Firefox Support Forum

This ridiculous update just deleted everything on my firefox. All my book marks are gone, passwords into sites and accounts etc. EVERYTHING I had is gone. i have tried going into the "profile" folder and it says its blank. I am not an IT guru so I do not know how to follow all these insane instructions to get back what should have never been deleted. i will be deleting firefox and never using it again because some idiot decided to update my system without my approval and then it deleted everything.

Every time I open a link in firefox that is a youtube short, it opens up an entirely different short than I selected unless I am using a "full video" version of the link. I have tested this and it works fine if I copy-paste it into chrome.

https://www.nhlottery.com

Recently, https://www.nhlottery.com had experienced a hostile act & then shut down their site. They were super great at being transparent, etc. However, as of today, staff have reported it is up and running with no risk.

I have an account that I am unable to access due to browsers reporting security issues. I don't know what to do? Im sooooooo not a techie, but I can follow directions. Help! ST

I installed the new Windows 11 update now when I exit out of firefox "X" the next time I go to open and error tells me that firefox is running (it's not showing open and running) and I have to close.

I am in Amsterdam NL and my Mozilla Browser is recognized in Czech Republic, but I can´t connect to browse like beeing there. Two days ago there was a country list on my pc, now not to find anymore. Where is it now? please help

Hi, I had to recover my computer so I was re-downloading firefox and it looked as though I was missing some bookmarks so I clicked import -> restore and restored from today, only now I only have 11 bookmarks left out of thousands and I can't figure out how or where to restore them. I don't have any backup info on this computer since I had to wipe it completely but now it seems as though whatever sync I used has been overwritten or disrupted. My bookmarks are really important to me and I really need them back, is there anything I can do to restore them?

What has Firefox upgraded in security setting that is blocking so many of my websites, including many that surely are harmless, like Pinterest. Have those sites been hacked, is my account compromised, what's going on? I'm not a computer whiz, so I can't follow these lengthy suggestions about which I understand not a bit.

I'd like to ask a question. Is this the Mozilla money transfer address: support_moz ? Thank you! Alex Fisher, Mozilla, Windows10; Vienna , Austria. [email removed from public]

I have a new computer and want to put my bookmarks list as a drop down button on the main menu like I had on my older computer. It is very confusing following your instructions on how to do this. Can you help? Chuck

I recently switched to linux and I cannot find a way to link profiles from my windows install. In an older version I could make a symbolic link in ~/.mozilla/firefox/Profiles to the profiles in /run/media but now profiles are stored in ~/.mozilla/firefox and it doesn't understand my symbolic links, how can I do this?

Why do I get blocked from certain websites? for example, when I try to log on to my account as USPS I get the following message: You do not have permission to access this page If you have found this page in error, please contact support Reference:2935806335620971961367312269849628258120034968299102359

This has happened to some other sights as well.

Thank you.

SIR/ MADAM

I CHANGE MY OPERATING SYSTEM AFTER THAT I INSTALL FIREFOX AGAIN BUT MY DATA NOT SYNC I USED ALL WAYS BUT I NEED MY LAST DATA PLEASE HELP MY USER ID WORKING GOOD

I logged in to Firefox on my new computer and I know I had everything accept credit cards checked off to sync and have been logged in. I double checked everything and made sure to sync just in case. After logging in to Firefox on my new computer, it still shows everything that i had checked off to sync but it's not syncing anything and looks like a fresh install of Firefox with no account, even though I'm logged in and have synced. What am i doing wrong? I consider myself to be pretty competent when it comes to this stuff and I don't see what is wrong.