Firefox Support Forum

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.

Ads and other annoyances that distract me from being able to browse the web in peace are a pet peeve of mine. Take for instance this example amazon prime promotion that loads in its own web page that cannot be blocked by normal means. I do not wish to use amazon prime and don't want to be asked every time I checkout in order to complete a purchase. To make matters worse, the options are deceptively colored much like how bloatware developers word their installation wizards. I want to be able to bypass this page entirely and get redirected to the "no thanks" option every time this page loads. Is this something that can be done so I can shop online without being nagged for unwanted services?

Up-to-date Firefox on Windows 10 laptop. Today, for the 2nd time in a week or so, the “mailto” function has disappeared; i.e., if I click a “Send email” link on a webpage, the Windows dialogue box to select a mail app pops up. When I check the applications setting, mailto doesn't appear in the list.

The first time this happened, I found online instructions to refresh Firefox and select Gmail as the mail client. I don’t mind doing it again, but I am concerned about the problem occurring so soon after the recent refresh.

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click on a link for a site with a stored pw in FF password manager now I get a clean new window which has no bookmarks and no saved passwords for anything. How can you help me?

Thank you Richard

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed

An error occurred during a connection to smile.amazon.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

After trying to navigate to various pages within the Canon USA website I only display a blank page. Under the message tab it says can only be opened in a new tab. This is a recent problem and it is the same when I try to go to the Canon links from within a Canon email on Firefox or Microsoft Edge

I set the 'open link in new tab' and FF will not do it. It opens the link in the same window. Very familiar with PCs, even built some with MFM drives. Have tried the usual of update, restart program, restart computer, etc.

I have worked on it for months, from time to time.

Also, I would like to point out that the Great Mozilla Firefox, seems to be allowing too much freedom (or a lowering of standards) in updates of the software.

Hi guys,

With only one tab open in Firefox, the attached jpg is what I see in my task manager.

My desktop is extremely laggy for obvious reasons....but dont know why.

Confusing to see so many child tasks under the parent.

Anyone know what I need to do to over come the general slowness etc on my box.

Thanks in advance

Adrian

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have adjusted every setting, on my own system and within FF, that I can find and think of. I have the webpages set the way I need them to be; I just continue to struggle with the Tab headers, menus, and bookmarks within FF itself. If anyone can help me, it would be GREATLY appreciated. TIA.

‘Due to age/infirmity my typing has worsened & mistakes are made when typing my Primary Password, resulting in having to re-type it 2 or 3 times. Is there any way I can see what I have typed instead of a row of black dots? Many thanks for a quick response Peter Gordon Smith

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYINGG!! Please tell me how I can stop this behavior so I don't have to manually scroll back down to where I was EVERY TIME I CLICK A LINK FROM THE HISTORY.