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  • Archived

How can I import bookmarks (.html file) into firefox?

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the librar… (read more)

I want to import my bookmarks (.html file), but all of the help I find online references Firefox's "library," and I can't find a library. Info on how to get to the library doesn't match what I see in Firefox.

tia las

Asked by laslaslas14 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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teclado de seguridad de Kaspersky

Uso Kaspersky como Antivirus. Y Firefox como navegador preferente. El teclado de seguridad de Kaspersky dejó de funcionar repentinamente; me pide actualizar la extensió… (read more)

Uso Kaspersky como Antivirus. Y Firefox como navegador preferente. El teclado de seguridad de Kaspersky dejó de funcionar repentinamente; me pide actualizar la extensión de Firefox: lo hago en muchas oportunidades, pero no se repara En Firefox aparece como actualizado, pero el teclado no aparece. En los otros navegadores funciona correctamente. Adjunto imágenes en secuencia de los pasos para la actualización. La penúltima muestra el teclado de seguridad no aparece cuando se entra a un sitio de un banco La última muestra que el teclado si funciona con otro navegador Por favor ayuda,

Gracias

Asked by carlosalbertochahuan 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Firefox browser

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it. For the last couple of days encountering a pr… (read more)

Hi Firefox team Hope you are doing well. Having been using FIREFOX for ages, continue to use it and tell others to use it.

For the last couple of days encountering a problem. I regularly visit www.tribalfootball.com website to read soccer news. Never had any issue. For the last two days, when I go to www.tribalfootball.com, the home page of the site comesup, but then automatically takes me to https://duta.in/tribalfootball-iframe.php after few seconds. Whatever I do to get back to tribalfootball site home page, it again takes me to duta.in website.

Don't know why this is happening and also don't know how to fix it. Uninstalled FIREFOX from my macbook and installed again but the issue still remains. Any help from you would be great. Note that I don't see this issue in Safari browser.

Thanks, Kumara

Asked by kumara121 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

link to open in new tab instead of new window

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click… (read more)

I went to settings and set firefox to open links in a NEW TAB instead of a new window, but it still opens links in a new window. I did a search on google and when I click on the link for the website to see the information it is still opening in a new window. How can I fix this so I don't have a lot of new windows. It's irritating to have to close all those stinking windows just to get back to my original window. I just want the links I click on to open in a new tab.

  • Archived

Recovery key problem

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that poi… (read more)

Hello, I am logged into my account successfully. I have a recovery key but in can't use it because the only option at that point is to create a new one. Also at that point for some reason my password fails! Please can you help? Christopher

Asked by Christopher 1 year ago

Last reply by cor-el 1 year ago

  • Archived

"Shadow" Icon?

Hello, I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I a… (read more)

Hello,

I have two mac laptops, each have Firefox (FF) installed on them. For Laptop A I am logged into my Firefox account so FF can sync with my iPhone. For Laptop B I am not logged into my FF account. Both laptops, however, are logged into my Apple ID account.

When I am working on both machines at the same time I will get a second FF icon in the Docks of both machines. Clicking on Laptop A's secondary's FF icon will result in the webpage that is open on Laptop B appearing in Laptop A's instance FF.

How is this happening? Is the information being passed through my Apple account?

Can I disable this feature?

Thanks so much.

md

Asked by firefox1749 1 year ago

Last reply by cor-el 1 year ago

  • Archived

how to add icons below search box?

On the opening splash page (when a new window has been opened) upper-center is the large firefox icon, then below that is the search dialog box, then below that is a seri… (read more)

On the opening splash page (when a new window has been opened) upper-center is the large firefox icon, then below that is the search dialog box, then below that is a series of icons (for me now, there are 8 of them). How do I add icons to this? I know how to remove, but I can't see a way to add the icons I use constantly.

Asked by lanzcc 1 year ago

Last reply by frogfrog1218 1 year ago

  • Archived

how to stop the "save file as" from automatically saving it as an htm. file when it is a mp3 file

All of the sudden I cannot download mp3 files under the "save audio as" . It automatically tries to save it as a htm file. I have never had this issue before. I have d… (read more)

All of the sudden I cannot download mp3 files under the "save audio as" . It automatically tries to save it as a htm file. I have never had this issue before. I have downloaded many mp3s with no issues. Am I missing something here? It gives me no option to save it as a mp3, only as a htm

Asked by lkeirnan 1 year ago

Last reply by cor-el 1 year ago

  • Archived

log in page for pay pal will not open

The last 2 or 3 days I cannot access my Pal Pal account through the log in screen using firefox. I am not having any other problems with any other websites. If I try to l… (read more)

The last 2 or 3 days I cannot access my Pal Pal account through the log in screen using firefox. I am not having any other problems with any other websites. If I try to log in -- it just gets locked up in the processing screen

Asked by dozerdjo 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Missing addons after update

Hi, Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop. How to bring … (read more)

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

Asked by mfegtu 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

TLS failure USPTO.gov

URGENT - I was logged into USPTO.gov and suddenly could not log in: bad request this combination of host and port requires TLS I have tried FireFox and Google Chrome to… (read more)

URGENT - I was logged into USPTO.gov and suddenly could not log in:

bad request this combination of host and port requires TLS

I have tried FireFox and Google Chrome to https://USPTO.gov with no solution. Thanks, John

Asked by TEXANDCorp 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Keeps logging me out

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom sett… (read more)

Firefox keeps logging me out of all of my accounts whenever my computer restarts. I saw other people have this problem and post the solution, which was to use custom settings for history and only clear cache and cookies. I tried that and the problem has still persisted for weeks. Is there any other fix for this problem?

Asked by nammy.kasaraneni 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox keeps disconnecting my accounts

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! … (read more)

Every time i close and open my computer again, i get on firefox and all my accounts online have been disconnected. My email, youtube, google, tumblr, twitch, everything! I constantly have to log in again and its incredibly annoying! What do i do?

Asked by libellule.guillemette.2001 1 year ago

Last reply by Terry 1 year ago

  • Archived

Focus/raise window when opening a new tab

When opening a new tab externally, e.g. via `firefox --new-tab <url>` or `xdg-open <url>`, Firefox doesn't raise its window. If this behavior is abnormal, no… (read more)

When opening a new tab externally, e.g. via `firefox --new-tab <url>` or `xdg-open <url>`, Firefox doesn't raise its window.

If this behavior is abnormal, note that I'm using KDE on Wayland (Ubuntu 22.04) with "Focus stealing prevention" off. If it's normal behavior, is there a way to change it?

Asked by aeon.descriptor 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Screen artifact at a site viewed in Firefox or IE but not Edge

This problem is a combo of the site and the browser. Here is a page of the site that misbehaves: https://www.yucatan.com.mx/merida/2022/6/13/detienen-en-merida-profugo-d… (read more)

This problem is a combo of the site and the browser. Here is a page of the site that misbehaves: https://www.yucatan.com.mx/merida/2022/6/13/detienen-en-merida-profugo-de-la-justicia-en-estados-unidos-326494.html (and attached) Most pages on the site do not misbehave. The problem is that the body text is all jammed to the right side of the screen. I have tried clearing the Firefox cache, and sometimes that works, I have tried restarting in troubleshooting mode, but that does not change anything. Internet Explorer shows the same problem, but the Edge browser does not display the problem. I suspect the site is doing something funky that results in a problem on some pages for some browsers. That's really hard to troubleshoot!

Asked by Rick Exner 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Autosave issues

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms reg… (read more)

How do I remove old autosave phone number permanently? I can remove it at the form by clicking on it but this only removes it this one time. I have to fill out forms regularly. Firefox auto fills my old phone every time even if I have already entered the correct one. I just need to remove the old phone number from my Firefox completely and permanently so I can replace it with the current one.

Asked by Rolf5000 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago