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I cannot load pages and I've tried all the support guidance

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect… (read more)

I'm running Firefox Dev edition and I cannot get it to load any pages except for Mozilla pages. I have tried all the fixes suggested there and it still refuses to connect. I'm at my wits end. Any hail mary optoins or do I have to reinstall and start again?

Asked by Charlie Evans 1 year ago

Answered by Chris Ilias 1 year ago

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FF Developer on OS Monterrey

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat a… (read more)

When I have FF open, then close all windows but still have FF active, I hit CMD-T or CMD-N to bring up a new tab or window and nothing happens. I repeat, repeat, repeat and still nothing. THEN if I click on the FF icon in my dock, all the tabs and windows appear in a cascade of windows or tabs like bam, bam, bam.....

This happens on two MacBook Pros around 2016 vintage. This is a new behavior this week.

Asked by stinkykong 1 year ago

Last reply by Chris Ilias 1 year ago

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I am not able to install or update any extension in firefox or firefox developer edition

I try to install some extension but there some issue I don't know about it. I try to reinstall firefox developer again this issue not solved and refreshed it and not solv… (read more)

I try to install some extension but there some issue I don't know about it. I try to reinstall firefox developer again this issue not solved and refreshed it and not solved. and finally install normal firefox with new profile and this issue still not solved.

I can only install extension file if I download it directly form download library and convert the file from .xpi to .zip and install it manually in add ons manager.

please let me know how to solve this error.

Asked by Mohammed Alhendi 1 year ago

Last reply by cor-el 1 year ago

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Does firefox keep more than 0 record of historic sessions?

Long story short: windows update sneaked a restart under my nose caused me to lose all my previous session. I'm attempting to recover the previous session. I have backe… (read more)

Long story short: windows update sneaked a restart under my nose caused me to lose all my previous session.

I'm attempting to recover the previous session.

I have backed up the unmodified session profile folder. But this profile folder was modified by the restart process obviously, as windows gave firefox "normal shutdown" command. How do I know that? The next time I opened it up, it's "brand new" without the "restore session" interface.

So my idea is to figure out if firefox keeps a track record of previous sessions EVEN IF THE SHUTDOWN WAS PROPER.

If it does, well I'll have to figure out a way to "trick" firefox to restore it. If it doesn't, well I'll have to manually restore it by sifting through the history.

I repeat, the key here is for me to find out whether or not firefox always keep a record of previous session somewhere.

So my question is, does it? Or does it purge all the previous session clean as long as the shutdown was deemed "correct"?

Asked by cruelintention869 1 year ago

Last reply by cor-el 1 year ago

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I can't access my home router

Hello, I can't access the home router. 192.168.1.1 results in "Secure Connection Failed" and nothing can be done. How can I solve the problem? Please answer me at [email… (read more)

Hello, I can't access the home router. 192.168.1.1 results in "Secure Connection Failed" and nothing can be done. How can I solve the problem?

Please answer me at [email]@yahoo.com

Best regards, Ioana Udrea

Asked by udreaioana23 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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OPEN URL IN MICROSOFT EDGE (CONTEXT MENU)

I am attempting to build a script (extension) that will open any focused page in Firefox with Microsoft Edge from the context menu. The intention is to utilise the existi… (read more)

I am attempting to build a script (extension) that will open any focused page in Firefox with Microsoft Edge from the context menu. The intention is to utilise the existing microsoft-edge URL Protocol in Windows instead of a native client.

QUESTION WILL MOVE TO https://discourse.mozilla.org/

Asked by deanone 1 year ago

Answered by Paul 1 year ago

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After using an HDMI cable to connect to a large TV, my tabs, buttons and icons are so large they no longer fit on my screen

Tell me how to reduce the size of buttons, tabs, and everything else BUT the fonts in my browsers. All of them have been affected. I've exhausted all of the normal "look … (read more)

Tell me how to reduce the size of buttons, tabs, and everything else BUT the fonts in my browsers. All of them have been affected. I've exhausted all of the normal "look in Settings and use your brain" options.

Asked by iSocialTiger 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox Theme keeps reverting back to an old theme I no longer have or remember whenever I sign into any Firefox browser.

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox b… (read more)

Whenever I sign into Firefox, all my themes, add-ons/extensions are added via Firefox Sync. That's fine, but the problem I have is that whenever I sign into any Firefox browser, an old theme I used to have that I no longer have on my account keeps coming back, and I've tried to find solutions to this issue, but none have had this kind of issue. It may be similar to issues those have had, or currently have, but I can't seem to do anything to remedy this issue.

Keep in mind that this is not a Firefox browser issue, it is an account issue.

I'd be deeply grateful to any assistance you may have for me.

Asked by m-fuller 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Any way to force Firefox to prioritize IPv4 without disabling IPv6?

Firefox prioritizes IPv6 (even on a network with internet-accessible fd00:: address, which contradicts my currently set up prefix policies) over IPv4. Now the problem is … (read more)

Firefox prioritizes IPv6 (even on a network with internet-accessible fd00:: address, which contradicts my currently set up prefix policies) over IPv4. Now the problem is that my IPv6 address is a tunnelbroker.net one, and while I still want to be able to access the IPv6 internet, I don't want a tunneled connection to be my default. And I don't want to disable IPv6 completely. Is there a way to force Firefox to prioritize IPv4 over IPv6?

Note: the first time when connecting to a website, the browser connects via IPv4 (like the prefix policies are supposed to work), but then it remembers that the website is accessible via IPv6, saves it into the content-prefs.sqlite file (removing the said file makes the connection fall back to IPv4 first again) and connects via IPv6 again. Is there a way to make Firefox NOT remember that in content-prefs.sqlite and still connect abiding the prefix policies?

Using Firefox Dev Edition 103.0b9 on Windows 11 x64

Asked by evengard 1 year ago

Last reply by cor-el 1 year ago

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Passwords

1. When I create a sign on for a new web site Firefox is no longer saving and auto filling the logon credentials. 2. Now when I load a website logon screen it is not alwa… (read more)

1. When I create a sign on for a new web site Firefox is no longer saving and auto filling the logon credentials. 2. Now when I load a website logon screen it is not always auto filling the stored credentials. Instead of auto filling now I must click on a displayed use rid to get the use rid field filled. I then have to click on the password credential to get the password auto filled.

Asked by John Fritchey 1 year ago

Last reply by John Fritchey 1 year ago

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Scrolling in Facebook

Why does Firefox scrolling bounce across posts in Facebook. As you scroll through posts suddenly Firefox will skip 2-6 posts ahead? It does not do this in Chrome! … (read more)

Why does Firefox scrolling bounce across posts in Facebook. As you scroll through posts suddenly Firefox will skip 2-6 posts ahead? It does not do this in Chrome!

Asked by g.keys 1 year ago

Last reply by Terry 1 year ago

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Code greyed out in Firefox developers

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works. Why is part of the code greyed out in Firefox develo… (read more)

Trying to reinstall a working module that I deleted, but now it only displays the title. And none of the code works.

Why is part of the code greyed out in Firefox developers.

Asked by gray_b 1 year ago

Last reply by cor-el 1 year ago

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Firefox 102.0.1.8221 launch causes Windows 7 64bit to reboot

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored … (read more)

Last few days any Firefox 102.0.1.8221 launch causes my Windows 7 64bit to reboot, usually when I try to mouse click anything in Firefox after it's fired up and restored open tabs, however even if I don't mouse click anything Firefox will force a reboot within a minute or so.

This Firefox Win 7 reboot behaviour only started after the last Firefox update, though I would point out that around update version 100.nn I started getting failed update notifications from within Firefox which necessitated a manual newer version Firefox download and install.

Running Windows 7 in safe mode with networking on allows Firefox to function without crashing, albeit slowly and with no MSE protection available etc.

Only one crash report dated 16/07/2022 with following content: Crash ID: bp-d8383165-9c77-45e4-9929-a3ce12160527

Please note I'm sending this report via Firefox on my iMac coz that still works...

Asked by JabbaLeChat 1 year ago

Last reply by JabbaLeChat 1 year ago

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Enhanced Site Tracking is off but Firefox is deleting sessions between screens

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of function… (read more)

I developed a web app that checks the existing session login for each new page. So, after logging in the first time, the user is shown a dashboard with a list of functions they can access (My Account, etc). When an item is clicked and the application calls the function, it first checks for the existence of login session. If it's not there, then the user is forced back to login screen. However Firefox is deleting the session at some point so when the session is checked for the new function, the user is forced to login again. Chrome, Safari, Edge do not and are fine.

Enhanced tracking is turned off for the site and is shown as an exception. What is happening and how can prevent it?

Asked by breadwild 1 year ago

Answered by breadwild 1 year ago

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Some videos on YouTube will not run !!

Some videos on YouTube wil not run - shows just that circling arrow ! I'm running a fully updated Windows 10 - F5 don't cure the problem Restart PV, router or modem… (read more)

Some videos on YouTube wil not run - shows just that circling arrow !

I'm running a fully updated Windows 10 - F5 don't cure the problem Restart PV, router or modem don't Reset FireFox work but only just after reset - if I try show the same vidoe again - same problem is back ! I have tried running is safe mode - no help ! I've tried to shut down AddBlocker - no help !

It's NOT all videos and not all videos from the same creator !

The problem started 4-5 days ago and is worsening !

What is there to do ?

Asked by keld.soerensens 1 year ago

Last reply by keld.soerensens 1 year ago

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Firefox creates unwanted .desktop files on Linux

Hi This is on Ubuntu. I installed Firefox Developer edition to /opt/firefox and made a .desktop file I put in ~/.local/share/applications and this was working well. I ad… (read more)

Hi

This is on Ubuntu. I installed Firefox Developer edition to /opt/firefox and made a .desktop file I put in ~/.local/share/applications and this was working well. I added it to favourites so it appeared on the dock, and added some customizations.

But at some point Firefox started to create its own .desktop file at launch when it prompts to be default browser and you say yes, called stuff like "userapp-Firefox Developer Edition-N8YCQ1.desktop". These files fill up ~/.local/share/applications and break my existing file by making a second Firefox icon on the dock so I cannot click the first one. Also my own custom file had Desktop Actions so I could right-click the icon to open a new window or new private window, but the generated ones are barebones.

Every time I delete the "userapp" file, a new one is made the next time I open Firefox (which has now forgotten it is default browser) and the issue is back. Is there an option to disable this behaviour?

Thanks for your help

Asked by hughjd 1 year ago

Last reply by Paul 1 year ago

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no sound from web ASDR radio stations since firefox update!

no sound from web ASDR radio stations since firefox update! such as: http://k3fef.com:8901/ http://websdr1.sdrutah.org:8901/index1a.html?tune=1160am http://grimsbysdr.dd… (read more)

no sound from web ASDR radio stations since firefox update!

such as: http://k3fef.com:8901/ http://websdr1.sdrutah.org:8901/index1a.html?tune=1160am http://grimsbysdr.ddns.net:8073/

etc....

This one is ok!

http://na5b.ddns.net:8901/

Asked by bryser1 1 year ago

Last reply by cor-el 1 year ago

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[macos] Picture in picture mode opens in full screen

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video an… (read more)

I started having this issue after a crash with an update to version 103 after restart. And since then when I open firefox in full screen (mac) and open a youtube video and click the picture in picture mode, firefox will just open a open/popup a new picture in picture in full screen mode instead of a smaller picture in picture window. I'm not sure if this is a macos bug or firefox.

bug report: https://bugzilla.mozilla.org/show_bug.cgi?id=1782056

Asked by leeyongyong1 1 year ago

Last reply by LKB 1 year ago

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Bookmark menu visibility loses after opening the links

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks How Google Chrome works Bookmark menu visibili… (read more)

I'm coming from Chrome to Firefox, one feature where getting distracted is open multiple bookmarks using CTRL/CMD + clicks

How Google Chrome works Bookmark menu visibility don't lose

How Firefox works Bookmark menu visibility loses

Is there way I can configure this same as Chrome.

Please see the attachment for demo. PS: I'm using latest versions

Asked by Mi 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago