Firefox Support Forum

Hi there, I was looking through the breach list you all have for my email address and am a bit confused. The companies listed except for a couple are all ones that I do not have accounts on so I don't understand how I ended up on a breach list. Are you able to explain this further and when you reply, would you mind not sending a reply that I cannot reply to if I still have a question (or if the replies are generated with that type of email in the reply field would you mind including an email address that I can reply to so that the individual reading my follow-up question doesn't have to begin from the beginning with my submitting another support request like this but can see what has already been addresses and then hopefully wrap it up? Thanks so much!

I recently updated the browser to 110.0.1 hoping that the bug that was introduced in the previous update was fixed but it has not yet. Please could you advise me what options are available to me?

Fault: thumbwheel scroll not working on Firefox since previous update.

I had considered performing a fresh install but I do not want to lose my stored passwords, bookmarks etc.

Thanks.

How can I fix this? No idea what it is talking about and can load on Safari fine. I could load www.jimmchughphotographs.com fine on Firefox a little while ago. Just noticed the blank screen on my computer tonight. Is it Firefox, my computer, how to fix. Thanks, Jim McHugh [email removed from public forum] but [email removed from public forum] may be best email at moment.

when trying to print property disclosure from listing where says to view document has private and can not get changed to public therefore will not print property disclosure etc

Hi, I receive every week a newsletter, where are listed special offers more info, etc. Firefox always blocks this page and redirect it to 404 page of this website. However, when I copy the same link from the newsletter and load it to Chrome, there is no problem. Here is the example: 'Actual Link: 'https://www.newsletter.reallusion.com/click.html?x=a62e&lc=K7G&mc=b&s=wm4&u=v&z=SOOKj4J& Result in Firefox: https://www.newsletter.reallusion.com/error404.html This is very annoying and makes me to want to switch to Chrome as a default browser unless there is an option in Firefox how to fix it.

Please let me know

animall14

Over the last few months when I load a page here and there, the scroll bar takes a moment to load on the side and freezes my mouse. I have no idea what could be causing this. Its only with Firefox. Other browsers are not effected.

Any ideas?

Thanks

Trying to bookmark a pdf, it's on the same location across my devices, but my devices have different usernames, so I added "%userprofile%" to the filepath so that it opens on any device. The issue is that when I enter this into the Bookmark URL bar, it automatically sticks "25" next to the % characters, which makes the bookmark unusable.

"C:\Users\%userprofile%\Documents\example.pdf" automatically becomes "file:///C:/Users/%25userprofile%25/Documents/example.pdf"

Also, as I just discovered now when I pasted this URL into this post, a second "25" is inserted, becoming: "file:///C:/Users/%2525userprofile%2525/Documents/example.pdf"

Hello,

I just noticed the attached thing show up on my browser today. It seems to be on just about every webpage I click on in the lower right hand corner. I can move it around, and when I click on it it "pulses" but doesn't really seem to do anything else. The "10" will sometimes disappear and the little ball will "jump" when I click on it before settling back into place. The little ball will switch seemingly at random from top to bottom.

The only webpage I haven't seen it on so far is this one...I have tried right clicking and nothing happens. I don't see any way to remove it.

Can you tell me what this is and/or how to get rid of it? Is it possible it's from one of my extensions? I haven't added any new ones in a while and it seems weird that it would show up all of a sudden with no explanation of how to use it or what it is...

Since the latest update to 106.0.2 "check for updates" runs non-stop until I disconnect from my vpn (ExpressVPN for Windows 7). I can reconnect my vpy but after a short while I cannot open other tabs or windows. I get the message "server not found".

What is going on? You have a fix for this?

I have used FF for years but his might make me switch.

Janet Hargis

This will be brief.

Can I rename the .corrupt file to restore my logins and passwords? This seems to have occurred during the last update. I am have heart palpitations. I have no other backups.

I have two .corrupt files created at the same time (see image), but their appear identical. This is odd. Does this even matter.

thanks for your help,

Liz

current email address: [email removed from public]

Had to replace FF with Chrome in order to play DRM content on my W11 laptop. I get message saying you are downloading remedy, but nothing ever changes. Would prefer to continue 15+ year relationship with FF, but seems like youre abandoning capabilities for DRM video content?

There is a pinned tab that shows up on start-up that I cannot get rid of. I have unpinned the tab and exited Firefox but everytime I return it shows up again. I have even removed and reinstalled Firefox.

Help. This is annoying.

Doesn't happen in Chrome, but using Firefox (started recently) when visiting articles on most websites the comments section does not appear. Copy URL and transfer to Chrome or Edge they do appear. Why? What did you change?

Hi,

it seems to me that there are quite a few questions in the forum about the backgound update process. It has bugged me for a long time that my Firefox would every now and then just refuse to open a new page and force me to restart.

Only now did I learn that this changes when de-selecting the (recommended) "automatically install updates" option. The wording used does not make clear that automatically installing updates sometimes renders Firefox inoperable until a restart. I would love to see at least a "learn more" link there? I chose "automatically" but then was cursing every time Firefox refused to open a new page in the middle of my work. Then I failed to connect this to the choice I had made weeks or months back.

install and migration/Update Firefox to the latest release https://support.mozilla.org/en-US/kb/update-firefox-latest-release suggests that on Windows there is a way to have automatic updates without forcing a restart in the middle of the workflow? I assume this is through some little helper process, which perhaps is not popular on MacOS.

But: would it not be possible to at least point to these options from the message that says that Firefox needs to restart so people know they have a choice? Even better would be to have a "not now" button but I realize there might be technical reasons why we cannot have that.