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  • Archived

"Sign in with Google" not working

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes ri… (read more)

I'm trying to sign in to a site that uses "Sign in with Google" but it's not working. I click the button, the page loads, but then the sign in with Google button comes right back. I've cleared cookies and cache and restarted my browser, disabled pop-up blocker, and tried in a private browsing session but its always the same thing

Asked by Tenley H 1 year ago

Last reply by cor-el 1 year ago

  • Archived

My bookmark is now synced correctly

Hi support team, I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmar… (read more)

Hi support team,

I have met this issue twice. Before I retired my old PC, I did click the "sync now". However, when I login in Firefox in my new PC, I found the bookmarks are very very out of date. Because my old PC was formatted, I lost my latest bookmarks in Firefox.

Could you help with this?

Eason BR

Asked by lxfyc314 1 year ago

Last reply by Paul 1 year ago

  • Archived

Restore Bookmarks in Windows11 on new Desktop

On my old Desktop with Windows10, I created and saved my bookmarks as backup *.json file on my backup drive. How do I copy this backup to Firefox on my new Desktop with W… (read more)

On my old Desktop with Windows10, I created and saved my bookmarks as backup *.json file on my backup drive. How do I copy this backup to Firefox on my new Desktop with Windows11? When I installed Firefox on my new Desktop, I don't see any way to access bookmarks (because I haven't copied the *.ison file??)

  • Archived

search box on home page

i have had to reformat my imac and reload firefox how do i use the search box in the centre of my home page and not the one in the tool bar. every time i type in the box … (read more)

i have had to reformat my imac and reload firefox how do i use the search box in the centre of my home page and not the one in the tool bar. every time i type in the box it transfers to the tool bar. my home page search box has no arrow or spy glass at the end of it how do i get it to work again

Asked by angelvs2 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox Asked to be Refreshed--now it won't work and my bookmarks are all gone :(

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it mi… (read more)

Today firefox prompted me to "refresh" itself. After doing so, the icon is now blank and won't open saying it's damaged or incomplete. I restarted my mac to see if it might come back, but I continue to get the same error message that firefox is damaged or incomplete.

I downloaded firefox again, but didn't replace the original one on my computer and while it works. I've lost ALL my bookmarks. I waded through ways to get them back but don't believe I ever made a manual copy of my bookmarks.

Is there any way to restore them? I hadn't used a firefox account before either but just made one today.

Thanks

Struggling with bookmarks

Asked by woj.johnny 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Updated Firefox problems

I updated by mistake to a newer version and lost all of my bookmarks, passwords, and user names. How do I get back? I've tried using the fixes listed to import my bookmar… (read more)

I updated by mistake to a newer version and lost all of my bookmarks, passwords, and user names. How do I get back? I've tried using the fixes listed to import my bookmarks, but I cannot get them to work

Asked by Georgej46 1 year ago

Last reply by jyyeoh2000 1 year ago

  • Archived

Background Startup

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firef… (read more)

Firefox Start Up Automatically After System Boot Up And Using almost 50% of Gpu. Also Starts Automatically When I close All Tabs & Firefox Too. And When I close Firefox From Task manager After Some Time it start automatically & CPU Usage is 50%

Asked by saurabhsubham.singh 1 year ago

Last reply by cor-el 1 year ago

  • Archived

The browser being unusual

When I try to log in to My Go Daddy account I get a message that says: Try disabling ad blockers and other extensions, enabling javascript, or using a different web brows… (read more)

When I try to log in to My Go Daddy account I get a message that says: Try disabling ad blockers and other extensions, enabling javascript, or using a different web browser. This has been going on for months.

Asked by contentchunk 1 year ago

Last reply by cor-el 1 year ago

  • Archived

old bookmarks

I lost my bookmarks when I updated - I have a file on my desktop that is labeled old Firefox data. Nothing I can find explains how to get the old data file back into the … (read more)

I lost my bookmarks when I updated - I have a file on my desktop that is labeled old Firefox data. Nothing I can find explains how to get the old data file back into the new version. Some articles do talk about how to restore lost bookmarks but they all assume I can "see" the old files if I click on the restore tab in bookmarks. That will show me the Old Firefox Data folder, but when I open it none of the file folders appear to contain the HTML data needed.

I am 76 years old and not terribly computer literate. I need rudimentary explanations to solve my problem.

Failing that, can I just go back to my old version that worked?

Thanks,

Asked by Georgej46 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How can I set the bookmarks to show the dialog box that lets me decide what folder.

When I save a bookmark I want to choose what folder to save it in, but Firefox doesn't allow me to. How can I set the bookmarks to show the dialog box that lets me decide… (read more)

When I save a bookmark I want to choose what folder to save it in, but Firefox doesn't allow me to. How can I set the bookmarks to show the dialog box that lets me decide.

Asked by gmutchler 1 year ago

Last reply by Paul 1 year ago

  • Archived

I"m not able to open Shopify App on Firefox anymore

https://hpdrx-com.myshopify.com/admin/settings/apps?oauth_error=third_party_cookies Hi Colleen, I’m not able to log into my Bold App to review recurring customer subscr… (read more)

https://hpdrx-com.myshopify.com/admin/settings/apps?oauth_error=third_party_cookies

Hi Colleen,

I’m not able to log into my Bold App to review recurring customer subscription orders using Shopify.

It says that I can't open it because my browser does not allow third party cookies.

How do I change my settings so that I can view third party cookies on Firefox?

Asked by raquel4 1 year ago

Last reply by yanziqianandqianyanyan 1 year ago

  • Archived

Hang/ VERY long pause

I am running Windows 11 Build 25151 on a Lenovo X1 Carbon Gen 7. With the last several Builds when selecting an option from a pop-up the FireFox window just stops for up … (read more)

I am running Windows 11 Build 25151 on a Lenovo X1 Carbon Gen 7. With the last several Builds when selecting an option from a pop-up the FireFox window just stops for up to several minutes, no error message. In other cases cannot select an option necessary continue. In several cases the continue button at the bottom of the popup is not available. I am running FireFox 102.0.1 (64 bit). In most cases, copy address from FF to Microsoft Edge, edge is able to continue.


Not sure if a FireFox or Windows problem.

Asked by tony_cos 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Attachments in Yahoo mail are from todays FF update, not showing and pages for past few weeks have just been hanging?

Attachments in Yahoo mail are from todays FF update, not showing and pages for past few weeks have just been hanging? Windows 10, the reply from Yahoo, switch browser. Be… (read more)

Attachments in Yahoo mail are from todays FF update, not showing and pages for past few weeks have just been hanging? Windows 10, the reply from Yahoo, switch browser. Been using FF for years and really dont want to learn a new system!

Asked by changeittillitbreaks 1 year ago

Last reply by p18010231 1 year ago

  • Archived

Issue when downloading files with several "." in name

When I download a file with several "." in name on the save box uses one of the words as extension instead of the real file extension. Example: When downloading the fil… (read more)

When I download a file with several "." in name on the save box uses one of the words as extension instead of the real file extension.

Example:

When downloading the file "The.Talk.S12E187.720p.WEB.h264-DiRT.torrent" on the save box appears "The.Talk.S12E187.720p.WEB" with the extension "h264-DiRT" (Pic 1) I have to manualy change the extension type and name (Pic 2)

Tested in other broswers and work correctely.

Can you help ?

Asked by carlos86 1 year ago

Last reply by ling xiao 1 year ago