last update if I dragged that URL to the Bookmark Toolbar it would say: "Cowboys trade for Texans WR Brandin Cooks"

After the update it just shows the URL.

This makes it VERY hard to remember what each bookmark is.

Can anyone help me to bring this back to using the page name instead of the URL on this Toolbar?

Asked by MJBalt 1 year ago

Answered by cor-el 1 year ago

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Firefox keeps crashing. Version 111.0

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230… (read more)

Hi - Firefox has been randomly crashing a lot lately for me. Here are the report numbers - bp-d13cc7f7-782b-4308-a209-751540230320 bp-c3c23d0b-0e10-44cd-aa24-9f86f0230320 bp-4206a498-bc21-45d4-91b8-2edb40230320 bp-230d21d1-0527-4806-9da1-9aa8b0230320

Asked by deep.maniyar 1 year ago

Answered by TyDraniu 1 year ago

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Bookmarks fetching titles when dragged and dropped by mouse

Hello people, Lately, I've been having the problem with bookmars. When I want to save my favourite pages to specific folders I created for different areas, I always us… (read more)

Hello people,

Lately, I've been having the problem with bookmars.

When I want to save my favourite pages to specific folders I created for different areas, I always used the method where you click in panel with www address e.g. https://support.mozilla.org/, the whole address is now selected and I drag that addres to specific folder of mine. When placed, the bookmark was saved to that folder, but in addition to that, Mozila browser also fetched bookmark title with title of the page.

So after drag-and-dropping the link https://support.mozilla.org/ I ended up with bookmark in my folder, that looked like this: "Get Support | Mozilla Support"

Now when I do the same procedure, I just copy the link addres itself. So it ends up like this: "https://support.mozilla.org"

You get the idea. )Where did the feature of fetching titles dissapear? Can it be returned back?

I've been using bookmarks this way (drag-and-drop by mouse to specific folder) since I can remember. And this problem occured just week ago. It helps me to speed up my process faster than using the star icon. And now I dont even know what I saved when I look at my folder and try to make sence of it the next day, because everything I can see is link addresses.

I tried it on many computers and many diferent systems Win10 11 etc and I still get the same problem. I tried it with reinstalling Firefox, with deafult settings, in normal or inkognito mode. Nothing works.

Any help? Can this be fixed?

Best regars, J

Asked by rebuss.787 1 year ago

Answered by cor-el 1 year ago

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do firefox 'saved passwords' remain after backing up to external hd and factory resetting mac?

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup … (read more)

Hi, Am backing up a laptop that needs to go overnight to a repair shop and want to wipe it clean for privacy. Will the passwords saved by firefox be saved in the backup as well?

I've also downloaded them to a csv file as an additional precaution, but have no idea how to reload them into 'saved passwords' after the repairs are complete, as no option is provided for that - only the option to import from another browser... Thanks for your help!

PS: also, why does mozilla require a manual login to this support forum when my login is saved in it's own password saver?? It is not auto-filling it as expected.

Asked by raspberryrose 1 year ago

Answered by cor-el 1 year ago

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Can NOT get on ebay.com URL

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth … (read more)

I'm running FF 111.0.1 on a 64 bit ASUS I tried to get on Ebay.com a couple of days ago and when I used my bookmark to open the site the cursor just goes back and forth and the site never opens up. So, I figured that they were having internet issues and just kept trying. Well, it's still not working so I'm trying to find out why. I have my FF set up for the address bar to be "just that" and a separate search window in the tool bar. After trying all kinds of things that did "not" work, I changed my choice of search engine to "ebay" and when I typed ebay in the search window the sight came up with me all signed on (because I leave myself signed on) and everything seems to be working as normal. But, I don't want "ebay" for my search engine and I don't want to have to sign on to ebay that way. What has happened to cause this and how can it be fixed?

Asked by donP22 1 year ago

Answered by donP22 1 year ago

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How to get the standard DOM highlighters back?

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How t… (read more)

Hi, I don't know why, but my firefox's console suddenly started highlight dom elements only with borders, without background colors for padding and margin as usual. How to get them back? Attaching 2 images: one from firefox, with current boder-highlights, and sadly one from chrome, because firefox doesn't have anymore, with background highlights, just as an example of how, circa, was FF before.

How to get back?

Asked by Stratboy 1 year ago

Answered by Ed 1 year ago

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Firefox stopped working after uninstalling Edge and Office 365

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one). This is the same problem that someone report… (read more)

Hello. I un-installed Microsoft Edge and Office 365 and now Firefox has stopped working (on another computer not this one).

This is the same problem that someone reported in 2021, but that thread has been archived.

https://support.mozilla.org/bm/questions/1356550

The advice then was to re-install Firefox and to download Visual C++ \ Visual Studio files ( especially VCRuntime1401.dll).

My problem is that I don't have a browser on that computer, I am completely cut off from the internet and can't download anything.

Is it possible to download the necessary files on this computer and transfer them to the one that has the problem? Thanks.

Asked by colin_hodgson 1 year ago

Answered by TyDraniu 1 year ago

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Replacement for Quick Tabs Ported addon

I use the Quick Tabs Ported addon. Developement has stopped. What's nice about it is that it's a combo toolbar button tab counter with a badge, as well as a tab session… (read more)

I use the Quick Tabs Ported addon. Developement has stopped.

What's nice about it is that it's a combo toolbar button tab counter with a badge, as well as a tab session drop down menu with a search field (pretty much like the built-in "List all tabs").

My issue is that the menu is slow loading, and I was hoping I could find a replacement that can be customized to make the menu entries more compact (remove the spaces between tabs) and display in a proper order

Asked by noel_envode 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Sync does not work

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fin… (read more)

I've logged in on a brand new installation of macOS (Ventura), but it does not sync my logins, passwords, etc. The settings for the sync are also enabled and it works fine on Windows and Linux. Also tried rebooting, but no luck so far.

Asked by NotReallyEight 1 year ago

Answered by NotReallyEight 1 year ago

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Redirect Problem

A few days ago, I tried to log in to yahoo mail, and started getting this after I clicked okay: "Redirecting . . ." (print screen below). Now I get the same problem when … (read more)

A few days ago, I tried to log in to yahoo mail, and started getting this after I clicked okay: "Redirecting . . ." (print screen below). Now I get the same problem when I paste links into the search bar. I think this started with the new March 31st update. It isn't just one site or application, which seems to suggest that FF is the problem. https://prnt.sc/dIc_AerJtR7g The tab gets stuck there.I cannot view my mail on ff at all, but I can on my phone, probably because I wasn't forced to log out and back in. I cannot paste links. FF is basically unusable for me right now except for sites that I use frequently.

Asked by donna_chatham 1 year ago

Answered by donna_chatham 1 year ago

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How do delete search bar (which I did not install) on the bottom of the page?

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to… (read more)

Dear Mozilla team, how can I delete the search bar on the bottom of the page? I want to put information on top of the site, but my query lands in the bottom and I have to put all back again in order to do the search. The search bar appears on the bottom left side of any website. It is very annoying and I don't need it. Even if I want to search for something, it does not give any further information. thanks for your help!

Asked by cuerpok 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Extensions and Search Not Working

As of today, all of my Firefox extensions have stopped working and all of the search engines have been removed from the Default Search Engines menu. I've tried everythin… (read more)

As of today, all of my Firefox extensions have stopped working and all of the search engines have been removed from the Default Search Engines menu.

I've tried everything I can find for either problem, but nothing has worked and they seem related?

Extensions:

  • Reinstalling extensions did not work. They're still listed as enabled on my extensions settings page.
  • I'm not in private browsing mode and my extensions are set to be usable in private mode anyways.
  • Extension icons don't appear anywhere in the customizing menu for the toolbar, including the overflow menu.

Search:

  • Deleting the search.json.mozlz4 file did not work; it didn't create a new file.
  • "Restore Default Search Engines" button in search options is grayed out.

Both:

  • Reinstalling Firefox did not work.

I have no idea what to do at this point.

Asked by Goober4473 1 year ago

Answered by Goober4473 1 year ago

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PrintEditWE stopped working with 111.0

Hello. With the new Firefox 111.0 64-bit, I am no longer able to use the add-on PrintEditWE. Is there a security feature that was added, or a setting that I need to cha… (read more)

Hello. With the new Firefox 111.0 64-bit, I am no longer able to use the add-on PrintEditWE. Is there a security feature that was added, or a setting that I need to change? Thanks.

Asked by clairence 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cant scroll on google sites

when i search something in google.com most of it is unloaded and i cannot scroll down and on youtube.com i cant scroll down. I dont know what to do … (read more)

when i search something in google.com most of it is unloaded and i cannot scroll down and on youtube.com i cant scroll down. I dont know what to do

Asked by ErinGara 1 year ago

Answered by cor-el 1 year ago

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Firefox freezes when I try to read Sydney Morning Herald

I have an on-line subscription to the Sydney Morning Herald. Recently, every time I try to read an article, Firefox freezes. I can read SMH okay on my iPad. If I trans… (read more)

I have an on-line subscription to the Sydney Morning Herald. Recently, every time I try to read an article, Firefox freezes. I can read SMH okay on my iPad. If I transfer the SMH Article URL into Edge everything works okay. What have they done to Firefox?

Asked by Vagulus 1 year ago

Answered by Terry 1 year ago