Showing questions tagged: Show all questions
  • Archived

top half of browser changed color on its own

I know this is not a big problem, but a couple weeks ago firefox updated the browser. one of things it did was changes colors to the top half of the page where the tool b… (read more)

I know this is not a big problem, but a couple weeks ago firefox updated the browser. one of things it did was changes colors to the top half of the page where the tool bars were. It defaulted to a nice blue which I liked and everything was fine. All of a sudden a few minutes ago it went to all white. I cant figure out how to change it back to where it was.

Asked by stickersteve 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Access Denied on some shopping sites, only with Firefox

"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377" I DID see similar postings, but I didn't see … (read more)

"You don't have permission to access "http://www.vitacost.com/" on this server. Reference #18.2a18df17.1666654394.409f377"

I DID see similar postings, but I didn't see where I could say "Me Too." So I'm posting separately.

This started in the past few days, the first with a website I've been using for 10 years. No problem with Chrome. I contacted their tech support. A couple of days later it worked okay till this morning (10/24/22). This evening it's off again -- after another software upgrade.

I'm now experiencing this with a second site, which I've also used for at least 10 years with no problems.

I read in a reply or two something about "profiles." I have no idea what this is or where to find them.

Asked by KJS-LES 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox or an open pinned tab repeatedly crashes

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned t… (read more)

I am a Firefox user on both of my own computers, but also install it on all systems I support remotely. On one of those the user is a heavy FF user with multiple pinned tabs. This worked without issues for a very long time. However, since V 106 (I don't know it his is related) FF and/or individual tabs frequently crash (on start, or later), offers to restore session or tab, is successful, but then the whole sequence repeats. We have taken all troubleshooting steps, including disabling all extensions, and starting in safe mode, but to no avail.

The system in question runs WINDOWS10 (Home), 64 bit, V 22H2 (newest upgrade) and all patches applied.

Any help or suggestions would be hugely appreciated.

Willem Overbeeke

Asked by willem.overbeeke 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Podcasts won't play; "This page is slowing your browser." ; generally, my laptop is slower and slower when using Firefox.

Podcasts from Vox news won't play at all. No problem with MS Edge. This is not a new problem. Again and again I see 'This page is slowing your browser'. Then I have t… (read more)

Podcasts from Vox news won't play at all. No problem with MS Edge. This is not a new problem.

Again and again I see 'This page is slowing your browser'. Then I have to close the page.

Generally, during the last month or so my laptop works more slowly under Firefox.


"This page is slowing your browser." ;  generally, my laptop is slower and slower when using Firefox

Asked by brant_peg 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Unusual traffic after latest Firefox update

After my latest firefox update I continuously receive the following message and have to identify if I am human. I never had this problem prior to the update. Our systems… (read more)

After my latest firefox update I continuously receive the following message and have to identify if I am human. I never had this problem prior to the update.

Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot. Why did this happen?

Asked by nusselder.sauer 1 year ago

Last reply by Dropa 1 year ago

  • Archived

How to access still open Firefox windows in an old laptop I can no longer access in a new laptop?

Hello, I am sure this question has been asked before but I looked and looked and still can't manage to find an answer. My laptop decided to die on me and I am still fig… (read more)

Hello,

I am sure this question has been asked before but I looked and looked and still can't manage to find an answer. My laptop decided to die on me and I am still figuring out if they I can migrate the hard drive. I went and bought a new one. I had two Firefox windows open with a lot of tabs in them that I would like to restore, and have not succeeded. I was able to restore my Chrome window and tab by going into "History" and choosing other devices. But, I did not find the same capability in FIrefox unfortunately. All it would let me do is view a few random tabs, but not restore my still open sessions in my my other laptop as is.

Is there a way I can restore them keeping in mind that I can't access my old laptop at all anymore so exporting/importing is not an option unless I am missing something?

Thank you for your help.

Reham

Asked by Reham 1 year ago

Last reply by James 1 year ago

  • Archived

Version 106 Theme Change

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web pa… (read more)

The 10/18/2022 update changed the theme and color settings for my browser. It is practically unusable. Attempts to use other themes do not solve the problem. Every web page I have used since the update is affected. Screen clip attached. Besides killing my productivity today, this change has made FF unusable! How Do I get this Reset to Prior State?

PS: Just now, I try to click the box for "Email me when someone answers the thread" and it will not mark the box.

Asked by Sassue 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Why would an account (not mine) show up by itself on my Firefox browser when using Google maps?

My email address is: abworldwide@icloud.com I always use Firefox - last week opened Google Maps in Firefox- no problem - it worked fine - was in English - all good! Thi… (read more)

My email address is: abworldwide@icloud.com

I always use Firefox - last week opened Google Maps in Firefox- no problem - it worked fine - was in English - all good! This week - opened Google Maps - and all by itself there is an account of a person (not me) in Thai. I don't speak or understand Thai so I can't even try to get out of this persons account or eliminate it (not to mention - why is it there in the first place??? It just magically appeared???) By chance - I tried Google Maps in Safari (which I never use) - the account came up - NOT under this alien persons name - just regular Google Maps in English. I was able to utilize it - no problem.

This is extremely bizarre - I don't want to use Safari - but apparently Firefox has screwed up here (on it's own it has put this account into my machine - why?) - or possibly it's Google who screwed up which wouldn't be surprising. A person cannot contact Google - they are so arrogant they just have the attitude - we are Google - use our stuff - and the hell with you - nice!!! However - if Safari is just getting the regular Google Maps site - why is Firefox opening Google Maps in an alien account - like mentioned - I just went in like regularly and this alien account appeared.

I never use any of Googles services - I do have an OLD account there - but don’t even remember the user name or log-in. I don’t like their company - they are overbearing - dictatorial - and intrusive - so why bother with them. But no clue why this alien account would have been attached to my computer - not there one week - and then there the next out of the blue???

At any rate - is there any way to get rid of this alien account in my Firefox browser - I am not a computer wiz - but can follow instructions on how to do things easily. Maybe the Firefox cache needs to be cleared - I don’t know (?) - nor do I really know how to do that. Or why the cache would be storing information that shouldn’t be on my machine in the first place??? Thanks!

Asked by abworldwide 1 year ago

Last reply by Dropa 1 year ago

  • Archived

home page look

The new update just installed. What happened to my palm frond home page look!!?? I loved that. How can I get it back? OR at least, where do I go to change what this l… (read more)

The new update just installed. What happened to my palm frond home page look!!?? I loved that. How can I get it back? OR at least, where do I go to change what this looks like and pick something else?? - Eileen

Asked by waaahoo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox as default browser

I just upgraded to the most recent Firefox. I list Firefox as my default browser. I cannot un-delete it. There use to be an options bar in my old Firefox that I could… (read more)

I just upgraded to the most recent Firefox. I list Firefox as my default browser. I cannot un-delete it. There use to be an options bar in my old Firefox that I could change this. However, it is no longer there. This is very frustrating.

Asked by jerrymar 1 year ago

Last reply by Dropa 1 year ago

  • Archived

access denied

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one t… (read more)

I am getting an "access denied" on some sites I visit like Kroger, Albertson's, Vitacost, etc. that I have used often in the past and now all of a sudden I can't go one them. What's going on?

Asked by cagerval 1 year ago

Last reply by cor-el 1 year ago