Firefox Support Forum

The problem today is with the CA FTB website https://webapp.ftb.ca.gov/MyFTBAccess/Login/AccessYourAccount, I reset the firefox security setting to standard and emptied the cookies and cache. Didn't help. Edge has no problem with the site. There have been other sites with problems lately too such as the login to Vanguard online accounts which logs in, but some features on the site don't work. I don't like Edge, but I'm having to use it too often lately. I believe these problems came up within the last few months. Do you need any further information with which to troubleshoot?

Since Firefox's newest update, I can no longer use Twitter to retweet with a quote. I can click on it, bring up the tweet, and I can add to it with my response, but I can't scroll down to where it actually says "Tweet". The scroll bar is absolutely "dead". It will not move. Nor can I click on the down arrow at the bottom of the scroll bar; that doesn't work, either. There's absolutely no way to get down to where I need to go to retweet. I have tried to replicate this using both the Edge and Chrome browsers, but they work fine. It's only Firefox that seems to have this problem. I've tried emptying history, clear cache & cookies - both in Twitter and on my entire computer, from the Firefox browser. Nothing works. It must be some kind of glitch that came with the new update. Please fix it! I've used Firefox as my main browser for several years now, but with all the glitches that are coming with new updates, including the "slow as molasses" page loading (again, ONLY in Firefox, NOT in other browsers) I'm having to use Edge and Chrome more and more. Eventually I suspect I won't be able to use Firefox at all if they don't fix this stuff.

Previously when my computer would crash, Opening Firefox would give an option to restore the pages (there would be a button I could push). I counted on this feature of Firefox to be able to restore my session and did it for months.

Lately (the last 3 times my computer has crashed) this option has not appeared and trying to locate and retrieve my history has not been easy or possible. I thought I set my computer to always restore and it is not working. How can I be certain that when my computer crashes that I will be able to restore my webpages?

Site only loads in 'safe' mode. Will not load otherwise - how can I find error?

Site is: https://www.miamidade.gov/Apps/PA/propertysearch/#/

thank you

Hi,

So I had to reset my PC last week , and hoped that the sync was running as expected to recover my bookmark and saved websites data , and no luck !

how can I get back my data !!! , I read all across the fourm and I haven't seen any direct answer to this sync issue!! can you please help in this!

Thanks,

Few days after installing a strange border started appearing around the app unless I'm in full screen which I don't like to use. What's happening and how can I stop this?

Firefox on Win10 has lost all of my logins. I tried launching a new profile, but no good. In the settings "logins.json" has become "logins.json.corrupt" and renaming it does nothing. The Firefox on my two android devices still have the logins intact is there a way to send them to the Windows version?

In the past few days, Twitter videos are no longer playing on Firefox on my laptop. They play fine on Chrome and also on my phone. YouTube videos play okay on my laptop. So it's not a problem with Twitter or my laptop. This only occurs on the Firefox browser/ I've tried all the solutions (clear cache, refresh Firefox, disable all add-ons, etc.) and nothing works. But this just started in the past few days. I'm running 108.0.1 (64-bit), but I wasn't having this problem right after the upgrade. It just started.

I am unable to send responses or information either from the browser (e.g. VRBO's "contact host" button) or from a link to payment sent to me via gmail. Is this some setting that has been unintentionally disabled?

Many websites are asking for preferred privacy settings but for some reason my browser closes them before I can move my mouse pointer. Is there some setting in either Ghostery or Firefox (108.0.1) to change so that these essential settings can be selected?

Help! After the last beta update (109.0b3, build #2015922923) more than half of my bookmarks disappeared! They are also gone from the regular Firefox, after update 108.1.1, build #2015922907! Any way to recall?

Please help. I've been trying every solution I've seen online to correct this but nothing works. I get that error message saying I'm offline with YouTube. Only on Firefox browser. I've turned off my add blockers and other add-ons but nothing helps. I've refreshed Firefox, dumped cookies etc. I'm running windows 10 and always get the latest version of Firefox. I use YouTube for my video entertainment instead of TV and am becoming extremely aggravated. Thank You, C.J. Johnson.

For the past month or so, I've been experiencing frequent Firefox crashes.

They most often happen when I've just opened a page in a new tab, it's painted, and I make the first input trying to interact with it: all tabs will stay rendered and viewable, but otherwise unresponsive. But now they're also happening when Firefox is in the background. The frequency is about once or twice per day, with heavy use.

I'm using Ubuntu 22.04.1 LTS (jammy) with all packages up to date, the linux-oem-22.04 kernel package (currently 5.17.0-1025-oem), and Firefox installed via snap. The crash reports contain full details, of course, but the only thing I can think of that's especially "unusual" is that the 1Password extension has been misbehaving for a while (but it's been since long before these crashes began).

My system has 64GB of RAM, which is rarely more than 15% in use.

The only maybe-relevant Bugzilla bug I've found so far is: https://bugzilla.mozilla.org/show_bug.cgi?id=1685642

Crash report IDs: bp-a3753677-5688-4033-a07a-118d80230103 bp-62703edd-f2a4-43c6-99bc-534090230103 bp-2d3d4bc5-a6d5-4c40-97dc-4243d0230103 bp-12fde33c-d116-4260-bd03-2f20c0230103 bp-b9cd92ec-9ba2-48ce-9865-24f480230103 bp-2b3e7f19-b849-4925-b615-c91f80230103 bp-2e8f2547-1c48-4108-b1ad-08fc70230103 bp-81d5c506-56d3-44fc-960c-6dd290230103 bp-2b743b56-63e8-4af8-9fc2-4d22b0230103 bp-a22058c8-6a01-4fd6-962f-2ad060230103 bp-8c295841-be88-4c11-a2c4-03e840221231 bp-dd558f7e-07a6-403a-89e2-c77bc0221231 bp-f3fad425-96ac-49dc-8761-584ef0221231 bp-6d0cd222-79f1-4018-bfed-4e3b10221231 bp-3737010b-6643-498a-ae2d-058b00221231 bp-e5075232-14c2-4c2e-8eb5-485bf0221231 bp-63dd2f58-9999-4dbd-a72f-e7a520221231 bp-771344f7-1c3c-4b93-99ed-24fb10221231 bp-5608cb88-4378-4cb7-b1c9-dd7630221231 bp-b3f2900f-9003-4497-9ba9-5678f0221228 bp-05c9684b-ec01-4281-8418-722cb0221224 bp-5e2a5302-5b3f-4c49-8441-bdfc00221212 bp-1464836e-5cff-447b-a6f1-5ad9f0221120 bp-e96f8a88-9499-4d84-87aa-559a90221120

Which files/folders in .mozilla could I safely exclude from backups? My goal is to reduce clutter in my backup logs. For example, most of my backup logs are entries of things in "storage" and "weave". If this will regenerate should I have to restore, I would rather exclude it.

Using Firefox v108 Win10.

When I do a search on eBay I get a search result page. Everything is fine.

The problem is, when I click on an item to get details, the address bar shows an exclamation mark on the lock icon. The message says, "Connection not secure. Parts of this page are not secure (like images)." It continues to say, your connection to this site is not private. Information you submit could be viewed y others (like passwords, messages, credit cards, etc.) "Your connection is not private and information you share with the site could be viewed by others."

No way am I using eBay like this. Date and time are good, cleared cache and restarted numerous times, rebooted modem/router couple times and ran cCleaner. The home page and search pages are ok. The problem is when I click on an item to get details.

Microsoft Edge works fine. I don't get the exclamation mark on the lock icon or the security message when using Edge. Called eBay and they said everything is ok but put in a work order... been months and never heard back from them. Comments/suggestions?

My tabs do not open correctly. They are squeezing in between the < and > and I have to try to find it? There is a big bracket showing between those two < > arrows.

I have no idea what happened but before the tabs started acting crazy, when I opened FireFox it was very, very small print that I had to resize with the 'Control, mouse up' move.