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  • Archived

cannot access this website

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or bot… (read more)

Hi, I am unable to acess this website and get the following error. About 10 days ago access was ok, but it suddenly stopped. Is this a broswer issue or a ISP issue or both ? HTTPS://KE9NS.COM

Asked by Johner 1 year ago

Last reply by cor-el 1 year ago

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I am having problems using gmail plus even one additional tab

When I set up my computer, I have been using chrome for my work email and systems, and firefox for my personal email, for years now. This year I have found repeatedly t… (read more)

When I set up my computer, I have been using chrome for my work email and systems, and firefox for my personal email, for years now. This year I have found repeatedly that firefox will claim to have lost internet connection (ON A HARDWIRED COMPUTER) repeatedly during the day. And sometimes I will open a new tab to do a google search--and get a blank tab. Chrome works like a charm. No problems, ever. I have had IT work on this problem with me 5 times this fall (I'm in biological science). We have updated all the software and drivers, checked the computer's memory, checked the computer's upload and download speed, updated the docking station and replaced the wires. And Chrome works fine all the while. I think you have a problem, folks. I might have to ditch you.

Asked by amscholer 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Sync: Why aren't Shortcuts able to sync?

Hello all, There are a number of threads on this topic asking how to sync Shortcuts from one device to another. It appears that across the board the answer is that you … (read more)

Hello all,

There are a number of threads on this topic asking how to sync Shortcuts from one device to another. It appears that across the board the answer is that you cannot do this (see: this, this, this, this, or this to identify just a few).

It does appear to be the case that you can copy `browser.newtabpage.pinned` from `about:config` but this cannot be transferred to iPadOS, iOS, or easily shared between Android and macOS. It also does not update long term.

There have also been requests for this feature to be added (see this) though a lot of content around this topic appears to be confused as to what to call it and is notated within other recommendations.

I am wondering if anyone from the Mozilla/Firefox team can speak as to why this setting is not available, and what would be needed to see it become possible to sync shortcuts (and ```especially``` pinned shortcuts) within Firefox Sync.

Thank you!

Asked by GraySpace 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Texting a webpage link on one's Cell phone

Is there a trusted (preferably from Firefox itself) Add-on that allows one to Text the current link from a paired phone? The same approach as Firefox's menu choice "\File… (read more)

Is there a trusted (preferably from Firefox itself) Add-on that allows one to Text the current link from a paired phone? The same approach as Firefox's menu choice "\File\Email link".

Thanks.

--John Olbert

Asked by John 1 year ago

Last reply by Dropa 1 year ago

  • Archived

multiple accounts create havoc

While installing a new phone, my firefox account got messed up and the recovery codes I had saved earlier don't work. So, the only way is to create a new e-mail address, … (read more)

While installing a new phone, my firefox account got messed up and the recovery codes I had saved earlier don't work. So, the only way is to create a new e-mail address, just for syncing purposes, but now the account won't add other equipment, phone etc. there seems to be confusion as to which account to use. Most of the time it ask for the old account, and changing to the new account results in PW unknown (even though this was correctly recorded). Logging into the account to get mail from scratch is possible, but any referred login fails (i.e., I tried to get Moz VPN to work, but it asked for the old e-mail address, and changing it to the new address gives PW failure). On top of that,the authenticator doesn't generate 6 digit codes but 8, so that route can't be used either.

Hope someone can advise how to escape this mess.

Asked by rvdp_reset 1 year ago

Last reply by Dropa 1 year ago

  • Solved
  • Archived

HTML displays as text only from the web

I have a dozen old embedded device modules (circa 2003) which can host a web page. When I access the device through my local intranet (192.168.0.xxx), the web page displ… (read more)

I have a dozen old embedded device modules (circa 2003) which can host a web page. When I access the device through my local intranet (192.168.0.xxx), the web page displays correctly. However, when the same page is accessed through my DNS service (xxx.gotdns.org:xxxx) over the web, the Firefox INSPECT:network tool indicates that the document is type:text and displays the HTML in a text format. The first line of the HTML document is :<!DOCTYPE html>.....

These devices are non-secure information-only devices, but at least Firefox allows for HTTP: exceptions.

However, I cannot understand why Firefox treats the same content differently depending on the path. Is there a way to force Firefox to actually look at the contents of the packet and treat it accordingly?

Asked by Questor 1 year ago

Answered by Questor 1 year ago

  • Archived

Access denied

Trying to log into my authorize.net account on brand new computer. Getting message. I got an error when visiting account.authorize.net/. Error code: 1020 Ray ID: 77ca8c4c… (read more)

Trying to log into my authorize.net account on brand new computer. Getting message. I got an error when visiting account.authorize.net/. Error code: 1020 Ray ID: 77ca8c4cad13e108 Country: US Data center: ord06 IP: Timestamp: 2022-12-20 18:47:42 UTC

Been using firefox with this website for many years without this problem. Can anyone help?

Asked by dave332 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Neflix suddenly not loading on Firefox Browser (works fine on Chrome)

Starting just yesterday, I noticed that I couldn't watch Netflix through my Firefox browser. The site home page will load, but clicking on shows follows the link, but nev… (read more)

Starting just yesterday, I noticed that I couldn't watch Netflix through my Firefox browser. The site home page will load, but clicking on shows follows the link, but never loads anything. Similarly, nothing autoplays and clicking the search icon won't even open the search function. I tried watching Netflix on Chrome and Safari on the same device, on the same wifi, and had no problems.

I saw on a reddit form that I should ensure that "Enable DNS over HTTPS" was checked, and it was. I don't have any pending updates, and I'm really stumped on what could be causing the issue. Any insight?

Asked by megfisher1600 1 year ago

Last reply by Paul 1 year ago

  • Solved
  • Archived

Center-Aligned File Menu

The latest Firefox centers the File Menu. This UI change is counter to every other application on my PC and is extremely undesirable. (Also, I note that when you try to c… (read more)

The latest Firefox centers the File Menu. This UI change is counter to every other application on my PC and is extremely undesirable. (Also, I note that when you try to customize the Toolbar, it suddenly left-aligns again.)

How do I left-align the File Menu again—so that it functions the same as every other application in Windows?

Asked by Damaged 1 year ago

Answered by Damaged 1 year ago

  • Solved
  • Archived

Youtube Music Bottom Control Bar Not Fuctioning

Good day, Would like to note that Youtube Music Control Bar doesn't seem to work on your browser anymore. Edge is working besides your browser can I ask is this a youtub… (read more)

Good day,

Would like to note that Youtube Music Control Bar doesn't seem to work on your browser anymore. Edge is working besides your browser can I ask is this a youtube problem or is it on my side or yours?

Kind Regards.

Asked by Brad_01 1 year ago

Answered by jonzn4SUSE 1 year ago

  • Solved
  • Archived

Can't play Amazon videos

I can't for the life of me understand what is going on with my browser. Everytime I try to watch a video that I have purchased I get this error message: "Firefox is inst… (read more)

I can't for the life of me understand what is going on with my browser. Everytime I try to watch a video that I have purchased I get this error message:

"Firefox is installing components needed to play the audio or video on this page. Please try again later."

I have tried searching for a solution but no avail. I have disabled and re-enabled DRM, bit it was a no go. I tried re-downloading firefox, still had the same issue. I created a new profile, still won't work! I have been searching for solutions constantly and tried so many but none seem to work. Finally someone suggested that I check my extensions and App data and I saw a sign that said:

"widevine decryption module provided by google inc. will be installed shortly"

but it has been almost a day and it still hasn't been installed. In advanced preferences I looked up widevine and saw this:

media.gmp-widevinecdm.autoupdate true media.gmp-widevinecdm.enabled true media.gmp-widevinecdm.lastDownloadFailReason Error: Failed downloading via ServiceRequest, status: 0, reason: error media.gmp-widevinecdm.lastDownloadFailed 1671609470 media.gmp-widevinecdm.lastInstallStart 1671609449 media.gmp-widevinecdm.visible true

Is the problem with my computer or internet?

Asked by kkjent 1 year ago

Answered by Paul 1 year ago

  • Archived

"Go back one page" doesn't work correctly

"Go back one page" doesn't work correctly with YouTube. 50% of the time it just changes the url, but doesn't load the page, and the video keeps playing. You have to refre… (read more)

"Go back one page" doesn't work correctly with YouTube. 50% of the time it just changes the url, but doesn't load the page, and the video keeps playing. You have to refresh a page to properly load it

Asked by Leese 1 year ago

Last reply by wayne 1 year ago

  • Archived

Redirect to riskware site.

Many sites I visit on a regular basis, such as banking etc. come up with a warning and direct me to this site automatically but only while using FireFox. https://takeyour… (read more)

Many sites I visit on a regular basis, such as banking etc. come up with a warning and direct me to this site automatically but only while using FireFox. https://takeyourpresent.life/?u=63fkp0n&o=uh7pmz8 My AntiVirus also stops FireFox from continuing to my regular sites and points to this site as insecure. Again only while using this browsers not any others. Something seems to be embedded into FireFox. Please look into it, in other words,,,,HELP!

Asked by I Fix Your Dish 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Enhanced tracking

I use TitanTV as a local TV guide listing. It has worked well for me over the last ten-plus years. However, I have another Firefox annoyance (That MS Edge does not have),… (read more)

I use TitanTV as a local TV guide listing. It has worked well for me over the last ten-plus years. However, I have another Firefox annoyance (That MS Edge does not have), that locks up TitanTV. The "enhanced tracking" turns itself on every time, even if I turn it off.

What I need to do is permanently set "enhanced tracking" OFF when I access https://www.titantv.com/default.aspx. Otherwise I have to manually click it off, every time. How do I do that?

Thanks for the time, Jim [email removed from public]

Asked by StJim 1 year ago

Last reply by James 1 year ago

  • Archived

Is it possible to reload FireFox policies.json without having to restart it EVERY time?

Every time I want to reload this file to change or debug something, I have to close all my browers windows at once, reopen FireFox, and restore my previous session just t… (read more)

Every time I want to reload this file to change or debug something, I have to close all my browers windows at once, reopen FireFox, and restore my previous session just to save my tabs. It's growing so exhausting that it's making me want to switch browsers. Is there any way around this?

And if you want more information about modifying FireFox policies, here are two links: https://support.mozilla.org/en-US/kb/customizing-firefox-using-policiesjson https://github.com/mozilla/policy-templates#windows-gpo-61

Asked by Larrimus 1 year ago

Last reply by Dropa 1 year ago

  • Solved
  • Archived

Cannot direct audio output to bluetooth device via Firefox

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only g… (read more)

I can connect bluetooth devices to my SurfaceGo and successfully direct audio output to them using Chrome, Edge, or internal sound files. But in Firefox the audio only goes thru the internal speaker no matter which audio output device I select. Is there some setting I need to fix so that Firefox will speak to bluetooth devices?

Asked by eberger5 1 year ago

Answered by Dropa 1 year ago