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  • Archived

making a call on phone when clicking on a Tel link

When using Google Chrome, I can click on a telephone link and it brings up a dialog box asking if I want to make a call using my mobile phone. Is this possibly with Fire… (read more)

When using Google Chrome, I can click on a telephone link and it brings up a dialog box asking if I want to make a call using my mobile phone.

Is this possibly with Firefox?

Asked by jgitta 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Nextcloud login from Firefox

hullom snce several days I canot login to my nextcloud anymore, not with any of my different user names. Nextcloud will show a login screen, I can enter my credentials, F… (read more)

hullom snce several days I canot login to my nextcloud anymore, not with any of my different user names. Nextcloud will show a login screen, I can enter my credentials, Firefox will try to connect and after a while present me a fresh empty login screen. On one of my other macs (same OS) Firefox does login ok. After deleting Firefox app and reinstalling Firefox again, the behaviour does not change. Also deleting the stored login names and passwords does not help, deleting a bunch off cookies neither. What else could I do?

Asked by daniel177 1 year ago

Last reply by k.furjan 1 year ago

  • Archived

Firefox somehow took 4-11 second to actually connect to new address, even the sites I regularly visits. after I'm updating to Windows 11.

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split app… (read more)

So I I've been holding out upgrading to W11 for some time now, but have to upgrade after being tipped by a friend about ONE convenient feature for multitasking, split apps view and combining it into one tab. So far so good, didn't experience any issue. One complain I have is the gigantic cut, copy, open..etc Tab at the top of the new file explorer. But, again, nothing out of the ordinary.

But when I opened Firefox for the first time after upgrading I noticed a painful delay before actually loading the new pages. At first I thought it was only because I just recently updated the OS, so I leave for few hours and keep working my docs. After going back to browse I still have the same issue. This time I notably irritated because of browsing my regularly checked websites have so much delay now compared to before I upgrade to W11.

Here's the list of thing I tried to fix this issue.

   Clearing caches
   Disabling add ons
   Disable enhanced protection
   Refresh Firefox program
   Updating my chipset driver 
   updating my gfx driver
   Reseting my network.

Nothing I tried above worked.

Again the issue is not internet speed. When I downloaded the AMD drivers, it was 14MBps, quite fast.

Then I open the "task manager" and tick the "always on top" option. I noticed that Firefox is still idling even after I clicked links in my homepage. Firefox only uses 2% of CPU usage. It stays that way for 4-11 seconds (depending on the websites I tested) before eventually ramps up the CPU usage to the percentage I expected to opens a new website.

Anyone knows the answer? Please I'm getting desperate here. I don't want to daily drive chromium forks and would like to keep using Firefox.

Asus vivobook laptop, Ryzen 5 3500u, 16gb 2666mhz ram

Asked by romanist05 1 year ago

Last reply by Mich 1 year ago

  • Archived

Firefox is unable to update itself, or download the executable if only TLS1.3 is allowed (1.2 disabled)

Try this test first. Go to About:Config, write TLS , change the setting to max (4) . Then attempt to download the firefox installer. The website won't load, as the webmas… (read more)

Try this test first. Go to About:Config, write TLS , change the setting to max (4) . Then attempt to download the firefox installer. The website won't load, as the webmasters did not enable TLS 1.3 , which in 2023 is kind of a shame. The browser cannot update itself either automatically if only TLS 1.3 is allowed, and TLS1.2 is disabled.

The can be an easy fix. I wonder why Mozilla did not solve this already years back. I also wonder why fans, and security researchers did not scream about it in the past..

For the download.mozilla.org the cipher suite Key Exchange is P256, while the Signature is RSA-PKCS1-SHA512, for Transport Layer Security 1.2

I'm sure Mozilla can do better then this, so kindly review these items, and update your website with stronger / modern encryption standards. Decommission the legacy ones please. While you are at it, please also enable HSTS. ;) Cheers!

Asked by Admin 1 year ago

Last reply by Paul 1 year ago

  • Archived

IndexedDB is not support in Firefox private window

Dear Team, I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible. … (read more)

Dear Team,

I am facing problem while browsing my site in private windows i am getting this below error please look into this and update as soon as possible.

Asked by bavaliyarahul57 1 year ago

Last reply by TyDraniu 1 year ago

  • Archived

Sorry! 0 results found for ‘I download & Install my LibreOffice 7.5 on FireFox then Microsoft steals it from you and puts my LibreOffice 7.5 on Bing on the Microsoft desktop. Can you do anything about this????!!’ for ‘Firefox’

bold text Sorry! 0 results found for ‘I download & Install my LibreOffice 7.5 on FireFox then Microsoft steals it from you and puts my LibreOffice 7.5 on Bing on the … (read more)

bold text Sorry! 0 results found for ‘I download & Install my LibreOffice 7.5 on FireFox then Microsoft steals it from you and puts my LibreOffice 7.5 on Bing on the Microsoft desktop. Can you do anything about this????!!’ for ‘Firefox’

Asked by jsmith25631 1 year ago

Last reply by Paul 1 year ago

  • Archived

Bookmarks Menu List

Hello, I've noticed a change since the last update and don't understand why? When opening the bookmarks tab I would get the drop down of a long list of links I have sav… (read more)

Hello, I've noticed a change since the last update and don't understand why?

When opening the bookmarks tab I would get the drop down of a long list of links I have saved. I sometimes bunch them into groups so when looking down the long list, I can see the link I want better when more than one are from the same website.

But my issue is that when I went through the list and found that group of links, I could click onto one to open the page. In the past before the update I could click on the bookmarks drop down again, and still see the same area of links I had just clicked on.

Now when the bookmarks drop down closes it defaults to the top of the list and I need to scan down to find the links I was looking at again. Why? Yes when I closed the browser off and reopened it the bookmarks list would start at the top again. But if left opened I could click on the bookmarks tab and it would open to the same link area I clicked onto last.

Is there a way in settings I can reverse this annoying, unnecessary change.

A word to the Firefox workers that like changing things for no reason. I use Firefox because I like the things your browser has that the others don't. Keep taking the little things away that people like, which you seem to keep doing, then my favourite browser will just become "The same old s#*@" like all the others.

Asked by ShadowAD 1 year ago

Last reply by andyross 1 year ago

  • Archived

WidevineCdm crash on Ubuntu 22.04

I am using Ubuntu Firefox 110.0 (64-bit) on Ubuntu 22.04 x86_64. I am unable to play contents on Disney+, Amazon Prime Video Netflix and such. I was streaming fine until … (read more)

I am using Ubuntu Firefox 110.0 (64-bit) on Ubuntu 22.04 x86_64. I am unable to play contents on Disney+, Amazon Prime Video Netflix and such. I was streaming fine until a few months ago. I have checked my settings and they are all properly set. At the time I am writing this report, the Widevine Content Decryption Module is at Version 4.10.2557.0, updated to its latest release. Obviously DRM content is enabled in settings. Changing the useragent did not solve the problem. I have seen this problem reported before for MacOs users but I could not find anything for linux users. Am I the only one having this problem? I hope someone can help. Thanks

Asked by andrea.tesoniero 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Throttling seems broke in FF Dev Ed

Kubuntu 22.10 FF Dev Ed 110.0b9 Trying to use throttling (eg. Regular 3G) in Network Tab. In developers edition, any Throttling setting (other than "no throttling") nev… (read more)

Kubuntu 22.10 FF Dev Ed 110.0b9

Trying to use throttling (eg. Regular 3G) in Network Tab.

In developers edition, any Throttling setting (other than "no throttling") never loads any website. Just white screen.

Creating a new profile and not making any changes to it, did not change anything.

Asked by Rich Trefz 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Wrong characters after restarting computer

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations o… (read more)

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations on the home page, where the issue doesn't appear too bad, but in practice trying to use any site with form inputs asking for email addresses etc. is impossible.

This has happened in the past and I have somehow been able to fix it, but this time nothing I've done helps. (It's only ever Firefox that is affected.)

I have deleted the app and re-installed it. I have cleared cache and cookies. I have cleared all browser history etc. I have tried changing fonts from the defaults. I'm not sure there are any other troubleshooting steps I can take.

I'm using FF developer edition, current version (just re-installed it, but it is always up-to-date, and this has been happening for a year or two). MacOS 12.6.3.

I'm a long-time FF user and until now I've lived with this inconvenience as I've somehow fixed it after troubleshooting steps, but this time I can't stumble upon the solution.

Asked by nigel.m.anderson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

all tabs visible at once ?

hey, i couldn't find any option for it, so i'm asking here. i switched from chrome to firefox but i noticed that once you reach a certain amount of tabs, you need to star… (read more)

hey, i couldn't find any option for it, so i'm asking here. i switched from chrome to firefox but i noticed that once you reach a certain amount of tabs, you need to start scrolling through your tabs. how do i make it so, that all tabs are visible at once and theres no need for scrolling ? thank you

Asked by xenonxgreedy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Allowing Content/Sites access

Hail all: I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well. How can I run strict, and st… (read more)

Hail all:

I have my settings set to "absolute" Strict. this option greys out to add exceptions. But it blocks sometimes safe sites as well.

How can I run strict, and still be able to add certain websites, thus overcome the greyed out Add Exception Button?

Thank you.

Asked by dtm_samurai@hotmail.com 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Strange new behavior connecting to just Facebook and You Tube.

Not sure what topic this falls under but...Sometime in the last couple weeks, Firefox doesn't want to connect to Facebook or You Tube. Just these 2 sites. All the other b… (read more)

Not sure what topic this falls under but...Sometime in the last couple weeks, Firefox doesn't want to connect to Facebook or You Tube. Just these 2 sites. All the other bookmarks and quick links on my home page work fine. If I clear my data and cookies and re-start FF it sometimes connects, sometimes doesn't, and sometimes opens FB in what looks like a safe mode screen (https?). Vexing me as to what the issue is. Updated FF, Windows, re-installed FF, refreshed it, and finally came here looking for a way to restore the default settings for FF. Since FB and YT are Alphabet companies, have they done something that's messing with FF?

Asked by danabike2000 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox Keeps Changing My Preferred Language

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. E… (read more)

It seems like almost every time I do a Windows Update on and sometimes when I just restart my Lenovo IdeaPad 3 my language gets changed from American English to French. Even some of the add-ons change preferences. Since I don't speak or read French it can be a real hassle to get everything changed back. What I usually end up doing is going to the page on the Mozilla site that has different downloads for different languages and I download the correct one. Once I install it over the existing installation things go back as they should be until I do another Windows Update or like I said before, sometimes after just a restart. This just happened again a few hours ago when I did a Windows Update. All the menu items and drop downs were suddenly in French. My Forecast Fox changed to Celsius instead of Fahrenheit. My Notifier for GMail changed to French. A couple log in pages for some web pages were in French. This never happened with other laptops I have had that were different brands. I once tried just uninstalling Firefox and then reinstalling the correct language version and things were fine until the next time I did an update. My preferences are set to how I want them and I just don't understand why it keeps getting changed.

Asked by mstqbfan 1 year ago

Last reply by James 1 year ago

  • Archived

HI. I have installed firefox on a linux laptop-cant sync to desktop

I have installed firefox on a linux laptop-cant sync to desktop. Complication is that my primary email address will disappear tomorrow (Feb 16). I tried using a secondary… (read more)

I have installed firefox on a linux laptop-cant sync to desktop. Complication is that my primary email address will disappear tomorrow (Feb 16). I tried using a secondary gmail account but it just says that email address exists. I created a recovery key .txt but I cannot see how to use that on the linux laptop. SO: How do I now sync my linux laptop to get my tabs on my FF. Thanks

Asked by ihodgson35 1 year ago

Last reply by Dropa 1 year ago

  • Archived

search engine

Hello, i am using ducducgo as search engine on my firefox. i have noticed that it does not support since yesterday. site from saved shortcuts only supports, other than an… (read more)

Hello, i am using ducducgo as search engine on my firefox. i have noticed that it does not support since yesterday. site from saved shortcuts only supports, other than anything i am trying to surf it shows error connection was not secure / reset. where same site are opening with google and bing search engine in firefox and same problem were facing in mobile browser also. Please fix the issue as soon as possible. Thanks.

Asked by jaydipapps 1 year ago

Last reply by Dropa 1 year ago

  • Archived

No Password Manager Login

Just updated to V 110.0 64bit Password manager offers no log-in field. In the pop-up warning bar I see an instruction to and a button that says "log in", but clicking … (read more)

Just updated to V 110.0 64bit

Password manager offers no log-in field.

In the pop-up warning bar I see an instruction to and a button that says "log in", but clicking it takes me back to the same place. I never see a fillable field.

Asked by atscomms 1 year ago

Last reply by techguy150 1 year ago

  • Archived

Screen goes to black when tries to enter Full screen in Theater mode on YouTube

Hi Mozilla, the screen would go black when I tried to enter Full screen in Theater mode on YouTube. The problem didn't exist when I went Full screen in Default view. I'… (read more)

Hi Mozilla,

the screen would go black when I tried to enter Full screen in Theater mode on YouTube. The problem didn't exist when I went Full screen in Default view. I've attached screenshots. Please see screenshots for more details. I am using M1 MacBook Air with macOS Ventura 13.1. Please help me fix this issue. Thank you.

Asked by yenzxz 1 year ago

Last reply by Terry 1 year ago