Firefox Support Forum

Hello,

I am experiencing an issue with Sync for my Containers. I've run through this several times now, and I know this is supposed to happen by default. However, it is not syncing for me. I added the extension, created a container and added a site to it. I selected 'Limit to Designated Sites'. When I install Firefox and login on a different device, the multi-container extension is automatically downloaded but not the containers/site list I created on the initial device.

I have checked 'Enable Sync' on both devices in the container settings.

Thank you

It seems that the base colours of some add-on themes shows, but most of them just shows as a dark grey background for the firefox homepage. It shows the theme on the tab pages and bookmarks and etc, but it just cuts to grey after. I tried: Reinstalling firefox Setting the 'Override the colours specified by the page with your selection above' to 'Never' Went to the troubleshoot mode, which, for some reason, wouldn't let me click anything I reset Firefox It does the same thing with Firefox nightly and other firefox browsers.

Help!!!

The picture in picture icon that toggles the video into stay on top small screen no longer does that - instead it opens the video into full screen. The opposite of picture in picture. Any assistance is appreciated. Thank you

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one them. What's going on?

I remember using Firefox before and when I clicked a regular link , it would open it in the current tab, but when I used my MMB, it would open a new tab. I can get either one to work individually, but not at the same time. Is there a way to have both active at the same time?

Just recently I started having a problem with Firefox when accessing my Microsoft Outlook Exchange via your web browser. When I right click in the body of a new or response email, the drop down menu only gives me the first 3 options "EMOJI", "COPY" and "CUT". It doesn't continue to provide the "PASTE" and "PASTE WITH TEXT ONLY" options. This only happens in the body of the email, not the subject line or "TO" lines. It also only happens with one specific account login - [email]@christ-the-lord.org and only in Firefox. If I login with a different Microsoft account, the issue isn't there. If I use another browser, the issue isn't there. But if I login with this same account on another computer, the issue is in both places, again just with Firefox, restricted to the body of the email in Outlook exchange web login.

I can only assume that this account has some type of safety feature turned on that is preventing the ability to cut and paste into the body of the email, but I cannot figure out what it is. My IT guy doesn't know what would be causing this either. I tried refreshing Firefox. It didn't help but this also doesn't explain why the same thing is happening on different computers. Any suggestions?

I used to get a display in the middle of a "New Page" with Firefox - recent revisions have removed that and I only get a Google search bar at top of new page. Help is appreciated. What I am looking for is displayed in images from my Chrome browser - similar, but not like the way Firefox displayed it.

For months now, Firefox is not deleting the history on exit, despite the option being ticked. Here is what I tried already:

• Made sure the option to delete the history on exit is actually ticked
• Made sure the sub-options describing what data to delete are all ticked
• Unticked and re-enabled the aforementioned options
• Diabled all addons and restarted the browser
• Disabled sync and restarted the browser
• Enabled Troubleshoot Mode and restarted the browser
• Followed the support article regarding this issue: http://mzl.la/1BAQrbZ (except the nuclear option)

Manually triggering the deletion of history and cookies does still work. Following are the prefs.js options concerning privacy: user_pref("privacy.clearOnShutdown.offlineApps", true); user_pref("privacy.cpd.offlineApps", true); user_pref("privacy.cpd.siteSettings", true); user_pref("privacy.donottrackheader.enabled", true); user_pref("privacy.history.custom", true); user_pref("privacy.purge_trackers.date_in_cookie_database", "0"); user_pref("privacy.sanitize.pending", "[{\"id\":\"newtab-container\",\"itemsToClear\":[],\"options\":{}},{\"id\":0,\"itemsToClear\":[\"cache\",\"cookies\",\"offlineApps\",\"history\",\"formdata\",\"downloads\",\"sessions\",\"siteSettings\"],\"options\":{\"progress\":{\"clearHonoringExceptions\":true}}},{\"id\":1,\"itemsToClear\":[\"cache\",\"cookies\",\"offlineApps\",\"history\",\"formdata\",\"downloads\",\"sessions\",\"siteSettings\"],\"options\":{\"progress\":{\"clearHonoringExceptions\":true}}},{\"id\":\"shutdown\",\"itemsToClear\":[\"cache\",\"cookies\",\"offlineApps\",\"history\",\"formdata\",\"downloads\",\"sessions\"],\"options\":{}}]"); user_pref("privacy.sanitize.sanitizeOnShutdown", true); user_pref("privacy.sanitize.timeSpan", 0); user_pref("privacy.trackingprotection.enabled", true); user_pref("privacy.trackingprotection.socialtracking.enabled", true); user_pref("privacy.userContext.enabled", true); user_pref("privacy.userContext.extension", "CanvasBlocker@kkapsner.de"); user_pref("privacy.userContext.ui.enabled", true);

Is there anything else I could try, except nuking my profile?

Hi,

I always get this error when trying to do Google searches, and to solve this problem I have to delete the active logins each time as shown in the attached screen. Can you help me to solve this problem definitely ?

Firefox view was added with the newest version, and in an impulse I decided to remove it from the toolbar. I would like to put firefox view back in the toolbar but can't find a setting for this, how do I do this?

Thank you in advance,

David

After my latest firefox update I continuously receive the following message and have to identify if I am human. I never had this problem prior to the update.

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?

Hello, I have the same issue that Ferento posted about here 11 months ago: https://support.mozilla.org/en-US/questions/1355904

When starting a new firefox instance, it starts the window with the same size and position as the last instance had. However, when the last size stretched from top of the screen to the bottom, a new instance will always appear slightly shorter than the height of the screen, leaving a small gap between the bottom of the browser window and the bottom of the screen. The remembered size works perfectly for sizes less than the height of the screen.

The xulstore.json file is not corrupt, as I've tried removing it and altering it, resulting in the same issue. I have also tried changing the window height inside the xulstore.json file to larger than the screen size, and found that it get's cropped to slightly less than the window height, same as my issue above. This has led me to believe that when firefox starts a new instance, the size is cropped so that it doesn't extend past the screen borders. This is good, but the size it gets cropped to is clearly bugged, unless it's intended to crop to less than screen size.

I use a window manager that lets me easily snap windows to each other as well as to the screen borders, so firefox always leaving a slight gap when it starts drives me mad as I have to manually resize it every time.

I use windows 10, firefox 106.0 (64 bit), however I experience the same issue with both firefox developer edition and firefox nightly.

Hello! When I click in the bar where you type website name quick list of popular websites pops up. I have there mine old website which is offline for three years. How do I remove this item, please? Thanks!

Hello. I've been facing issues with my browser where I will click on buttons, refresh sites, etc... and they will fail to load.

One such example is in the image attached where I clicked on a link on google and am noticing in the network that most of the calls are failing.

Another example is I will open a new tab, type in a search term to the URL bar, and hit the Enter key. The URL will turn into the Google URL to which the browser is calling a GET, but I am never redirected and nothing loads. The screen itself will be completely greyed out, as if the process failed midway (second picture).

To briefly note, I've tried running multiple antivirus tests, have done a clean install of Windows, and have even brought my computer to a professional to ensure there were no hardware defects. None of these resolved the problem.

Doing a speedtest I get 900 mbps download, so it's unlikely to be an issue with slow internet connection.

Hello,

My firefox has been crashing for the past 2 hours, tried troubleshoot mode but it is still crashing every other second.

On some websites the tabs are not crashing- example mozilla website. On other websites (Twitch) -reddit it is crashing.

Crash report ID: 66f16440-baf5-44bb-81bf-389ed0221019.

Let me know what I can do