Firefox Support Forum

when I open a page it transfer to another page that is written:

Dear Firefox user, You are today’s lucky visitor for: July 24, 2022 Please complete this short survey and to say “Thank You” we’ll give you a chance to get an Apple iPhone 11 Pro!"

And I can't open the page that I want, and this sometimes happen and sometimes not, what should I do.

Hello, I just built a new PC and have a fresh install of Firefox.

As seen in the image, the default 'search' that I type into the address bar is trying to go to a webpage (the web/globe icon) I would like it to default to search, (like the magnifying glass icon), rather than having to press the down arrow to get to it.

I had this functionality on the old computer. Curious how to get it back. Thank you.

Why can't I get on viewmyaccount.com?It is for a financial service lpl finance. I was told not to go to viewmyaccountlpl.com.but to stay with viewmyaccount,com only.

Yahoo mail is the only site on my browser that doesn't work. It opens and loads and you can open an email but you can't do anything with it. You can't look at attachments, delete, move, star, or anything. I've reloaded yahoo, created a new password and signed back in, closed Firefox and opened back up, restarted my laptop and opened back up, cleared cache - NOTHING WORKS. It works just fine on Chrome and my phone. I noticed that yahoo mail url is the only one that has a cross site cookie symbol. But when I take it out, it still doesn't work. I am beyond annoyed.

This is in regard to the privacy settings under about:preferences#privacy > 'Allow firefox to send technical & interaction data to Mozilla' where I'm willing to opt into just interaction data, but not willing give my technical data, because of the temporary collection of my IP address. Due to this, I have to opt it out completely & unfortunately couldn't contribute to mozilla's data collection stats. If there's anyway to split those separately, would be better.

Thank you, Prince Cooper

it has been crashing on a regular basis for sometime,(once, twice, three times a week ) no symptom, no indication, never have more than 2 windows going, wtf I'm going to chrome or wherever, if I do not get support

when my downloads are downloading on Firefox they keep crashing despite have a lot of space i'm no nerd switched to Firefox to avoid those creepy ads and cuz i like the name! i don't wanna go back to chrome!

Firefox is constantly hanging and trying to load. I have done several re installs and everything else to correct this problem but it still exists.

Thanks for the help al

Hey, I just installed windows + firefox on a new computer recently. The first time I tried to print a pdf from this computer via firefox (as windows does not allow pdf printing by default) and the print preview pops up with the loading symbol and just... never loads. Ever. I tried to switch to the default system dialogue via about:config and print.prefer_system_dialogue and setting it to true, but when I did that firefox just crashed every time I tried to print. I'd appreciate any help, as everything online in regards to this issue doesn't seem to help me at all.

Hi all, I'm having a lot of problems with Firefox crashing pretty often. Sometimes once or twice a day.

I most often see crashes in the middle of a Webex video conference for work. But Firefox sometimes goes down in other situations that I see no pattern in.

This is Ubuntu 20.04, Firefox 102.0. Unfortunately, it's a complex environment to debug.

First, when firefox goes down, it rarely leaves a crash report behind. So I'm not getting any direct evidence as to what is happening. Second, I run with uBlock active and it is very difficult to function in the browser without long enough for the crash to happen. Third, I typically have several hundred tabs open. I have a lot of memory (64G) in my machine, and the machine doesn't act like it's swapping, so I don't think I'm running out of memory.

Any help getting to the bottom of what's going on is welcome.

Hi Mozilla,

I am using a Banking website to look at Balances and such. All working OK with Login, View, Edit. When I open a specific window I get a Technical error.

Sorry! We're unable to find the page you were looking for due to a technical problem

The window is a secondary page that allows me to view, edit my future payments. It was working until about 3 versions of FireFox. The Bank tells me that the problem is not at their end but at mine and they suggest it seems to be a block of the secondary window. I have tried to adjust HTTP and HTTPS all to no effect. Is their some debug log I can send to help with the issue to get a solution?

Regards, Greg.

I am sorry, I recently said that buttons to open the profile directory were missing.

I was wrong.

But when you look at the screen where it is described and then you see the screen as I see it - with DARK THEME set you can see how/why I could easily miss seeing the button.

I feel there needs to be better ... separation (?) between the text and button. It is a lot easier to see in the light/default theme.

I'm on Firefox 102.0.1. The Facebook tab is updating on the fly as I'm reading, forcing me to 'reel back' several pages if I want to continue where I was. What gives? It's been doing this for about a month.

I recently ran into a problem with firefox and amazon. That was fixed by uninstalling/reinstalling and using links from the 'old firefox data' file. Some things did not come back as expected so I did a system restore. The last restore point was before the problem. That did not bring back the missing items though.

One of the things that changed is the 'shortcuts' The shortcuts I used have mostly gone away and do not re-populate, so far. I liked the convenience of having this list of frequently used shortcuts and half the ones I always used are gone.

The recent activity links seem to be limited to 16 and are huge icons.

Now there was a change to the control bar top of the page. Specifically the download status icon. It used to show the download progress and terminate when the dl is complete. NOW, and I find it annoying, upon completion of the dl, a drop down list of the most recent downloads pops-up. Why? I do not need to see that list every time a dl successfully occurrs. And why is there no way to let it go back to the previous operation?

There is an old adage that software developers don't seem to get: "If it aint broke, don't fix it."

We generally can't access 53.com using Firefox (102.0.1 (64-bit) on MacOS on our M1 Macbook Air, but can on Windows 11. All software versions are current, and we even periodically encountered this on our Mac with past versions of Firefox and MacOS software. Clearing cookies and cache has sometimes helped, but is not working now. There is no error code displayed, the signin in box simply has its three dots continuing to cycle indicating that it is working, but the status bar is not displaying the "transferring data from onlinebanking.53.com" url as it does on Windows, per the attached screenshot. Created the attached screen shot from Windows, but this is where it hangs on the Mac. Also, this happens whether the extensions are enabled or not, and there are far fewer extensions on the Mac browser, primarily Lastpass and Grammarly. BTW, the site works fine on Chrome on both systems, but we obviously want to stick with Firefox.

Any suggestions on how this can be resolved once and for all would be greatly appreciated!

Thanks and regards,

Howard

Dear Firefox,

Thanks for reading this.

I use your superb browser to surf the web. One of the only sites I am having trouble with is Transport for London, www.tfl.gov.uk.

The thing about this site is, that when I go onto it, it simply freezes almost straight away. I use my wired mouse to try to scroll up or scroll down the site, and I cannot. It is just stuck. There are no scroll bars on the right to be able to click on to go up or down.

I am thinking this problem may have something to do with cookies. I say this, because the site is allright before the message comes onto the screen asking you to agree to cookies.

Is this a possiblity, do you think?

Or is there another possibility? For example, I have visited another forum, and told to increase hardware acceleration. Could this be the answer?

Any suggestions would be more than welcome, Yours Marek