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Morning,

Morning, I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced o… (read more)

Morning,

I have always used Gmail on my firefox browser, for some reason for the last two weeks it keeps dropping saying it's not connected. i have my account synced over multiple devices and it happens on all of them I am forced to use Edge or chrome to have it work which of course i don't want to do

Asked by mryan101 2 years ago

Last reply by FredMcD 2 years ago

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Firefox -vs- Microsoft Edge

I've always used Firefox as my default web browser. Now that Microsoft Edge got loaded onto my PC I can't access a lot of my bookmarks through Firefox. I get an "access… (read more)

I've always used Firefox as my default web browser. Now that Microsoft Edge got loaded onto my PC I can't access a lot of my bookmarks through Firefox. I get an "access denied" response. I've tried removing MS Edge but it won't let me. Is there a fix for this problem? How do I remove MS Edge? Any assistance is greatly appreciated. Thank You. Dale P. Appleton [email removed from public]

Asked by andappleton 2 years ago

Answered by FredMcD 2 years ago

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Option to use Gmail for mailto: links has suddenly vanished from Settings

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, seve… (read more)

Just now, I tried to use "Email Link..." under the File Menu and got a pop-up asking me to "Choose an application to open the mailto link." I have seen this before, several times, and usually fix it by going to Tools > Settings, under General > Applications, select "mailto" under Content Type, then select Gmail from the drop-down menu.

This time, however, Gmail is not presented as an option, in this pop-up. Clicking "Choose..." just opens up a Windows Explorer file-picker window.

I tried to fix this in Tools > Settings, under General > Applications. There, "mailto" just shows "Use other..." and if I click that, the "Select Helper Application" pop-up window is basically blank, with a message at the bottom saying "No applications were found for this file type."

I refreshed Firefox but it did not solve the problem.

I have tried to attached images but they will not upload.

I am running v100.0.1 (64-bit) on Windows 11

Asked by lindabknight 2 years ago

Answered by Dropa 2 years ago

  • Archived

Searching from address bar does not work

I am using Firefox version 100.0.1 (64-bit) and whenever I try to search in the search bar it will not provide me with any search results. I stays on the same page it was… (read more)

I am using Firefox version 100.0.1 (64-bit) and whenever I try to search in the search bar it will not provide me with any search results. I stays on the same page it was on before I hit enter and the address for that website reappears. If I click on the drop down menu and select a website, it will take me to that website, unless the website is Google.

Asked by anthony.reed.mt 2 years ago

Last reply by cor-el 2 years ago

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<Security Issue> Can Firefox versions be downgraded automatically?

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's ar… (read more)

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's are not mine, and with a quick iplookup it directs to Sverdlovskaya oblast' in Russia. Now I dont think I used a russian vpn but there is a possibility I made an error. But what really strikes me here is the Firefox versions. At both the points 1 and 2, marked in blue. there is a change in version, in fact a downgrade from 100.0 to 96.0. How is this possible? I cant seem to find an explanation. And then it jumps back up to 100.0. I also another timestamp where it downgraded to 96.0, and then came back to 100.0 . I'm really worried about the possibility of a hacker on my computer. If someone can find an answer to this it would mean a lot!

Asked by arjuniscool0204 2 years ago

Last reply by arjuniscool0204 1 year ago

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Lost bookmarks with browser update

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any… (read more)

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

Asked by robert.ryczek 1 year ago

Last reply by FredMcD 1 year ago

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Firefox suddenly breaking a banking site

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bil… (read more)

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bill payment you choose who you want to pay and fill in the amount. This still works. I move to the month, day, year boxes. If I click, say, on the month box I get a dropdown but selecting the month nothing happens. Ditto with day and year. The day box shows 1 and the year shows 202 and nothing changes when using the drop downs. Can't manually fill in the boxes. At first I thought it was my bank but they said there were no reported problems - they would! So tried Brave and Edge. Both worked perfectly. Tried it on my laptop rather than desktop and same problem using Firefox showed up. I hadn't fiddled with any Firefox settings. What to do? Thanks Donald

Asked by donald.wyllie 2 years ago

Last reply by donald.wyllie 2 years ago

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Fire Fox short cut

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it ope… (read more)

Fire Fox no longer appears on the menu bar. I have to go to programs and open it each time I want to use Fire Fox. It will appear on the menu bar as long as I have it open but leaves the bar if I close it.

Asked by HowieE 2 years ago

Last reply by cor-el 1 year ago

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  • Archived

Firefox clear history can remove download info. But right-click on icon shows win10 keeps a list; items there can only be deleted one-by-one.

Maybe this is more a win10 issue. How can it be stopped from remembering all downloads, or how can that list be cleared all at once? Thank you.

Asked by steviewondering 1 year ago

Answered by user104147805413306348376805769878442569366 1 year ago

  • Archived

Opening Browser and Opening/singing in on new tabs

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Fir… (read more)

I have tried to get help regarding the 2 problems that I feel are related. I use Norton as my security system, they say that Firefox is up to day. When I try to start Firefox it takes two or three times clicking on the icon before it stays open. Then when I need to open a new tab to go to a website that I have opened a hundred times, sometimes it will not even open the website and other times it will open but not let me sign in. On the sign in page to error this morning said: Bad Request - "Your browser sent a request that this server could not understand. Size of request header field exceeds server limit."

It will often just say it can't start that page, try again.

The "try again" has been going on for awhile, the Bad Request is new. Please help me with this problem! It is beginning to get annoying.

Thanks for your help. [email and phone# removed from public view]

HJ Feagins

Asked by hjfeagins 1 year ago

Last reply by cor-el 1 year ago

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Firefox isn't loading google fonts on macbook pro and iMac

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7. They have probl… (read more)

Hi. I've been having this problem with my iMac for sometime, but now it's affecting my Macbook Pro, as well. Both machines are 2015, running OS 10.15.7.

They have problems loading webfonts (I get the annoying question marks). I tried creating a new test user, and the issue persisted. Any ideas on what I should do?

Thanks!

Asked by jack108 1 year ago

Last reply by cor-el 1 year ago

  • Solved
  • Archived

Bookmarks in Win10

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This chang… (read more)

I'm using Firefox 100 on Win10 and can't save any bookmarks. They do NOT appear under the App Data Profile, which would not be acceptable even if they were. This change has made it impossible for me to continue using Firefox, unless I want to go back to Win7.

I simply need Bookmarks to work the way they did before!

Thank you for your time.

Asked by Brenda Zaborski 2 years ago

Answered by Brenda Zaborski 1 year ago

  • Solved
  • Archived

Print <ctrl-P>... Preparing Preview hangs

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the sa… (read more)

I'm running v100.0.1 (64-bit) on Win10. I've seen others report this problem but haven't found a fix listed anywhere. <Ctrl-P> or Menu->Print results in the same problem. The print overlay starts up (say Print in top right corner), spinning wheel above Preparing Preview in the center of the overlay... Never ends. I have to Esc to get out of it. Happens on any page. Print dialogue works fine on same pages with Chrome and Edge.

Asked by Bryan 2 years ago

Answered by Bryan 1 year ago

  • Solved
  • Archived

Printing too small.

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome o… (read more)

I can no longer print from firefox. The final print always comes out 1/5 +- size and is unreadable. It doesnt matter what king of a document it is and if I go to chrome or edge it prints fine. This began occurring I believe after the last version.

Asked by lk3w99 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Archived

Viewing Firefox password

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently log… (read more)

I have recently registered with Firefox after having used it for a long time. I now find that the password that I thought I had used is not recognised. I am currently logged in. Is there a way of viewing my password in my account details? I do not want to change the password as I am unsure what I will lose from my history etc

Asked by greg.rippin 1 year ago

Last reply by cor-el 1 year ago