Firefox Support Forum

Hi, my 2008 Mac Pro uses OS X El Capitan, version 10.11.6 and I am on Firefox 78.15.0esr, I cannot install the new upgrade. Can I continue using the older version of Firefox even though the sync will not work anymore?

How on earth do I update my Mozilla Firefox, I cannot play my Apple TV or Amazon Prime, which I am paying for, until I update it! I have tried really hard but am 78 and it's not happening!

Dear Community,

I am trying to download a large file. Am on a course, and the main tutor has given the group a file to download. Have tried downloading this 5 times, but get little luck. The file that I would want to download is 8.5GB, and the furthest I get is about 4GB.

I have 2 questions about this.

1) I seem to have a very 'in and out internet connection. It seems to go down at times for no reason, cutting off the download. Is there anything I could do about this? How could I troubleshoot this, please? 2) Does anybody know of any special tools that I can use to download in a more efficient manner, please? Perhaps an extension for Firefox might be able to do this, perhaps? Kind Regards to Anyone Answering this Query, Marek

I have been getting the "new version available, download now nag for over 2 weeks, and I have the latest version. Still get this issue repeatedly every day. Starting to become an every hour nag to update and install latest version of Firefox. Refuse to use Microsoft Edge or Chrome, and will switch off Firefox too if not rectified.

Firefox on MacOS, today upgraded to the latest version and GUI font is completely unreadable, looks like some kind of arabic font. I deleted, reinstalled older version (which is OK) and automatic upgrade crated unreadable GUI again. SOmehow GUI font in latest release is screwed up. We pages render OK. But I am unable to change any settings as I cannot read anything. this is MacOS 13.6.3 on M1 mac. I have US version of MacOS with standard font setup, nothing special or unique. May be one thing, I have installed US English and also Czech language. But US is default. No other app seems to have issues.

Hi,

I logged into my new laptop and because I forgot my password I used the forgot password option, but now when I login I dont have my previour saved profile and it seems to be a fresh profile.

All my bookmars and saved passwords are missing.

I have always used the same email address for login.

Thanks, Shah

Please advise if it is required to have two copies of Mozilla Firefox installed. I have two copies installed, one installed on 5/11/2023, version 109.0.1, the other installed on 12/29/2023, version 121.0. Thanks in advance for your assistance.

Hello, I bought a new acer laptop that has only installed by default Microsoft edge. Now, It seems that I can't see how to download and install Firefox as my browser by default. It seems that Firefox is not supported by Microsoft edge browser. I need my Firefox browser to my new laptop. I need help please.

Is there a way for me to retrieve my bookmarks? They have followed me through several macbooks, and reinstallations and this is the first time they've gone missing.

I can't download anything anymore. I get the "failed" message. I see in support questons that this has been going on for a long time even though there have been repeated "fixes" reported. I've used Firefox for a long time and really prefer it, but I'm having to change to Chrome to be able to complete my work.

After wipe of drive and reinstallation of Ventura by the Apple Store, and migration from Time Machine, Firefox won't launch. It's there, but it won't open. Click the icon and the icon moves as if it were going to launch, but the app doesn't open. If I were to reinstall Firefox, would it sync with my settings and Bookmarks?

i installed updated version of mozilla and after login i lost all the previous data and i also tried it to recover from my last backup but it's not working please help me with that i need my data back