Firefox Support Forum

I'm having problems with message board posts, and they said the problem was browser related rather than on their end. And I don't really have the vocabulary to look up a solution, so I'm asking here.

When I'm writing a post in a text box-- and I don't know if it's supposed to be called a text box, but it's shorter than "that box at the bottom of the thread where you type your post and then hit enter"-- if I go to a different page, when I come back, the text box is (inconsistently) blank. Everything I was writing is gone.

This was not the case up until a few days ago. If I needed to, say, post links to a bunch of threads, I could go to each thread in turn, copy the URL, and then back-arrow to the page with the post-in-progress and everything would be there waiting for me. I could be fifteen pages out from where I started, but as long as I used the back-arrow, it would be fine.

Like I said, I made a bug report on the message board itself and they told me "That's not a function of site, it's a function of your browser. If it's changed, it's because your browser has updated (or an extension is interfering)". I also talked to a friend to try to narrow down the problem and he came up with "it's probably a cache issue".

So where do I go from here to try to fix things?

I'm at my wits' end. There are a few websites that just don't open for some reason. Either they don't load at all and I get a blank page or there's a problem with the way they load. I've done some troubleshooting. Figured it might be an add-on, safe mode didn't fix it. Tried a 'refresh'. Didn't fix it. Figured it might be corrupt cache after the first visit, but deleting cache didn't fix it.

Finally tried reinstalling Firefox and it did... but not for long. After the reinstall, the websites were accessible again no problem. But then the next time I closed Firefox and restarted it or shut down my computer, the problem was back. This is 100% consistent. No exceptions. Always reproduces the issue.

To give examples of websites that for some reason stop working: A couple of websites for a game I play (trackmania.exchange and trackmania.io) My work Outlook inbox and more generally the whole Office 365 suite online. The Twitter feed. For some reason the UI loads but the feed just says "Something went wrong. Try reloading". I'm sure there are others I haven't found yet, but for some reason I have no problem accessing YouTube, Google, Facebook, Instagram, etc.

I have no clue how to troubleshoot this any further. Something goes wrong after closing Firefox after reinstalling it. I can't keep reinstalling it every time I turn my computer on. I also don't want to have to use hibernate constantly to keep the first instance open.

Any ideas?

Thanks!

Is there something to Windows 10 and its DOWNLOADS folder that could cause memory issues? Firefox will only let me download so much to the downloads folder before it freezes up while trying to start a download. I then have to force shut down Firefox and move all the downloads to a folder to be able to start downloading again. Would it help if i picked a different folder to download stuff to? Why does this happen?

After the latest update, trying to log into some sites, eg, https://web.emporiaenergy.com/#/login, the password field drops characters, takes 2 or 3 keystrokes to get a char to enter. Autofill fails miserably. What changed? This is unusable. BTW, tried with Chrome, no problem at all.

Since the last update, my mouse is sticking for a second, from time to time. Whatever you did in that last update, I'm unable to use firefox. I have had to switch to google chrome until you fix whatever it is you broke.

Searching for Tickers you keep on getting the sandclock (it stalls) and loading charts crashes the site. Has been like this for ages. Please accept the challenge to make it work equally in Firefox as it does in Edge/Chrome.

The following webpage does not load as of installation of Firefox 112. It does load, however, when using other browsers, e.g. MS Edge: https://erichkilchherr.smugmug.com/ I checked all Settings of Firefox, but don't find the issue. Btw, I have an account on this page Erich

I have been using a financial site (Credit Union) for years. A few days ago I started seeing what appears to be code in the menu bars instead of text or icons. The site claims it is fine and the issue is either Windows or a browser problem. Windows 11 is up to date and Firefox claims to be also. If I use Edge (NOT my default browser) the site works fine. Attached are screenshots from each browser and a shot of the browser console after logging into the site. Whazzup?

Michael

Someone asked this question here: https://support.mozilla.org/en-US/questions/1273320

...And despite getting a really stupid answer, apparently accepted it.

I don't WANT to make the pane narrower - obviously. I need to read what's in it. That's why I want the Layout Pane to go UNDER the HTML Pane, so I can get the full width.

So...

I'll repeat the old, archived question:

How can I fix the Inspector Layout Pane to be UNDER the HTML Pane - always - regardless of how wide it is.

I'm trying to mark up a pdf. The pen symbol is there. When you click on it, it opens up a menu. It will not write, but it does move the screen, which is not wanted either. The menu will not close unless you turn the pen off. Possibly related, my snip & sketch will not actually take a screen shot. I just get a white page. I can't screen shot any of this.