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Sync Issue

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer.… (read more)

For some reason my Firefox on my Mac and Windows computer won't sync even though I am using the same account. I would like my Mac to look the same as my Windows computer. I have tried logging in and logging out on both, all the basic fixes but nothing has helped.

Thanks.

- Alyssa

Asked by Alyssa Edwards 5 months ago

Last reply by jonzn4SUSE 5 months ago

Sent emails, not found, attached to a thread

When I have sent an email, it is not seen in 'all mails' nor 'sent emails', it is attached to a thread, when I open the thread, I have to go through many 'header' emails … (read more)

When I have sent an email, it is not seen in 'all mails' nor 'sent emails', it is attached to a thread, when I open the thread, I have to go through many 'header' emails to find it at the bottom. Why is my last email NOT in 'sent', not in 'all mail' - or if it is on the thread, not seen at the TOP, displayed, ready to reply. Sending me nuts. Please advise how I can customize - to see the emails sent and received in REAL time. Currently my sent mail has so few in the folder. How can I stop this. I want All Mail and Sent mail, at the time I sent them. Not buried, Not as threads. I have tried removing threads, and it think it wants to delete them, I don't want that.

Asked by jennycourses 5 months ago

Last reply by Terry 5 months ago

Having issues with this solution: media.hardwaremediakeys.enabled = false

So I have 2 screens. I put Youtube tutorials in my rightmost screen and have unreal engine open in my leftmost screen. I use my keyboard keys to pause the videos so I can… (read more)

So I have 2 screens. I put Youtube tutorials in my rightmost screen and have unreal engine open in my leftmost screen. I use my keyboard keys to pause the videos so I can type stuff or make changes as I follow along tutorials. Each and every time I hit pause/play this popup appears in the top-left of my leftmost screen showing a picture of the video that I have open (why this redundancy....I have it full screen already on screen), it shows a huge title of the vid (again with the redundancy I don't need another title of a vid that I am watching to keep appearing), it shows a rewind/play/fast forward which is really really poorly thought out.........we have those keys on our keyboard this just is more stuff blocking our view. All of these things block out the top left stuff in my window (file/edit/asset/window/tools/help)...its so large it blocks out all tabs open in this window...its so large it even blocks out part of my viewport and other areas in that vicinity. Now all of these things it blocks out are important and I need to use them. When I pause vid I am immediately needing to use things in this space. This pop up however just sits there...you can't click it or do anything to get rid of it...it provides NO useful info...it forces you to keep stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...stopping...waiting...Yes this is exactly how it feels when using it.

Then you turn it off using the solution: media.hardwaremediakeys.enabled = false and your buttons also stop working. So now you cannot pause/play without mousing off screen to YouTube and manually restarting.

So my first and most important question is how to HIDE not disable the use of the buttons associated with this.

My second question that I really want to put in all caps with expletives and maybe copy and paste the question like 5000000 times so that the amount of frustration this causes on a constant basis with every workflow that I need to use vids as part of it...is WHYYYYY?!?!?!

Ait now that last bit was for flair but I'm not even really joking with that one.

Asked by Jacob L. 5 months ago

Last reply by zeroknight 5 months ago

Microphone not working in Firefox

Hi all, I can not get Firefox to use my Microphone, Works in other apps directly on Windows Works in other browsers, Edge Works in Windows I have Refresh… (read more)

Hi all, I can not get Firefox to use my Microphone,

  • Works in other apps directly on Windows
  • Works in other browsers, Edge
  • Works in Windows

I have

https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2023-11-11-23-20-54-d5c3a4.png

Asked by Morrosis 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Crashing constatly when in GMAIL or other logged in sites.

On mac I have been getting constant firefox crashes when in gmail after a minute or on other work sites. I have tried it in toubleshoot mode as well and it worked fine a … (read more)

On mac I have been getting constant firefox crashes when in gmail after a minute or on other work sites. I have tried it in toubleshoot mode as well and it worked fine a little longer but still crashed. Crash IDs in attached image.

Asked by Mikey 5 months ago

Last reply by cor-el 5 months ago

Blocking Youtube Ads

Dear Friends, Trust all is well... PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished. Many of the extension are not … (read more)

Dear Friends,

Trust all is well...

PLEEZE put an end to this mystery. Can you BLOCK YOUTUBE ADS or not? If so, how is that accomplished.

Many of the extension are not safe even dangerous to use.

Thank You!

Best, Ralph

Asked by felix85 5 months ago

Last reply by cor-el 5 months ago

tab crashes

open tabs crash every few minutes. Very frustrating. This behavior just recently started. I restarted Firefox: no change. I put it in troubleshoot mode: no change. Any su… (read more)

open tabs crash every few minutes. Very frustrating. This behavior just recently started. I restarted Firefox: no change. I put it in troubleshoot mode: no change. Any suggestions?

Asked by Raymond Frey 5 months ago

Last reply by zeroknight 5 months ago

Stop suggestions on email, city, and other entry lines

How do I get Firefox to stop suggesting my email address, city, state or other information on lines for logins or applications? I have turned off all the autofill select… (read more)

How do I get Firefox to stop suggesting my email address, city, state or other information on lines for logins or applications? I have turned off all the autofill selections in security and privacy and it still offers suggestions. I don't want any suggestions AT ALL.

Asked by kcrandell 5 months ago

Last reply by cor-el 5 months ago

Microsoft 365 online will not load pages correctly

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was res… (read more)

Office online will not load correctly. I've attached an example of how Excel loads. This is happening with Word as well. Cache was already cleared and the browser was reset as well.

Asked by storres1 5 months ago

Last reply by zeroknight 5 months ago

Facebook

Your code writers need to write code to handle Facebook. When scrolling through FB the feed constantly jumps ahead 5 or more posts... It's not a FB issue, its a Mozilla… (read more)

Your code writers need to write code to handle Facebook. When scrolling through FB the feed constantly jumps ahead 5 or more posts... It's not a FB issue, its a Mozilla issue, in as much it doesn't occur with Google Chrome, or Microsoft Edge... I could use them for FB but then I won't have my Firefox addon's..... Maybe collaborate with their code writers and ask how they addressed this issue...

Asked by koyotee 5 months ago

Last reply by zeroknight 5 months ago

I can't sign into my online bank account from Firefox; and I can't watch YouTube.

I can't access my online account from Firefox. I get the following message: Our online banking system is currently unavailable. Please try again later. We're sorry for t… (read more)

I can't access my online account from Firefox. I get the following message:

Our online banking system is currently unavailable. Please try again later. We're sorry for the inconvenience.

I can't watch YouTube videos because it says I'm using ad blockers (I disabled the ad blockers in Firefox that I didn't know had been activated, but it still won't let me watch anything but my channel.)

I can access my online account from Safari with no problems or messages.

Thank you for your help.

Asked by Beki 5 months ago

Last reply by Terry 5 months ago

Firefox pages do not load properly

Hello, I have reinstalled fresh firefox for like the 5th time now. It continues to not load web site pages completely. One other example, I log in to yahoo mail the pa… (read more)

Hello,

I have reinstalled fresh firefox for like the 5th time now. It continues to not load web site pages completely. One other example, I log in to yahoo mail the page loads. I then click on the mail icon to go to the mail and NOTHING happens.

This is getting old. It only happens with firefox and not MS Edge.

Asked by moochka 5 months ago

Last reply by zeroknight 5 months ago

I screwed up my profile and now websites won't load

Hello, I did something stupid. I was trying to set up the dark/light theme via cli, and I asked openai about it. It suggested this command: echo 'user_pref("lightweight… (read more)

Hello, I did something stupid. I was trying to set up the dark/light theme via cli, and I asked openai about it.

It suggested this command:

echo 'user_pref("lightweightThemes.selectedThemeID", "firefox-compact-light@mozilla.org");' | jq -s '.[0]' > ~/.mozilla/firefox/*.default-release/prefs.js

Which resulted in the following error:

jq: parse error: Invalid numeric literal at line 1, column 11

When I opened mozilla, my profile was reset, and websites won't load (except this one!). They just hang there loading forever. My internet is fine, chromium works perfectly.

So how do I fix this and is there a way I can recover my profile? (Yes I know I should've made backups)

Asked by beethovenopus111 5 months ago

Last reply by cor-el 5 months ago

Firefox Relay

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it? … (read more)

I removed the Firefox Relay, however whenever I want to open my email its still there and I have to keep entering my email address manually, How do \i get rid of it?

Asked by claudehebert75 5 months ago

Last reply by Terry 5 months ago

Why doesn't https://www.godaddy.com/help/contact-us show all content in Firefox as it does in Edge?

As run into before, i have constant frustration that was motivating me to switch browsers from FireFox where when i open a webpage in FF i am not seeing full content. I u… (read more)

As run into before, i have constant frustration that was motivating me to switch browsers from FireFox where when i open a webpage in FF i am not seeing full content. I use an extension to then open that page in Edge, and i then do see full content.

The most recent example of this is https://www.godaddy.com/help/contact-us where in FireFox the "chat" link did not appear, but in Edge it did. Similar experiences occur when attempting to log into my account at whitepages.com where in logging in FireFox errors out or returns me repeatedly to the login page, yet Edge completes the process without issue. The Whitepages issue has been ongoing for over 6 months.

Thoughts?

Thank you!

Asked by bem18 5 months ago

Last reply by zeroknight 5 months ago

Importing Firefox Bookmarks to new Windows PC

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen.… (read more)

Firefox bookmarks exported from old Windows PC to html file. File transferred to new Windows PC and imported into Firefox. 'Bookmarks Imported Successfully' message seen. However no bookmarks visible in Firefox bookmark menu. Suggestions please?

Asked by chrisdturner787 5 months ago

Last reply by cor-el 5 months ago

exporting logins/p-words

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format)… (read more)

When I followed instructions, it sent the login file to the flash drive I designated but in an Excel format & I don't know how to print it in a readable (.doc format). Any help is greatly appreciated. bucretired@yahoo.com

Asked by vintageseabee 5 months ago

Last reply by cor-el 5 months ago

Firefox browser problem text selection mouse drag box partially blocks page

Firefox browser problem. When dragging the mouse over text on a webpage to select text I want to copy, some of the selected text and an area of webpage adjacent to the te… (read more)

Firefox browser problem. When dragging the mouse over text on a webpage to select text I want to copy, some of the selected text and an area of webpage adjacent to the text I'm trying to select is blocked by a box that automatically appears. Sometimes it whites-out a box-shape but usually it's blacks-out. This blocks that part of the page and some of the text I'm trying to select while I'm dragging my mouse and I can't see the mouse while I'm trying to select text within that box. What did I do to cause this and can I change something to make it stop? This is only when using Firefox and I didn't have this issue until October 2023.

Asked by F S 5 months ago

Last reply by zeroknight 5 months ago