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  • Archived

Can't reinstall Firefox in MS Surface go 3

I had Firefox in my Microsoft surface go for few years and recently i deleted maintenance section by mistake while cleaning up folders. After that Firefox stop working t… (read more)

I had Firefox in my Microsoft surface go for few years and recently i deleted maintenance section by mistake while cleaning up folders. After that Firefox stop working then I tried 10 times to reinstall Firefox but no luck, it installs but won't run, even went through Microsoft store and reinstalled but still browser did not run. Please let me know what to do now.

Asked by jayfern3824 1 year ago

Last reply by RachelGomez161999 1 year ago

  • Archived

Can't download messages

I have been trying to download emails to Firefox / Thunderbird but for days I keep getting this message: "The account hliss@localnet.com is being processed. Please wait … (read more)

I have been trying to download emails to Firefox / Thunderbird but for days I keep getting this message:

"The account hliss@localnet.com is being processed. Please wait until processing is complete to get messages."

What should I do?

Asked by hbliss1729 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Just having problems

Hello --- I am have difficulty understanding this statement "Mailfence servers are the mail servers for the domain of this email address. Please use an address on anoth… (read more)

Hello --- I am have difficulty understanding this statement "Mailfence servers are the mail servers for the domain of this email address. Please use an address on another domain.

Asked by gmcdowell1 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Recent Update

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed t… (read more)

Can I revert to the previous version of Firefox pre-this update - I find this GUI very difficult to manage. Everything comes up too large - and websites I'm accustomed to operating on are totally reorganized and have become hard to use.

Asked by waltwrites 1 year ago

Last reply by Paul 1 year ago

  • Archived

YOU LOST MY ENTIRE HISTORY WITH YOUR 'UPGRADE'!!!

I closed my browser and a "new version" of Firefox was installed. MY ENTIRE HISTORY WAS ERASED!!! I CANNOT "RESTORE PREVIOUS SESSION".... I AM N O T HAPPY! WH… (read more)

I closed my browser and a "new version" of Firefox was installed. MY ENTIRE HISTORY WAS ERASED!!! I CANNOT "RESTORE PREVIOUS SESSION".... I AM N O T HAPPY! WHY WOULD YOU DO A THING LIKE THIS? GET MY PREVIOUS SESSION BACK AND ALL MY HISTORY! THERE ARE OTHER BROWSERS.... I HAVE USED FIREFOX FOR YEARS AND THIS IS THE FIRST TIME THAT I HAVE BEEN ABSOLUTELY ENRAGED! WHY DON'T YOU ASK US IF WE EVEN WANT AND "UPGRADE"! PLEASE RESPOND!

Asked by DrRitaDrama 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox won't work, no matter what I do.

In short, firefox is just a grey window, with the controls on the top.. It won't load any pages, nor open settings or open anything from the menu at the top.. I have t… (read more)

In short, firefox is just a grey window, with the controls on the top.. It won't load any pages, nor open settings or open anything from the menu at the top..

I have tried everything, deleting and reinstalling, resetting, well, all the help I could find here I tried.. ..Still it wont work..

I run Windows 10 on a HP envy..

Thanks in advance..

DjLinnemann..

Asked by Linnes firefox konto 1 year ago

Last reply by cor-el 1 year ago

  • Archived

downloading images

I used to get images off web pages easily, now I just get an html link, which when I try and copy to powerpoint presentation, just gives me the link address and not the i… (read more)

I used to get images off web pages easily, now I just get an html link, which when I try and copy to powerpoint presentation, just gives me the link address and not the image! Very slow and unusable in the end. please help me to get to jpg or png as before.

Asked by Peter's Recovery Channel 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Why do you strip my FireFiox when you update, we go thru this at least every 4 times I update, and I do not have this time to waste

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me ru… (read more)

WHY do you strip my FireFox every 4 times I update? Sooner or later I will get tired of this circle jerk. Put my FireFox back like I run it, you try and try to have me run a generic Browser, when they do me no good, trying to mine my data is futile, as we show time after time. I like FireFox because I can cut the dead weight and go to work. Please help Robert StrongBow

Asked by Robert Blackhorn StrongBow 1 year ago

Last reply by Terry 1 year ago

  • Archived

Fonts Changed after 103.0.1 upgrade

The default font for a lot of websites has changed and will not accept the settings to change back. Default font is Times New Roman - size 12. Advanced setting "allow w… (read more)

The default font for a lot of websites has changed and will not accept the settings to change back.

Default font is Times New Roman - size 12. Advanced setting "allow websites to override font" is deselected (disallow)

NOTE: when I was stupid enough to trust Mozilla developers and hit "restart to install" instead of actually shutting down and restarting myself, ONE tab in ONE window had been zoomed in. Now it appears that that zoom has been adopted as default, overriding whatever I put in settings.

That. Is. Beyond. Stupid.

The fact that the default font settings don't apply as default is also not the greatest...

Asked by DebraBk 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Update Norification

I am constantly annoyed by the ever present "notification" to update Firefox to the latest version. There is no easy way to get rid of the nagging notice. PLEASE NOTE&nbs… (read more)

I am constantly annoyed by the ever present "notification" to update Firefox to the latest version. There is no easy way to get rid of the nagging notice. PLEASE NOTE ::: I DID DOWNLOAD AND UPDATE MY PC TO THE NEWEST VERSION WHICH DID NOT LIKE AT ALL !!!!

So, I returned to the latest version I had been using and all is well. EXCEPT : I AM CONSTANTLY NAGGED TO UPDATE. WHICH I DID, DID NOT LIKE, AND DO NOT PLAN T DO IT AGAIN.

You need to add an option for user like me who have done what you asked and did not care for the result. IF YOU THINK PEOPLE WILL LEAVE, PERHAPS YOU ARE RIGHT ... IF YOU GIVE THEM THAT CHOICE. I PREFER TO SEE THE CHOICE TO KEEP WHAT i HAVE AND NOT GIVE IN TO THE LATEST WHIM. So, if your product is so good, why not let us decide to stay with the version we are using and not be nagged into a new one we will not like. If your product is as string as you think, you should be able to give the user that choice! D. CHAPMAN ANGERS, FRANCE

Asked by chapmanangers8 1 year ago

Last reply by Paul 1 year ago

  • Archived

Firefox downloading random files instead of the files i need

when i try and download something from some websites, it doesnt actually download what its supposed to but just a file called random numbers without any file extension or… (read more)

when i try and download something from some websites, it doesnt actually download what its supposed to but just a file called random numbers without any file extension or anything, or alternatively a damaged version of what its supposed to download. ive never had this glitch happen before and it doesnt happen to me on other browsers like edge or chrome. does anybody know how to fix it? (i am on windows 11 if that helps with anything)

Asked by bijanpetersen 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Problem: Upgraded to 103.2 I get a blank new page with no book marks or anything from my profile if I click on a link in an email

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click … (read more)

I Just upgraded to 103.2, When I start FF It starts with all my bookmarks pw mgr etc and I can browse to my hearts content . I use Thunderbird mail client If I click on a link for a site with a stored pw in FF password manager now I get a clean new window which has no bookmarks and no saved passwords for anything. How can you help me?

Thank you Richard

  • Archived

I have updated my ad protection but the shield icon has not updated with a white "X". What do I need to do?

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal. … (read more)

Just before protection against ads expired, the icon's "X" went black. Now that I've renewed, it has not changed the "X" on the shield to white indicating renewal.

Asked by mermcph 1 year ago

Last reply by Dropa 1 year ago