Firefox Support Forum

Hello there to all.. I have been experiencing occasional crashes on the tab when left idle for a while!! I am using Ubuntu linux 22.04 when this occurs..! In Windows 11 or even Windows 10 x64 pro this does not occur to my knowledge at all.. So I am wondering why this is happening only on ubuntu linux 22.04 and not anywhere else??.. Anyways, Thanks for listening and have a great day ahead also..

Hello! I want to work with burp suit application but for work with it the foxy proxy need. when I turned on the foxy proxy it always gives me different kind of error messages such ass "The proxy server is refusing connections". I tried everything I could but to no avail.

Hello! I've been using Firefox as my daily driver web browser for at least a year, first on Windows and now more recently on Linux (specs below). The PC itself is the same, the only thing to change was the OS. Ever since moving to Linux, I've had this problem with crashing. I have two monitors and I will usually snap the browser to half of one screen while I do other things on the rest of my display space. However, most of the time when I try to drag the browser window off of its half of the screen, all of my Firefox windows crash, with an error message about not being able to send a crash report (see attached image). This has been happening with multiple browser versions, both the official repository release as well as the Flatpak. No other application has behaved like this.

System details: OS: Manjaro Linux x86_64 Kernel: 5.17.1-3-MANJARO x86_64 DE: Plasma 5.24.4 WM: KWin CPU: AMD Ryzen 5 1600X Memory: 15982.8 MiB GPU: AMD Radeon RX 6600 XT (amdgpu driver in use)

From what I understand firefox now supports subtitles in picture in picture mode but when I use it for youtube it doesn't work. I have enabled the captions in the advanced settings and I have tried it with all my addons disabled.

Firefox 100.0 Ubuntu 22.04 Mozilla VPN 2.8.0

As the title says, Multi-Account containers doesn't detect the VPN, which means that it's not setting the VPN for specific containers.

I suspect this is actually a problem with the "Allow extension to exchange messages with programs other than Firefox" permission. Could be a VPN issue, but gut feeling that it's a Firefox issue, TBH

Anyone else seeing this?

Mozilla Firefox for linux Mint 99.0.1 (64 bit) - mint-001

Using Outlook web, when viewing pdf documents, it displays strange symbols (incorrect font sets are probably used).

I point out that using Chrome the problem does not arise.

I also installed the microsoft fonts thinking it might solve the problem I attach illustrative image.

Best Regards. Salvatore

I don't want the tabs + search bar to show when the mouse reaches the top of the screen while in full-screen mode, I have tried "userChrome.css" solution provided in this link "https://support.mozilla.org/en-US/questions/1092572", but it didn't work for me, I would appreciate any help, thank you.

Canonical transformed Ubuntu installation process from apt to snap. Unfortunately my FF 100 now is not able to load libetpksc11 module with message: module cannot be loaded.

I updated the operative system on my laptop but, when I opened Firefox and signed into my profile, it didn't import my old bookmarks, only the browsing history. Passwords and other data are all there, only the bookmarks are gone.

Is there a way to get them back?

Thanks in advance!

Since I've upgraded to Ubuntu 22.04 "Firefox" randomly started closing it's self without any crash report what so ever.

I've read some article on Ubuntu forums but I couldn't find any helpful information (Or they didn't work for me)

Please anyone help! I've been using Firefox all the time and has never crashed until the upgrade to Ubuntu 22.04

Any help is highly appreciated!

Hello, I was trying to fix this issue on my browser but I was not able to do it. The OS is Ubuntu 20.04.3 LTS 64-bit. Currently, I'm using Firefox version 99.0a1 but I had the same issue on version 97. Also, I have this issue on only one of my PCs. As I said in the subject: - The browser freezes the whole PC and I have to force reboot it. (I already disabled the hardware acceleration) - the recent download item open button does not trigger the opening of the folder. - If I try to download a file, the browser ask me where to save it. But if I try to download another one the browser shows me the directory with path /run/usr/1000/... I tried to delete places.sqlite but I received the same result. ... I'm attaching two screenshots also. Thanks a lot!

Hello, I am using Firefox 100 on Arch Linux (5.17.6-arch1-1) with GNOME 42.1, and after recent updates i doesn't play any videos, it is buffering them, plays a frame and pauses.

1. I reinstalled firefox. 2. I cleaned cache && cookies. 3. I removed extensions.

Still need a help! :)

Firefox only uses custom minimize/maximize buttons when I select show toolbar. When not selected, it seems to use the windows 10 window decoration. I am using arch linux with kde plasma and firefox 100. Is there any way for firefox to use the system wide minimize/maximize buttons

In the past few days Firefox has stopped showing html pages on my other partitions. Has Firefox changed the way they are doing things or is this a new bug?

The screenshot below shows a web page I regularly use that I keep snippets and brief programming notes. It and all links on all partitions except the root drive are no-longer accessible.

I have used Firefox for over 10 years and never had this happen.

Any ideas what may have happened?

Hi,

I hope you are well.

I have set up 11 custom devices that max the min and max sizes of bootstrap grid system (xs-min-360w, xs-max-575, etc) to aid me with checking my website on various screen sizes. Is there anyway to export this list or better still to synch them with my Firefox account so I don't lose these settings?

I am using Firefox Developer Edition (101.0b6 (64-bit)) on Ubuntu 20.04.

Many thanks Kaz

Hello dear firefox developpers.

Recently i realized firefox is not saving cache where it used to. that happens some versions ago to now.

By a sudden necessity, i need to access images stored in cache by facebook.

however, firefox has moved its cache, and have no idea where it stores it now.

the second point, is, if there is any way of "surf" cache, im not sure but i wonder, the cache is not what used to be, a collection of files related to what you surfed in the web, videos, htmls, pictures, etc.

I seems the cache now works in a different way, making solid archives composed of many images-videos..., instead of separate files for every image-video.

So, in a brief, 2 things:

- where is cache now - how can i access files in it, (images videos ..)

PD:im using ubuntu 20.04 PD2:have a nice day, and thanks. PD3: trolls will be attended in office hours

I am having trouble getting individual autofill entries in Firefox on Linux Mint deleted. There are a few I have in some lists for a couple different websites that have some spelling mistakes. I have a few hundred of them that are regularly used and I really do not want to clear them all and start over.

Highlighting them and hitting the delete key is not working, and using shift-delete (that works of Mac) is also not working. I have been searching and cannot seem to find an answer to why this is not working for my with Linux. Can anyone provide a solution or point me in the right direction?

Hi, I'd like to disable that annoying animation when going to fullscreen (by hitting F11). Supposedly, setting the following should work:

Go to about:config

Set: full-screen-api.transition-duration.enter 0 0 full-screen-api.transition-duration.leave 0 0 full-screen-api.transition.timeout 0 full-screen-api.warning.delay 0 full-screen-api.warning.timeout 0

Restart

However, this does not have any effect in Firefox 94.0 on Ubuntu. Is this a bug/regression? Or is there some other way to disable the animation?