Hellllp!!!! Firefox has deleted all cookies and passwords and reverted to a profile that is five years old

Help!!! After using this profile to sign in here to ask a question yesterday, upon restarting Firefox today it has deleted my entire login history, cookies and all passwo… (read more)

Help!!! After using this profile to sign in here to ask a question yesterday, upon restarting Firefox today it has deleted my entire login history, cookies and all passwords. However, when I go to recover these, the only default profile I can find when I do an "about:profiles" is one that is five years old.

I can literally no longer access any of the sites I use because al of the logins are gone.

Help! How do I get all my data back? My life is over if I cannot access any of my business sites, emails, Paypal, Amazon accounts or anything.

Asked by Lover_of_Goats 2 months ago

Last reply by cor-el 2 months ago

Signed back in to the browser and all my bookmarks, passwords, etc. are gone

I had to sign out of the browser and when i signed back in (like i have many times before) all my bookmarks and passwords were gone. not sure how to contact Firefox IT bu… (read more)

I had to sign out of the browser and when i signed back in (like i have many times before) all my bookmarks and passwords were gone. not sure how to contact Firefox IT but can someone please help me with this?

Thanks

Asked by Luna 2 months ago

Last reply by cor-el 2 months ago

cannot load or login

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT Please tell me what to do. I cannot find any reference… (read more)

While trying to add my existing bookmarks (from previous computer) I get message - SSL_ERROR_INTERNAL_ERROR_ALERT

Please tell me what to do. I cannot find any reference to this message.

I have used Mozilla and Firefox for over 20 years now and thoroughly enjoyed it - but have never had and problems of this nature.

In case you need it my email is xxxxx@lola7.com

Thank you.

(email address removed by moderator; please do not post personal information on a public website; Forum rules and guidelines)

Asked by jderek 2 months ago

Last reply by cor-el 2 months ago

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks.

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive f… (read more)

I wish to re-install my Old Firefox Data to my restored Win 10 computer Firefox browser bookmarks. There was no link given to migrate this info held in our MS OneDrive folder (as listed on the Desktop).

Last year in February MS crashed my Chrome browser. I could not re-install that, but could download and install Firefox. Now the MS auto updates began to trashed our Internet Win 10 system in late December. Everyone is being herded into the train's automobile cars haulers so they can back us into a lake...

Asked by y4p474fr2r 2 months ago

Last reply by cor-el 2 months ago

Log in preference setting

Hi there! Every time i go onto a site like YouTube, Chess.com, ChatGPT etc, it asks for my login each time and i know there is a setting for it to remember me so i do not… (read more)

Hi there! Every time i go onto a site like YouTube, Chess.com, ChatGPT etc, it asks for my login each time and i know there is a setting for it to remember me so i do not have to log into my account every time i use the site but I have looked everywhere and still fail to see it. Where about can i turn this setting on so i do not have to sign into my profile to use the relevant site. Thank you.

Asked by parth.mistry360 2 days ago

Last reply by cor-el 2 days ago

Disable Constant Pop Up add "outlook.live.com" as an application for mailto links

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firef… (read more)

The 'add "outlook.live.com" as an application for mailto links' keeps popping up continuously after I click to X to delete the banner message. How do I disable it? Firefox should have a "don't remind me again" option. I do not want to add mailto links or make any changes. Thank You!

Asked by memig 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Authenticity verification

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open… (read more)

I just updated the Firefox browser and installed it successfully. When I tried to open the browser, I got a msg stating that the security of the page I am trying to open has not been verfied. Really don't understand that since it is the firefox browser and this came from Mozilla. How do I correct that?

Asked by Brian Davenport 3 months ago

Last reply by cor-el 2 months ago

There is no way to adjust volume on Twitter

I recently switched over to Firefox and for some reason there's just no way to adjust the volume on Twitter. It's either muted or full blast and I'd like to know how to b… (read more)

I recently switched over to Firefox and for some reason there's just no way to adjust the volume on Twitter. It's either muted or full blast and I'd like to know how to bring back the little slider. I've tried what people posted on Reddit and neither the extension or the Tampermonkey script did anything. I don't know what else I can do.

Asked by Melody Nosurname 2 months ago

Last reply by zeroknight 2 months ago

website not loading properly

Hi, Mr. or Mrs. The website has blank pages (page cannot be accessed). Utilizing https://xnxubdvpnbrowser.online/ The page is blank even though it looks like it has been … (read more)

Hi, Mr. or Mrs. The website has blank pages (page cannot be accessed). Utilizing https://xnxubdvpnbrowser.online/ The page is blank even though it looks like it has been contacted at the upper left. Is there a reason Brave is unable to load the website correctly?

Asked by sound Info 6 months ago

Last reply by cor-el 5 months ago

Convert pdf to word

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it. … (read more)

I want to convert a pdf file that I mistakenly had to generate when I deleted the original file. I want to convert the pdf sheet back to a Word doc so I can edit it.

Asked by mchasehq1 1 month ago

Last reply by jscher2000 - Support Volunteer 1 month ago

Logging on to online banking

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Ran… (read more)

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Rang Santander and they suggest it is a browser problem. Have tried a number of things but problem persist

Asked by john.mullen2 2 months ago

Last reply by zeroknight 2 months ago

How do I make a new Profile?

How do I make a new Profile on my Mac? I followed these instructions, but couldn't find the Profile manager, https://support.mozilla.org/en-US/kb/profile-manager-create-… (read more)

How do I make a new Profile on my Mac? I followed these instructions, but couldn't find the Profile manager,

https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

Any ideas?

Asked by david.tannenbaum 1 month ago

Last reply by cor-el 1 month ago

Übersetzung englisch zu deutsch

Seit einiger Zeit wird bei Firefox eine Übersetzungssoftware verwendet, die leider (noch) völlig unbrauchbar ist. Möglicherweise KI-gestützt, aber noch nicht fertig. Fol… (read more)

Seit einiger Zeit wird bei Firefox eine Übersetzungssoftware verwendet, die leider (noch) völlig unbrauchbar ist. Möglicherweise KI-gestützt, aber noch nicht fertig. Folgendes Beispiel aus der Webseite von Bitdefender zeigt, was ich meine:


Richtig übersetzt bei Google:

  • Glückwunsch! Sie schützen so viele Geräte, wie mit Ihrem Abonnement möglich.

Gleicher Text bei Firefox übersetzt ohne Sinn und Verstand:

  • Glückwunsch! Sieten so viele Geräte, mit Ihrem mit Abonnement- und Abo-send- und Ab- und Ab- und Ab'

Die gleiche Art der Fehl"übersetzung" hat bei etwas komplizierteren Konfigurationsanweisungen natürlich unangenehme Folgen. Solche Fehler sollten doch eigentlich vor der Umstellung einer früher ja wesentlich besseren Software zu der neuen Variante bemerkt werden.

Mit viele Grüßen Jürgen Frikell

Asked by Jürgen Frikell 2 months ago

Last reply by cor-el 2 months ago

Secure Connection Failed

Secure Connection Failed An error occurred during a connection to sharif.com.bd. The page you are trying to view cannot be shown because the authenticity of the rece… (read more)

Secure Connection Failed

An error occurred during a connection to sharif.com.bd.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Sharif Rafiqul Islam 1 month ago

Last reply by Paul 1 month ago

website shows a Mozilla error

Hello, I'm alinexubrex . Every time a webpage opens in the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla has to be… (read more)

Hello, I'm alinexubrex . Every time a webpage opens in the Mozilla browser, a "not supported" message appears. Upon examining the settings, I found that Mozilla has to be updated. Can someone assist me with updating Mozilla? For example, an error notice shows when I open (https://iesco.org/).

Asked by Alinex Ubrex 1 month ago

Last reply by cor-el 1 month ago

How can i change the Microphone?

I have multiple Microphones on my PC. I don't want to Plug them in and out Everytime, and some can't be unpluggt. Also i want the freedom to choose easily. I would love t… (read more)

I have multiple Microphones on my PC. I don't want to Plug them in and out Everytime, and some can't be unpluggt. Also i want the freedom to choose easily. I would love to change it in the "Permission for web.whatsapp.com" Menue thats drops down when i klick on it in the Adressbar. See picture attached.

Asked by b.schmitt38 1 month ago

Last reply by cor-el 1 month ago

I set Firefox to default browser but Edge launches when clicking a link

I recently got a new computer (HP Dragonfly) and set Firefox as my default browser but when I click on a link from Outlook it opens in Edge. I'm using Windows11. I hav… (read more)

I recently got a new computer (HP Dragonfly) and set Firefox as my default browser but when I click on a link from Outlook it opens in Edge. I'm using Windows11. I have: 1) Confirmed in Firefox settings that Firefox is the default 2) Confirmed in Edge settings that Edge is not the default browser 3) Confirmed in Windows default settings that Firefox is the default browser 4) Ensured in Outlook-Options-Advanced that "Open Hyperlinks in from Outlook" is set to "Default Browser" 5) Uninstalled and reinstalled Firefox. Also restarted my computer several times And yet, clicking on links from Outlook continues to open Edge. Please help I really don't like Edge!

Asked by biz26 2 months ago

Last reply by cor-el 2 months ago

Scrolling/flickering issue

Hi! I'm having an issue where everything on the browser flickers whenever i'm scrolling.., i've tried to search for some help on the issue but im stuck.., can someone p… (read more)

Hi!

I'm having an issue where everything on the browser flickers whenever i'm scrolling.., i've tried to search for some help on the issue but im stuck.., can someone please help with this.

Asked by haka0043 2 months ago

Last reply by cor-el 2 months ago