Firefox Support Forum

How do I turn off the automatic desktop download? Every time I open a file it downloads it to my desktop without permission. This is beyond irresponsible and dangerous to the end user. I assume you have a team standing by to assist in removing virus' and restoring people's computers.

Basically, a requested relaunch blanked my profile and I can't get it back.

I have a lengthy workaround that will take over an hour to fix from backups, before this incident, but I'd really like to understand what's going on. How can my add-ons, bookmarks, history, logins, etc. be gone? If I did a refresh on purpose, why would my shortcuts remain intact? And, I started by backing up my profile folder to a neutral spot, so why isn't replacing it reversing the changes?

As background: The "about:profiles/Restart With Add-ons disabled" button brings up a small button dialogue to choose "refresh" or default "open." I selected "open" because I didn't want to fix my profile and assumed I would relaunch with only add-ons disabled, so this was a potential point of screw-up. I assume selecting "refresh" would reset application defaults and make a mess exactly like I find myself in now. Shouldn't "Restart with Add-ons disabled/Open" relaunch a temporary and reversible state? Doesn't "refresh" prompt a new default profile?

Considering evidence only, it appears I did something to roast my profile before I backed it up, but that's strange and really out in the weeds, and I'm assuming I wrecked it with my current activity.

The default profile name and path are correct. My shortcut links and labels that I use for a home page are intact but with icons missing, the same appearance as if I deleted the cache; is this detail part of application settings and not profile?

Hello Corel and Everyone else.

I've got my bookmarks back, but not my history, or my tabs, or my Tab Groups (I've got a new Version of the Extension, see https://github.com/drive4ik/simple-tab-groups, but I don't know where to look to find the original data, or how to import it when I do find it.)

On the other hand, I have this now: - WITH Submit buttons! However they are changing to Failed when I try to submit them - one step forward, one step back, SIGH!

Unsubmitted Crash Reports Report ID Date Crashed 3c7bbb84-b285-456b-88b5-1fc0b1b787e9 2022-05-29, 10:09 am 14032f44-aae2-4388-8dfd-83f4c701eb07 2022-05-28, 9:18 pm 92242154-5b5a-4b17-be23-442be0c99615 2022-05-28, 7:32 pm 2c238443-cb69-4db1-b717-30427bc176d4 2022-05-28, 5:04 pm b74c3616-9c79-490a-88b1-8c0fe916c3e1 2022-05-28, 5:01 pm de24ec37-b565-4c78-ae0d-4f828ea18f1f 2022-05-28, 2:23 pm 59b2c88c-3c01-4f79-a0a7-c8e1585f942f 2022-05-28, 2:21 pm 6a5bdb03-ebd9-4425-8a9d-07d9f44a09c3 2022-05-28, 2:20 pm 7dfbd8c7-a913-4b52-afa5-8c6d110dfa01 2022-05-27, 10:21 am 251719e4-cce3-471b-90c6-f61c4f2dd49a 2022-05-27, 10:18 am

I have tried copying files between the old and new profile folders, but when I re-open FF I get this: favicons.sqlite ‎ Tuesday, ‎7 ‎June ‎2022, ‏‎12:48:12 PM 5120 KB favicons.sqlite.corrupt Monday, ‎2 ‎March ‎2020, ‏‎2:25:08 PM 26368 KB and this: places.sqlite Tuesday, ‎7 ‎June ‎2022, ‏‎12:47:58 PM 5120 KB places.sqlite.corrupt Sunday, ‎8 ‎March ‎2020, ‏‎2:36:37 PM 56320 KB

I think this is enough to be going on with, I look forward to hearing more from you. Ciao, Jacq.

My desktop computer had a meltdown requiring a new hard drive and re-installation of Firefox. Upon installation I was asked for an authentication code but I have never put the two step process in place.

I'm then asked for a 10 digit number provided when setting up my account. I set my account up multiple years ago and have an alpha numeric code which does not work.

I can still access my account on my laptop - just cant reinstall on my desktop.

OS - Windows 10 - up to date, downloaded yesterday. Same with Firefox.

Suggestions?

How does one specify which program opens a .zip file after it is downloaded?

Presently, the download functions properly, but when I click on the file, VLC media player opens; have no idea why; how can I specify 7-zip File Manager instead?

Thank you. Appreciate.

Suddenly, as of this morning, downloading is behaving differently-in a bad way.

• The first problem is that downloads are no longer showing their bit rate; I cannot tell how fast or slow a given download is progressing. I have different available servers and need to select the best for the situation.

• The second is that, upon completion of an mp4 download, my media player (VLC) opens the file and starts playing it, which didn't happen before. It's extremely distracting.

I can't find anything in Firefox preferences which might alter these behaviors.

I don't know enough about these particular events to know whether to attribute them to Firefox or to the website that is providing the files.

Hoping for assistance getting things back to where they were, with thanks…

Firefox wasn't working well on a seldom-used laptop, and the update to 100.0.1 didn't go quite right, so I deleted the old version and (using the odious Edge) tried downloading a fresh copy of the software.

But then I get a message from "7-ZIP" that reads "Can not create temp folder archive"

I'm stuck. Advice?

Hi!

I found from internet that updates should be stored in: C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates

But I dont even have that folder but somehow firefox tells me to restart to install updates.

Since internet documentation seems to be outdated on this aspect I decided to ask here.

All of the sudden I cannot download mp3 files under the "save audio as" . It automatically tries to save it as a htm file. I have never had this issue before. I have downloaded many mp3s with no issues. Am I missing something here? It gives me no option to save it as a mp3, only as a htm

Hi,

Firefox updated to 101.0.1 and I miss all addons and my customized toolbar! During update I saw it created an "Old Firefox data" folder on my Desktop.

How to bring back the missing parts?

Thx!

Hello,

I use a 2019 Macbook Pro. While I was out of the country for a few months last winter, I left my computer behind and used my work laptop only. When I returned and performed a few updates to my Macbook, I noticed that each time I want to use Firefox (when restarting my computer), I have to download it and sign in (which also prompts a new sign-in email from Firefox). I never had this issue before on my computer or any prior computer, so I'm wondering if it's a basic fix to where I could use it each time I restart my computer without having to go through the process of downloading and signing in. It doesn't take much time, just an additional minute or so each time I want to sign in, which gets a bit annoying. Please let me know.

Thanks,

Dan

Hello!

I was just wondering if there was a way to disable the pop-up that appears to confirm the cancellation of an ongoing download ?

I tried searching in the about:config page but didn't find any parameter that looked like it could help me on that.

Thanks in advance!

My old 2009 MacBook Pro broke, got fixed, and now the backup won't transfer. So I need a new Firefox.

OS X El Capitan V10.11.6 is the latest this old computer will handle. On the mozilla.org download page, the app on the .dmg that gets downloaded says it wants OS X 10.12 or later.

I'd appreciate your suggestions.

--Gil