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  • Archived

My Passwords are unwanted on another computer

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he … (read more)

A customer shared his Firefox login with me to share his passwords. I logged in with his account, downloaded his passwords and logged out directly afterwards, but now he is reporting that he has ALL my passwords. How can undo this? I never gave him access to my account and I never clicked on sync or something?

Asked by mail1351 2 years ago

Last reply by cor-el 2 years ago

  • Archived

please take off the total ad block up add.

please take off the red add, the pop up total add sign that keeps popping up asking to paid for the add block I am 82 and on a fixed budget. I do not want this service. H… (read more)

please take off the red add, the pop up total add sign that keeps popping up asking to paid for the add block I am 82 and on a fixed budget. I do not want this service. How do I get it off my computer. When I want to print an article from an e mail.I always have to remove it to save an e mail, or when I want to print an article, I read it later, and I see the total ad block on my printed article stuck on the printed page blocking out what I printed. Its very annoying to have to take it off the screen before I print anything. Please help me. George at [removed email from public]

Asked by gnsansom 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Insecure password warning in Firefox

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site a… (read more)

I have had it with Firefox playing cop. I really have. I have a site that I visit frequently but these past two updates have now broken my ability to sign into the site at all, even in private mode. All I get is the shield and human icons with the strike-through and the error message on the user name/password field that says: This Connection Is Not Secure. Logins Entered Here Could Be Compromised. Learn More.

I've hit the escape button, tried private windows, done everything I can including resetting which was my last resort and which I hate doing, there's no more whitelist, no way to bypass anything, this is totally unacceptable that I cannot get past this. Firefox is becoming more useless to me as they try to become more and more in control of what I can and cannot do. If there is no override to this, then I have to find a different browser because it's pretty useless to use one browser for some sites and another for other sites, don't you think? So if someone has a workaround for this problem, can you please tell me what it is?

Asked by nightsmusic 2 years ago

Last reply by joemartinello 1 year ago

  • Archived

Cannot login to Netflix

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey. Issue: One of the latest FF upgrades has killed m… (read more)

Background: I am on the Beta track, currently running 98.0b4 on Mac OSX 11.6.1, until kinks are worked out of Monterey.

Issue: One of the latest FF upgrades has killed my ability to login to Netflix. I get an orange popup field stating "Incorrect password. Please try again or you can reset your password." The password is fine, as I'm able to login using my backup browsers, Safari and Vivaldi. The issue persists when I try to log in using a private window that doesn't allow any add-ons, so I don't see that as the issue.

Firefox is still my preferred and default browser, so I'd like to see this resolved before.

Asked by Focksee 2 years ago

Last reply by cor-el 1 year ago

  • Archived

Export custom responsive device list

Hi, I hope you are well. I have set up 11 custom devices that max the min and max sizes of bootstrap grid system (xs-min-360w, xs-max-575, etc) to aid me with checking … (read more)

Hi,

I hope you are well.

I have set up 11 custom devices that max the min and max sizes of bootstrap grid system (xs-min-360w, xs-max-575, etc) to aid me with checking my website on various screen sizes. Is there anyway to export this list or better still to synch them with my Firefox account so I don't lose these settings?

I am using Firefox Developer Edition (101.0b6 (64-bit)) on Ubuntu 20.04.

Many thanks Kaz

Asked by kazosman 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Can't enrol into Two-Step Authentication

Good day, Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not bein… (read more)

Good day,

Really happy to see that mozilla is tightening up security. But unfortunately, I can't enroll into Two-Step Authentication everytime I enter code it's not being accepted. I tried multiple android apps of those codes and non of them work for me.

Because of that, I lost access to addons.mozilla.com account, because system doesn't let me in without 2step auth enabled.

Any chance I can use yubikey's intead of those auth apps? or anything else I can do?

Asked by Stas 2 years ago

Last reply by nzmusiclover2192 1 year ago

  • Archived

bookmarks bar autohide when?

if there's not already an option to autohide the bookmarks toolbar (like the address bar and tabs when in F11 mode [fullscreen]) can there be? so like, on default the b… (read more)

if there's not already an option to autohide the bookmarks toolbar (like the address bar and tabs when in F11 mode [fullscreen])

can there be?

so like, on default the bookmark toolbar wouldn't show, but when I move my mouse into the specified area it appears (with the same animation as f11 mode)

 thank you,

let me know if i can already do that and if I'm just dumb.

 just to be clear, I want the tabs and url/address bar and tabs to always be there.

Actually might be cool to have options to autohide the tab bar too (separately).

 thanks again,

graham

tldr lol

Asked by bourn3 1 year ago

Last reply by cor-el 1 year ago

  • Archived

How may I can turn off "share image" feature?

Please help me..... After update my firefox its showing a share option on each featured image on amazon product page. How may I can turn this off? Sample link: [https:/… (read more)

Please help me.....

After update my firefox its showing a share option on each featured image on amazon product page. How may I can turn this off?

Sample link: [https://www.amazon.com/dp/B0057ECYS0]

-Advance Thanks

Asked by Romeo Islam Rabby 2 years ago

Last reply by cor-el 2 years ago

  • Archived

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge … (read more)

found a bug with firefox 101.0b5 website https://www.express.co.uk/ it does not display the comments for an article. Works with Microsoft Edge

Asked by Ga Mountain Hiker 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Copying Multi-Account Containers Addon with specific sites per container

I just had a glitch with the latest update to 102b, FF insisted I had an old version and would only let me make a new profile. So I had to set up multi-account containers… (read more)

I just had a glitch with the latest update to 102b, FF insisted I had an old version and would only let me make a new profile. So I had to set up multi-account containers again. I have specific sites opening up in each container, and I'd like to make a copy to make sure that if my profile gets goofed up somehow, I can always easily restore my setup with multiaccount containers just the way I like it.

What do I need to copy, so that with a new profile, all I need to do is copy over some files?

In my profile folder, I see an Extensions folder, as well as an extensions.json and extensions-settings.json.

Are those the only folders/files I'd need to restore multi-account containers on a new profile?

I have thought of using FF Sync, but I keep reading that it is not intended for copying, so much as sharing across different devices, which is not something I'm interested in. Should I just let sync copy my extensions, and then sign back in, in the event I want to restore addons to a new profile?

Asked by prr 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Light/Dark mode issue persists

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it … (read more)

I've been having issues with the themes on the Firefox Browser. Almost all themes forces dark-mode on the browser. Since update 100 it no longer effects websites, but it still affects the browser (menues etc) despite me having the settings locked on light-mode.

Asked by Mumrik 1 year ago

Last reply by Terry 1 year ago

  • Archived

Firefox Can’t Open This Page

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Proble… (read more)

I just installed the latest Version of Firefox 101.0 for Windows 10. Then when I tried to download a pdf file from my yahoo mail I received the following message: "Problem loading page" Firefox Can’t Open This Page To protect your security, dl-mail.ymail.com will not allow Firefox to display the page if another site has embedded it. To see this page, you need to open it in a new window. Learn more… Open Site in New Window Report errors like this to help Mozilla identify and block malicious sites

So, in order to open the page I have to press "Open Site in New Window"

Please advice why happened this issue and how can be fixed.

Asked by eladopoulos 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Firefox won't stay logged in

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able t… (read more)

I have tried everything I know (I think) but Firefox won't allow me to stay logged in. How do I accomplish this??? I have researched online and still have not been able to accomplish this.... Google Chrome is no problem.... I stay logged in to it, but not so with Firefox... Help!!!!

Asked by xnman 2 years ago

Last reply by RGW 1 year ago

  • Archived

GIF animation is reset when a new image is added to the page.

Hello! Short story: I recently discovered that adding a new GIF image to a page resets the animations of existing GIF images on the page with the same src. Expected beh… (read more)

Hello! Short story: I recently discovered that adding a new GIF image to a page resets the animations of existing GIF images on the page with the same src.

Expected behavior: Adding a new GIF image to the page should not reset the animation of existing images with same src.

Actual result: Adding a new GIF image to the page resets the animation of all existing GIF images on the page with same src.

Code with example: https://codesandbox.io/s/heuristic-platform-jsguir Video demo: https://www.youtube.com/watch?v=k-ZMrrqq_KI

Simplified version of the code showing unexpected behavior: https://codesandbox.io/s/elastic-shtern-vwrcx1

Does anyone know why this is happening? Is this a bug?

Browser: Firefox Developer Edition 102.0b4 (64-bit) OS: Windows 11

Asked by 0050 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Video stops buffering and then take more time to load another seconds.

Firefox version: 102.0b7 OS: Win 11 While watching videos(movies/anime) video takes much time to buffer. If video is of 20 minutes then it loads first few minutes then a… (read more)

Firefox version: 102.0b7 OS: Win 11

While watching videos(movies/anime) video takes much time to buffer. If video is of 20 minutes then it loads first few minutes then after watch time reaches that buffered video then it takes more time buffer.

What I am looking is for, how can I force firefox to buffer full video at once or is there any way to increase buffer size.

Asked by Prashant 1 year ago

Last reply by Aurorum.co 1 year ago

  • Archived

rolling over link pops up URL in status bar but no "in new tab" indication

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the … (read more)

MacOS FF dev edition 102 When I roll my mouse over a link, in pops up the URL in the bottom left (i.e. status bar as safari calls it) but there's no indication of if the link will show in the current tab or a new tab. in safari, the end of the URL states "in new tab" if that's the case.

Asked by Steven 1 year ago

Last reply by Chris Ilias 1 year ago

  • Archived

Why does Firefox put www in front of the domain name?

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to ww… (read more)

When I type my website in the bar, firefox puts www in front of it, which causes the warning page: firefox detected a potential security threat and did not continue to www.karinchappell.com. If you visit this site, attackers could try to steal information like your passwords, emails, or credit card details.

If I remove the www by backspacing it, the page loads correctly.

I've checked the website: "SSL is enabled on your site, and an SSL certificate was detected on your site."

When I've asked around the techies I know, I've been told this is an antiquated way of dealing with it. Please advise.

Asked by kchappell 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

my firefox get bigger after update

ok my problem is: before: https://i.ibb.co/gdBssLZ/Image-224.png after: https://i.ibb.co/fSY8RHf/Image-241.png my firefox take up more space, even my addons dont fit the… (read more)

ok my problem is: before: https://i.ibb.co/gdBssLZ/Image-224.png after: https://i.ibb.co/fSY8RHf/Image-241.png

my firefox take up more space, even my addons dont fit the way it was. its very annoying, how can i make it back?

Asked by moderndefender 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago