Firefox Support Forum

I have been using Firefox for 64bit Windows (now Win 11) for years. Occasionally, when I open Firefox a message will appear informing me that a new version is available, and it gives me a choice to download it or not. I normally select not to download it, and instead go to Help/About which then automatically checks my version to determine whether or not it is up to date. Lately, that has not been working properly, or at least not the same as it used to work.

Today the message opened to tell me a new version was available. I closed that message, and went to Help/About which showed my current version, 100.0.1, is "up to date". So I then went to the mozilla website, and found that there is a later version, 101.0, available. As you can see by that the auto check in Help/About seemed to not have worked correctly. So, wanting to be up to date, I attempted to download the new 101.0 version. When I clicked on Download it immediately displayed the message, "Your download was interrupted. But all is not lost. Your system may not meet the requirements for Firefox, but you can try one of these versions."

No matter how many times I tried, it continued to give me that message without allowing me to download the 101.0 version. So I went back to Help/About to try that again. It still said my version 100.0.1 is "up to date". I started over on Moxilla.org, and instead of immediately trying to download I clicked on "See Release Notes". That displayed the release notes for 101.0, and when I clicked on "Windows 64 Bit" in that screen it did download the Firefox installer which I saved to my hard drive.

I then ran that Firefox installer which informed me that Firefox was already installed, and suggested I update it instead which I accepted. The installer supposedly did it's thing, but now when I go to "Help/About Firefox" it shows that I still have version 100.0.1 installed AND it is still "up to date".

So what gives? Is there really a new, 101.0, version? If so how do I update to it?

Respectfully, James Belkiewitz jabelkiewitz@att.net

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Firefox it takes two or three times clicking on the icon before it stays open. Then when I need to open a new tab to go to a website that I have opened a hundred times, sometimes it will not even open the website and other times it will open but not let me sign in. On the sign in page to error this morning said: Bad Request - "Your browser sent a request that this server could not understand. Size of request header field exceeds server limit."

It will often just say it can't start that page, try again.

The "try again" has been going on for awhile, the Bad Request is new. Please help me with this problem! It is beginning to get annoying.

Thanks for your help. [email and phone# removed from public view]

HJ Feagins

My usbank login page doesn't load. Works fine on Chrime. https://onlinebanking.usbank.com/auth/login/?redirect=internet_banking_logon

I clicked on a permission to improve my Cookie protection this morning. I just want to confirm that this is a legitimate Fire Fox protection and not some sort of scam. Andrew

I am fed up with this problem enough that I had to come here to complain and hopefully find out what the issue is. Every time I start Firefox, it will spend five minutes or longer before it starts to load a web page! All I will see is blank white tabs with the hourglass icon until at some point many minutes later it decides to begin loading the pages.

I've tried different connection settings (No Proxy, System Settings, Auto-Detect, etc.) and that doesn't do jack. Neither does flushing my DNS, or trying to go to a site I've never visited.

Just now, as I was sitting here waiting for the effing browser to detect the connection, I even tried unplugging my Ethernet cable and it didn't realize there was no connection available for several minutes! This is extremely annoying.

I'm using Firefox 100.0.1 on Windows 7, but I've been dealing with issue for several releases, I want to say since at least pre-FF95. I have VPNs installed and their service processes run in the background but I don't use them. Also they don't affect the connectivity of anything else.

I have two Gmail Workspace accounts logged in to two different tabs in one FF browser window. Have used this set-up for years. However, ever since updating to FF 100.0.1, when I try to open an email thread in a new window (pops out the message into a separate window), there is a "cannot properly re-direct error" that appears.

Only way to resolve this appears to be clearing the cache for mail.google.com and signing in again to both accounts. However, this solution only appears to work for a day or two before the "redirect error in a new window" occurs again.

This error does not occur in Private Browsing mode, and Google Workspace support has confirmed it is not an issue with Gmail/ Workspace.

Any thoughts on how this can be fixed? I have disable all "enhanced tracking protection"

Thank you for your time and help,

Please explain and advise how to resolve the problem. Thank you! Besides, why there is a mention in red that my account is not active. I have been using Firefox constantly for several years. Any explanation?

I have a user who is using an imac late 2012. When the user installs firefox release version 100. Firefox will open but will not go to any websites. All other web browsers work just fine but for some reason Firefox will not sync and will not open websites.

I have the following:

<html><head>
<meta http-equiv="content-type" content="text/html; charset=windows-1252">
<style type="text/css">
<!--
body {font-family: Verdana, Arial, Helvetica, sans-serif; font-size: 11px; color: #000000; background-color: #eee; width: 200px;}
a:link {color: #000099;}
a:visited {color: #000099;}
a {text-decoration: none; margin-left: 0.5em; display: block;}
div.folder {padding-top: 10px;}
div.folder a {display: none;}
div.folder:hover a {display: block;}
div.title { color: maroon; font-style: italic; font-weight: bold; font-size: 14px; border-bottom: 1px solid #ccc; padding-bottom: 6px; }
div.subtitle { color: navy; font-weight: bold; margin-bottom: 15px; margin-top: 8px; }
div.subtitle a { color: navy; font-weight: bold; text-decoration: none; }
div.subtitle a:hover { color: blue; }
-->
</style>

</head>

<body background="DNASidebar_files/DNA%2520Sidebar%2520for%2520Firefox.html">
<div class="title">Bioinformatics Sidebar</div>
<div class="subtitle">Active as of: <i>2022-05-18</i></div>

<div class="folder">Databases</div>
<a href="www.ncbi.nlm.nih.gov/nuccore">Nucleotide</a>
...
</body></html>

To use this, I just click it in whatever folder it's in and it comes up in Firefox. If I run this on either Linux or Mac, when I click "Nucleotide" it takes me to the URL. If I do this on Windows 11, my URL looks like the following:

file:///C:/Users/xxxxx/Documents/www.ncbi.nlm.nih.gov/nuccore

What do I need to do on Windows to get the real URL to execute?

Thanks, Joe

Hi, I love Firefox and have been using this browser over Chrome for years. However, for quite some time I have had problems with my search engine settings. My default is set on google but it always go back to yahoo search which is not even listed as options. Do I have to purchase something to get whatever it is doing this?

I Keepgetting the message

"Hmm. We’re having trouble finding that site.

We can’t connect to the server at cunard.msgfocus.com.

If that address is correct, here are three other things you can try:

   Try again later.
   Check your network connection.
   If you are connected but behind a firewall, check that Firefox has permission to access the Web."

How can i stop that so that firefox brings up the web page i am trying to get.

firefox "100.0.1" keeps freezing non responsive have to shut it down through task manager, it happens all the time. it happens at random. I have uninstalled and I have used trouble shooter I have refreshed firefox nothing helps.

In the past week or so, Firefox has unexpectedly "frozen" and does not respond. I have not loaded any new programs during this period. The only way I can get Firefox to run is to end all the Firefox processes in Task Manager and restart it. I also noticed that there are usually 9 firefox processes running in Task Manager.

Firefox keeps telling me that I need access to my account on my website http://www.playgroundforthesoulcenter.com. How do I remedy this?

Since this took me awhile to figure out I thought this could help other people.

firefox Did Not Connect: Potential Security Issue

Also you can manually add sites in preferences. Privacy & Security Preferences → View Certificates... → Servers → Add Exception