Firefox Support Forum

My window has just started crashing, flickering, slow, forms restarting back to beginning after filling in data, and appears to be hacked in some websites. My Windows compatibility checker has found incompatibility of the application/browser and malicious. I am running Windows 11 and did not have this problem until 4 days ago. A lot of my sites are requesting to reset passwords and/or never were available. So far my installed security has not found a problem, nor will the Firefox browser allow it to add it as an extension to protect, but reads is is installed but it is not. Some sites shows other avatars or owners of my accounts, as if I have been hacked.

Please advise. When I open the browser as the Administrator, it appears like a totally different account than the one I have been working with daily. I initially registered the account with a password and it is not accepting it for me to start all over, using google to log in.

I have attempted to watch DRM using content that I have the rights to via subscription as well as by purchase. When I attempt to stream movies I OWN via Vudu or Youtube, it tells me that DRM features are not active when they very much are. I checked my settings and DRM content is enabled. I have also run into the same issue with Netflix as well. I cleared out my browser cache, which did not help. I disabled and re-enabed the DRM options. This did not help either. I restarted my computer multiple times and this did not help either.

Firefox says it is installing the features needed to watch the content but it never does, or rather, it doesn't show any progress. I have left my computer and browser running overnight and not had success.

How do I fix this? When I attempt to go to this site on my iMac using DuckDuckGo VPN on Mozilla FireFox, ( https://www.bible.com/ )-- I get this: "Application error: a client-side exception has occurred (see the browser console for more information)."

When playing embedded videos in fullscreen, a border appears around all the edges of the video except the top. The border is only a few pixels wide, and shows the desktop, as if it is behind the embedded video. The background (desktop) can not be interacted with at this time. This error occured approx 2 days ago. I believe it is a firefox issue as i have tried multiple other browsers and they all work fine. I have also tried multiple video streaming sites and the problem occurs with all of them.

Loving FireFox more and more, but if there is one feature I really miss from Safari is the Touch ID autofill password. Is there a possibility it'll come in future updates ?

Greetings, After updating to 113.0 the height of my tabs has doubled, with the text size remaining the same. When visiting certain sites, such as Facebook, a horizontal black line appears when the tab is selected, dividing the tab and the text within in half. I have spent a few hours Googling and I haven't found any solutions to fix this. I've tried several different settings in about:config, I've enabled compact mode, just about everything I could find short of modifying code which I would rather not do. It's useful space for me and I'm hoping for a fix. Thanks for Your Time, Thomas

I use the Firefox Browser for many years now. It is the best imho. There is one thing though which is very annoying. After an upgrade quite often I can not restart firefox but I get the message "... can not load Xpcom" or I can restart but I get the same message when I try to open a weblink in Thunderbird. I am then forced to completely reinstall firefox with the consequence that all my settings, add ons and extensions are gone. It takes a lot of my time to reconfigure everything. What can be done to avoid all that?

recently I have not been able to watch online sites (amazon prime movies, Netflix movies, YouTube videos, because only half the screen is clearly visible while the other half is blurred. How can this be fixed??

When I use Brave everything works perfectly. Your quick response will be greatly appreciated

My bookmarks are just gone not all just everything after the letter B in order. They are not in back up I followed all the restore bookmarks options in help nothing has worked.

says"Your browser is being managed by your organization." I don't have an organization???

Very slow loading if i go to chrome it speeds right up want to keep Firefox, but need to fix issue

Hello All,

I just reset my password because I had forgotten it and I found out none of my other passwords are saved :(. In the description it said that data is encrypted and there MAY be some losses.. but is it possible that all is lost?

Thank you for support!

J'utilise FF depuis qu'il existe. Avant, dans les paramètres, on avait des options pour les mises à jour. Je choisissais toujours « me demander avant d'installer mises à jour ». Depuis 2 ans, j'utilise linux. FF est installé par défaut sur Linux. Quand je veux choisir pour PARAMÉTRER les mises à jour, il n'y a aucun choix. J'ouvre souvent plusieurs fenêtres en même temps dans FF, pour les lire plus tard. Mais FF me dit de redémarer FF parce qu'il a installé des mises à jour !!! Parce que je navigue toujours en «privé», ces pages ne sont pas rouvertes au redémarrage de FF. Donc je perds beaucoup de temps, souvent au milieu d'un travail important, pARCE QUE JE DOIS RÉOUVRIR TOUTES MES PAGES ! ET IL FAIT CES MISES À JOUR DE FAÇON ALÉATOIRE, À N'IMPORTE QUELLE HEURE DU JOUR OU DE LA NUIT ! Donc je demande que FF me redonne le choix dans les paramètres. Je ne veux pas que FF installe les mises à jour quand il le décide, sans tenir compte de mon travail en cours. Ou y-a-t-il une version plus nouvelle qui permet ces choix ? Merci d'avance pour une réponse rapide. Anne

Is there a way to ensure size & shape of page remains the same from session to session? I use my TV as a monitor and every time I open Firefox I have to manually reshape the browser to fit the screen. I'd love for it to come up the same each time.

Thanks, Richard

Keeps freezing. Keep getting "not responding" message. Typically I can have several tabs open on two screens but now after using Firefox for a while I start having issues. Really just want my favorite browser back.

A Windows 7 computer, on being restarted from an overnight rest will nor open local files but will open URL referenced files. All Firefox Extensions have been removed. There was no problem before the computer was turned off. This computer can also open in Windows XP. It performs well in XP.

It seems that since installing 113.0, none of my streaming services (Netflix, HBOMax and SkyShowtime will no longer run in full screen mode without displaying strange borders on the screen. This problem is on my Win7 laptops. And Netflix will not run on my Win11 laptop displaying the error code F7701-1003.

Can I uninstall this Firefox update or can you provide a fix?

And just so you know, I do not have this problem with the Microsoft Edge browser on the Win11 laptop.

A fast reply will be appreciated.

Mike

I have been using Firefox for a very, VERY long time and until recently, loved it.

I have a few newer issues now:

1). If I am NOT on the internet using Firefox (Which is for internet use), why is it still running? This slows my system down while I am working with graphics programs. It should do an update check when I use it on the net (As a non-invasive background process) and not interfere with my work.

2). When I am online playing my game (Wizard 101), IF I have Firefox running in the background, I get lots, I mean LOTS of lag time and freezing screens. If I don't activate Firefox, then there is no lag or freezing screens.

Before you say I need to check my computer; sorry but THAT is NOT the problem. I have been using the same computer and the ONLY change is the "5 Million" tiny updates of Firefox.

So how do I fix these issues...or do I dump Firefox (And all things Mozilla) and find another browser program? Is it wrong to expect better from you guys??