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  • Archived

Last update.....

What was changed on the last update.... All the pages I visited prior were compressed to the window size.... Now things seem larger and I now have to use the horizontal… (read more)

What was changed on the last update.... All the pages I visited prior were compressed to the window size.... Now things seem larger and I now have to use the horizontal scroll to see the whole page...

Help, or I will have to revert to the previous version.....

Asked by koyotee 1 year ago

Last reply by Paul 1 year ago

  • Archived

Problem accessing a group on Facebook

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access … (read more)

Firefox will not displace the home page of a Facebook group which I belong to. I can get there through my phone app, so the group seems to be functioning. I can access the group on an old I.E. browser, so it seems to be a browser problem. I can get to my other groups, just not this one. I get a FB message that there is technical trouble when I try to access that group. This has gone on for over 24 hours. My Firefox is up to date.

Asked by kristin8 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Youtube Video is buffering but not playing, even ads

Every website is working, even other browsers are working. Edge. Chrome. And even a forked version of Chrome. Every god damn thing works with YouTube but not Firefox. Why… (read more)

Every website is working, even other browsers are working. Edge. Chrome. And even a forked version of Chrome. Every god damn thing works with YouTube but not Firefox. Why?

I've tried everything. Disabling extensions, themes. I've even uninstalled Firefox. I even run troubleshoot. I even used iobit uninstaller to clear out the registry keys. Still, error is there.

I've even clear the DNS cache. I released the IP. I tried everything i could find. I even tried to roll back to old version. But still. Error is there.

Anything else before i leave the Firefox behind thinking it's a piece of crap?

Regards

Asked by homeusage7 1 year ago

Last reply by MaxLen 1 year ago

  • Archived

Recent Update

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed t… (read more)

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

Asked by waltwrites 1 year ago

Last reply by Paul 1 year ago

  • Archived

Problem with a web page

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page di… (read more)

Have been using Ancestry UK for years using Firefox, today the pages on Ancestry are greyed over and I cannot insert any or adjust any info on my pages. The first page displays fine but as soon as I click on one of the tabs it loads it and it is greyed over which means I cannot do anything on it. However, I tested it with Chrome and it works ok. I have added 2 photos - 1st a search records page using Firefox and unable to enter any details 2nd is same page using Chrome and can enter details Please can you advise what the problem is ?

Asked by minimo 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox bars are too wide.

Hello, I use Firefox with window 10. Recently when I open Firefox, I notice,the a bars the top are occupying 40% of the screen. This leave me much smaller area to see any… (read more)

Hello, I use Firefox with window 10. Recently when I open Firefox, I notice,the a bars the top are occupying 40% of the screen. This leave me much smaller area to see any content on the web. I have tried to reinstall Firefox. I even restore windows 10 to previous day and it did not help. Now I run out of any idea how to solve the problem. Thank you for your help, Xoo.

Asked by Xoo 1 year ago

Last reply by Paul 1 year ago

  • Archived

latest Firefox update ruined my Gmail screen and I can't fix it

Today is 7/29/2022. When I opened my computer this morning it said I had the latest Firefox Update. When I went to my Gmail the display is TOTALLY screwed up. How do I … (read more)

Today is 7/29/2022. When I opened my computer this morning it said I had the latest Firefox Update. When I went to my Gmail the display is TOTALLY screwed up. How do I fix this? I have tried everything.

Asked by CATOBKIN 1 year ago

Last reply by Terry 1 year ago

  • Archived

Print PDF at a specific site crashes Firefox since the last update

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://cust… (read more)

I collected screen shots for doc. I get the message that there is a problem sending the report to Firefox. Website is: https://signin.guardianlife.com/signin https://customeraccess.guardianlife.com/overview

I tried starting with all extensions disabled - same results.

Is the development crew monitoring this? Something changed with this release that's causing this. I wouldn't mind if it didn't work, but crashing the browser is a no-no.

Asked by schmndrke 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

BARS TOOOOOOO BIG!!!!!!!!!

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am look… (read more)

I DO NOT LIKE THE LARGER BARS AT THE TOP. It takes 1/3 of my screen. Give a choice or adjustment to bar sizes. I can't see all that I use to be able to see. Now I am looking for a new internet browser that is more like the one you use to have. I DO NOT LIKE THE NEW VERSION!!!!!!!

Asked by Jennifer Thomas 1 year ago

Last reply by Terry 1 year ago

  • Archived

Access to stubhub.com was working yesterday... not today

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server. Reference #18.104f3617.1659231175.894f2f61 Need Help!!!! Thank You.... Jay… (read more)

Access Denied You don't have permission to access "http://www.stubhub.com/" on this server.

Reference #18.104f3617.1659231175.894f2f61

Need Help!!!!

Thank You.... Jay

Asked by finzfan72 1 year ago

Last reply by cor-el 1 year ago

  • Archived

7/27/22 latest version, everything is zoomed in! How to go back to a normal size?

So Mozilla automatically updated me to the latest version of Firefox browser for my PC (windows 10) and EVERYTHING is zoomed in to the point I can't even read my email. H… (read more)

So Mozilla automatically updated me to the latest version of Firefox browser for my PC (windows 10) and EVERYTHING is zoomed in to the point I can't even read my email. Half of it is off the page because of this ridiculous enlargement of every thing about this browser including the top bars on the browser. How can I fix this or do I have to, once again, install a previous version of Firefox, like I did with the last update? Thank you.

Asked by larrysdinner 1 year ago

Last reply by Paul 1 year ago

  • Archived

July 26 update opening too large

Opening firefox or a new tab is huge. goingto sites kike CNN or Amazon also are too large to use easily. Al,ost like Zoomimg to 400 percent but I am at 100 percent … (read more)

Opening firefox or a new tab is huge. goingto sites kike CNN or Amazon also are too large to use easily. Al,ost like Zoomimg to 400 percent but I am at 100 percent

Asked by 2alexanderdd2 1 year ago

Last reply by Paul 1 year ago

  • Archived

Code greyed out in Firefox developers

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works. Why is part of the code greyed out in Firefox develo… (read more)

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works.

Why is part of the code greyed out in Firefox developers.

Asked by gray_b 1 year ago

Last reply by cor-el 1 year ago