Firefox Support Forum

For the past month or so, I've been experiencing frequent Firefox crashes.

They most often happen when I've just opened a page in a new tab, it's painted, and I make the first input trying to interact with it: all tabs will stay rendered and viewable, but otherwise unresponsive. But now they're also happening when Firefox is in the background. The frequency is about once or twice per day, with heavy use.

I'm using Ubuntu 22.04.1 LTS (jammy) with all packages up to date, the linux-oem-22.04 kernel package (currently 5.17.0-1025-oem), and Firefox installed via snap. The crash reports contain full details, of course, but the only thing I can think of that's especially "unusual" is that the 1Password extension has been misbehaving for a while (but it's been since long before these crashes began).

My system has 64GB of RAM, which is rarely more than 15% in use.

The only maybe-relevant Bugzilla bug I've found so far is: https://bugzilla.mozilla.org/show_bug.cgi?id=1685642

Crash report IDs: bp-a3753677-5688-4033-a07a-118d80230103 bp-62703edd-f2a4-43c6-99bc-534090230103 bp-2d3d4bc5-a6d5-4c40-97dc-4243d0230103 bp-12fde33c-d116-4260-bd03-2f20c0230103 bp-b9cd92ec-9ba2-48ce-9865-24f480230103 bp-2b3e7f19-b849-4925-b615-c91f80230103 bp-2e8f2547-1c48-4108-b1ad-08fc70230103 bp-81d5c506-56d3-44fc-960c-6dd290230103 bp-2b743b56-63e8-4af8-9fc2-4d22b0230103 bp-a22058c8-6a01-4fd6-962f-2ad060230103 bp-8c295841-be88-4c11-a2c4-03e840221231 bp-dd558f7e-07a6-403a-89e2-c77bc0221231 bp-f3fad425-96ac-49dc-8761-584ef0221231 bp-6d0cd222-79f1-4018-bfed-4e3b10221231 bp-3737010b-6643-498a-ae2d-058b00221231 bp-e5075232-14c2-4c2e-8eb5-485bf0221231 bp-63dd2f58-9999-4dbd-a72f-e7a520221231 bp-771344f7-1c3c-4b93-99ed-24fb10221231 bp-5608cb88-4378-4cb7-b1c9-dd7630221231 bp-b3f2900f-9003-4497-9ba9-5678f0221228 bp-05c9684b-ec01-4281-8418-722cb0221224 bp-5e2a5302-5b3f-4c49-8441-bdfc00221212 bp-1464836e-5cff-447b-a6f1-5ad9f0221120 bp-e96f8a88-9499-4d84-87aa-559a90221120

When I close Firefox and open it again the cookie deletion exception list is empty. The issue happens on my macOS/Linux/Windows installations.

I am using custom settings for the history. I setup Firefox to delete the history when I close it but I selected only Cookie, Cache and Offline websites data. All the other options (i.e. website settings) are unchecked.

Any ideas?

Thank you.

I was forced to upgrade when FF crashed the other day, and now all of my windows are sorted alphabetically. This was exactly the behaviour that caused me to switch from Chrome to FF in the first place. I *HATE* having my windows sorted alphabetically. I have certain windows that remain open all the time, and they remain at the top of my Window menu drop-down, for easy access. (Hence, chronological by when the window opened, the old default behaviour.) Now, FF "helpfully" changes the window position every time I change tabs, and I can't find anything. I mentally sort windows by subject matter, not by the name displayed on the tab. I have tens of windows (20-30 typically) open at any given time. This makes it literally impossible to use the Window menu anymore, and I have to tab through open windows searching for what I need.

Mozilla, please make this a configurable option. It was really horrible of you to enforce this on us, just because some squeaky-wheels decided they preferred alphabetical sorting. They clearly are not power users, and this change has crippled those of us who are.

Someone broke into my firefox. A ex friends through into my face stuff she could only know if she or someone broke into my firefox history.

I deleted firefox browser on both my android and pc's and am brokenhearted because I checked it and it brought back memories going back to 2011.

I want this person who did this for her. The broke into my google, laptop, pc. She's pretty and rediculuos manipulitieve.

I've tried tech guys, computer stores, web sites. They want me delete everything and start over. I don't want to loose decades of memories. I have a vpn and they keep breaking into my phone and pc's.

Is there a goverment contractor worker that does this stuff on the side? I want to find them. I bought Audibles and Kindles on dark web to see if anyone there can help, and will read for next 10 years if I have to in order to find them. Need suggestion.

Every day when I go to work with my laptop which has Fedora 36 installed, I open up Firefox in order to fill the "IT Checklist" where I need to visit a couple of local intranet websites in order to fill upbound threshold and inbound threshold.

I see weird Firefox behavior when it comes to, "Firefox remembering past logins". Let's say, I went to a website that has a URL like 20.200.30.200, and a password 1234.

Every time I try to log in to this website, Firefox asks if I want to update my password !! Something which I don't understand. Neither I am changing the password, nor I have written a different password to update with.

Every time Firefox try to update the password of this website with a random long string of character, which is out of my mind. I have to be careful each time and press "Don't Update" option.

On a normal website (let's say Facebook.com) there is no such problem. But when it comes to a local website, Firefox behaves very differently.

There is another website called 20.0.20.1. Its username is root and the password is 4321. But when I try to login in, only the password section is auto-filled, the username section needs to manually be written. Even though about:logins see both domains saving their respective username and password, when it comes to serving users, it sucks misbehave a lot.

Clearly, there is a fundamental problem in Firefox when it comes to handling how logins are saved and served to the user.

I really hope that Firefox 109 fixes this issue and handles the local website properly.

I have a PDF file which is 2.7MB. When opening it through the browser, and sending it to printing, it sends a 49.6MB document! This whole time, the browser lags, is very slow, and it takes around a whole minute to process this task!

OS: Windows 10 Browser: Firefox 108.0.1 (64b)

Please help me with this. Thank you.

sign in did not accept 6 digit code I copied and pasted it from the email message you sent me

I'm also having trouble with the browser: when I left my desk this morning for a 1/2 hour and came back, the history showed places I had not visited nor would I. Have you seen that before? Nancy

I have searched and cannot find an answer. Simple question, how to enlarge font and icons on Firefox 108 toolbar. They are so tiny now that they are very difficult or impossible for some to read. There are pages of questions about this and no real answer. Most of us are not IT specialists and do not feel comfortable making the changes offered to us. One mistake can lead to what this user went through (https://support.mozilla.org/en-US/questions/1376259). I cannot believe there is not a simple solution for us. I am researching other browsers but fear they are similar. I like Firefox and do not want to switch and may not be able to. Please address this issue. I tried to insert a snip of the toolbar, unfortunately it seems impossible to paste here.

Site only loads in 'safe' mode. Will not load otherwise - how can I find error?

Site is: https://www.miamidade.gov/Apps/PA/propertysearch/#/

thank you

Suddenly today my browser had switched any current tab to the bottom of my window, but it also only lets me see one at a time..which means I can't see multiple tabs open unless I close the current one. My tab bar is gone entirely and was up-top as it's always been, just under the URL box.

I didn't hit any key combos that I know of that would cause this, and I can't seem to find anyone else with the same problem when I search for a solution. Does anyone know what I can do to fix this?? It's very odd and annoying, I've never had it happen before now..

I took a screen-shot of the problem, showing what happens when I open a site or any tab:

Thank you very much for taking a look and any help with this strange issue,

-Chris

Today I started having a problem with Smartnews.com. When I click a news item link, it displays a barcode and asks to install the app on my phone. When I use Microsoft Edge, I do not have this problem - the article displays fine. Does anyone know what is going on with Smartnews.com? Thanks

Firefox 108.0.1

  Just setting up new LG Gram laptop,

I have only a dumb flip phone, no email on that, no qr code reader. traveling with laptop, only on line email to get verification code. You state sms is not secure for receiving security code. Yet, many other sites do use a sms code to confirm login.

the diag is:

The page isn’t redirecting properly An error occurred during a connection to pass.canal-plus.com.

I tried all the fix I could find on the forums, no success

the connection to this site works well with chromium

The Update to 108.0.1 succeeded, but the partial process for "sync" still shows as partway. Must've clicked that item by mistake, and then killed it after seeing the scope--since I don't use a smartphone., etc., anyway!

We should be cautioned that this 108.0.1 upgrade is a complicated one. At midnight I just wanted to do a SIMPLE update (release notes listed just one item), shut it off and hit the sack --not be swamped with all the myriad new choices and features to learm! --as I now see.

In the past few months, I've had problems with links that come from emails received on my account. There are a couple of senders who have links to a web page. When I go to that page, they often will have a youtube link, but the link is missing. Further, when working with the sender, they send another email with the web page pasted into it, I still don't see the link. They can see it before they send it.

I'm getting email direct from their website and am not using outlook or another client on my end. I have the same results on every browser I've tried. I'm not using any ad blocker and Firefox and Windows are up to date. I have also tried disabling my firewall. Nothing seems to help so far.

Anyone have an idea of what I might be missing?

Thanks!