Secure connection failed - SEC_ERROR_LIBRARY_FAILURE

I'm running Firefox 102.4.0 ESR (32 bit) on a Win-7 (32 bit) PC. It works fine. I visit a LOT of websites, it works fine. Until just now. I'm trying to bring up namec… (read more)

I'm running Firefox 102.4.0 ESR (32 bit) on a Win-7 (32 bit) PC.

It works fine. I visit a LOT of websites, it works fine.

Until just now. I'm trying to bring up namecheap.com (a domain registrar) and I'm getting this message:

Secure Connection Failed An error occurred during a connection to www.namecheap.com. security library failure. Error code: SEC_ERROR_LIBRARY_FAILURE

I'm not given any option to alter any FF settings or to otherwise create an exception to "trust" this site to be able to access it.

I've read where changing security.pki.crlite_mode (currently 3) to something else (like 0) and I've tried that, and unless I have to close and restart FF for that to take effect (which I have not done) then that setting doesn't fix the issue.

What exactly is going on here? Why is only THAT SITE giving me problems?

Asked by junk26 2 weeks ago

Last reply by zeroknight 2 weeks ago

Tool bar dissapears

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only hav… (read more)

I don't have a home page button on my browser. How do I add a home page button? Also, when I navigate to a new page my bookmark tool bar at the top disappears. I only have the bookmark tool bar on my home page. I want it to show on every tab I open so I can easily navigate from there rather than having to go back to my home page every time. This problem started when I got a new computer. The browser works fine on my old computer.

Asked by beestung 2 months ago

Last reply by cor-el 2 months ago

all searches result in security alert for resultsVlt.com

Hello, Every time I try to open a new tab, either for searching or for opening up any of my accounts such as facebook, a security alert pops up and the URL is resultvIt.c… (read more)

Hello, Every time I try to open a new tab, either for searching or for opening up any of my accounts such as facebook, a security alert pops up and the URL is resultvIt.com. Please help.

Asked by Trista Haggerty 3 months ago

Last reply by cor-el 3 months ago

Ghost Entries on the Win 11 Taskbar

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar. I have a laptop attached to a dock which is c… (read more)

For about 6 months now, I've been having a strange problem with Firefox leaving behind ghost entries on the Win 11 taskbar.

I have a laptop attached to a dock which is connected to multiple monitors. If I have a FF window open on one of those external monitors and disconnect from the dock, all the tabs that were open in that FF window will become ghost entries on the taskbar. (see attached image).

It doesn't matter if I close FF entirely, these entries remain until I restart the computer. If I click on one of them, it opens up a brand new, blank FF window.

Has anyone else experienced this or have any idea what might be going on? I tried doing some investigating a few weeks back and I remember finding something in the task manager about COM Surrogate that seemed connected, but I didn't get beyond that.

Asked by CWeinhofer 2 weeks ago

Last reply by zeroknight 2 weeks ago

I want to back up all the words I've added to the Firefox Dictionary as its vocabulary is very limited. Where are they?

They just be stored somewhere, right? I looked in the profile files but of course there is nothing for dictionary there. That would be logical! So where is this little… (read more)

They just be stored somewhere, right? I looked in the profile files but of course there is nothing for dictionary there. That would be logical! So where is this little file? I sure don't want to go through adding hundreds of words again for my next install on another machine. And why is the Firefox dictionary so lacking in words? You'd think they'd just copy words over from any existing dictionary. It would be far better than it's present deficient state. All the time I have to add words it doesn't know.

Asked by moz2u 5 months ago

Last reply by cor-el 5 months ago

Billed twice for Pocket Premium

I just changed my billing method for pocket premium and a message stated that my subscription was charged to the new credit card. I was already charged the subscription … (read more)

I just changed my billing method for pocket premium and a message stated that my subscription was charged to the new credit card. I was already charged the subscription on a different card that I wanted removed from my account. Will this be refunded immediately?

Asked by 77strike 2 months ago

Last reply by cor-el 2 months ago

Cannot login to Bank Website from Firefox but Can from MS Edge

My Firefox browser is up to date but I cannot log on to my Bank website. As soon I enter my Logon info I get logged out, however I can access the site using MS EDGE. Th… (read more)

My Firefox browser is up to date but I cannot log on to my Bank website. As soon I enter my Logon info I get logged out, however I can access the site using MS EDGE. This is a recurring problem. The website recognizes Firefox as an valid browser. Occasionally I have been able fix problem by clearing the browser Cookies/History but at present none of that works. Do you have any suggestions? My preferred browser is Firefox so this problem is frustrating.

Asked by gyorhun 2 weeks ago

Last reply by zeroknight 2 weeks ago

Pass PC scan

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help… (read more)

I need to pass a pc scan on my new hp all in one desktop for a new job with Arise.com It allows me to use mozilla firefoc for my pc scan, I continue to fail. please help

Asked by Lauren G 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

problems when loading kml file into a google maps map with new versions of Mozilla, and which were functional in 2015, 2016

Are there changes in your security policies, content restrictions or functionalities that could be affecting the loading of a program that loads the Google Maps map and t… (read more)

Are there changes in your security policies, content restrictions or functionalities that could be affecting the loading of a program that loads the Google Maps map and the Google Earth KML file and that previously worked in your 2015 browser?

Asked by ncrivera90 3 months ago

Last reply by zeroknight 3 months ago

Firefox browser crashes

We have the latest Firefox standard installed on a Windows server. i can access and use the browser normally in one account but not the other. i have submitted the report… (read more)

We have the latest Firefox standard installed on a Windows server. i can access and use the browser normally in one account but not the other. i have submitted the reports and would like to know if there is something I can do. the report id is 5c59acb1-daa7-4eb2-a173-7690394841d3.

Everything is working fine in the troubleshooting mode and I have also deleted and changed profiles but getting the same error.

We also don't have extensions and no plugins too. i did a refresh and this did not solve the issue.

Your help will be welcome.

Asked by Kabengwa Patu 2 months ago

Last reply by zeroknight 2 months ago

trackpad preference

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS. … (read more)

At one time, I was able to swipe left on my trackpad and go back to the previous page on firefox. I can't seem to find where to set that preference. I'm running MacOS.

Asked by wallin.ian 2 weeks ago

Last reply by zeroknight 2 weeks ago