Firefox Support Forum

Hi Firefox, thanks for a great browser.

Could you please help unlocking the account for [REDACTED BY MODERATOR]

I was busy logging in to Firefox (today's update) using my account and wished to store my login info, but the link upon login was a long useless address specific to the post-login screen and related to adding more devices. I opened a new tab but this was, apparently, a sticky login and the new tab was logged in as well. I logged out of that tab with the obvious (hindsight) effect of interrupting the previous tab/s.

Long story short, the immediate effect was the message in the subject line of this mail. Firefox locked my account and I need it unlocked.

Thanks for your trouble. Kind regards Jacques

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Certain sites (the latest being https://azgaar.github.io/Fantasy-Map-Generator/, which i've downloaded successfully from before) cannot be downloaded from - firefox gives the error of "[site] attempted to automatically download multiple files. The site could be broken or trying to store spam files on your device."

I know these downloads aren't spam or malicious, but when I hit the "Allow" button to give permission, there's no change. The downloads remain blocked and new downloads are blocked.

I've turned off my antivirus shields to see if that was causing it, but to no results.

I sincerely thank you for your time and know that you're quite busy, and look forward to hearing back about this issue.

- Jae

The 100 release of Firefox turned half of my desktop web site shortcut icons to PDF icons. Why? And why only some? I have some URL shortcuts that I have no control over the icon (no change icon selection under properties). How do I get these changed back, other than redoing all the changed ones? Thanks, Wayne

Hi My browser updated to latest version 100.0.1 but all my opened tabs are missing. And what is more important all my sync bookmarks are also gone. I can note restore any of sync data.

I used to be able to use firefox to order groceries on instacart with no errors or performance issues. Since the end of March, I cannot use the site without interminable errors and slow operation. Error 1727 seems to pop up a lot. I have tried clearing cache and cookies with no improvement.

This is my favorite browser by far, I am willing to pay to use it, but need the old reliable versions of Firefox back!

Today I had to use edge to get my order placed.  :(

Thanks, mmarhoefer

Hello,

The logo on this page I'm creating isn't showing in Firefox. It's working fine in other browsers.

When I inspect the logo url is there but not sure why it isnt showing.

When I type a term in the address bar or in any search engine...nothing. Links don't work from open pages. Typing a URL in the address bar doesn't work unless it's a site I've been to previously. It's very frustrating. Everything works fine in Chrome...and I hate Chrome.

Videos don't play in Firefox after updating to Windows 11. They just perpetually load. Playback works fine on Google Chrome, I'm not sure what could be causing this. I tried reinstalling, disabling all extensions, clearing cache, etc. and nothing has worked.

So I updated today as requested and now all the sites I had previously checked to allow pop ups etc on are no longer functioning.

Why dod you not include copying these settings in your update,

What a massive waste of my time

Hello Team,

Hope! You are doing well.

We are facing some issues in the Firefox console tab. Sometimes, this problem stops our application or else we always see this error in our console tab. POSThttps://bam-cell.nr-data.net/jserrors/1/9ff200a8ca?a=582326427&v=1216.487a282&to=ZAdSMUAHChJZUxAPXF1NfTNxSSAAS1gGCVJBBnMKXBIWDlRcARQcdwNDDV83&rst=28&c=https://www.sm.com [HTTP/1.1 403 Forbidden 995ms] So i would request please suggested us to resolved this issue. we have used MVC technology to make our portal. This issue is occurring in only normal browser, In a private browser, it is working fine.We are waiting for a positive response as soon as possible.

Thanks & Regards

My shortcut display had frequently visited websites shown and these have been replaced by several sponsored shortcuts I am not interested in. Plus, my saved user names and passwords are not loading even though they are still stored. I don't understand what happened, why these have changed, or how to restore what I previously had on shortcuts. I am not a tech savvy person and am stumped and looking for help

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. The edge and brave browsers don't do this.

Dear Community, (developers)

A question for concentration. For a long time now I have lacked, and I am sure I'm not alone, one important function. It is to support the mode (browser version) with just 2 tabs.

You can develop products based on marketing analysis or you can be humanly and make good design for people.

Be more human, browser and product developers. You need to help users today. Be one of the first to provide a reasonable palette of solutions to maintain focus. This is the future.

Either Mozilla will do it, or someone else will.

Respectfully to Mozilla, your faithful, patiently waiting for real solutions user.

PS. Needs official solutions that will be under the control of all the private settings, good graphics and that I will trust. No one wants little-known apps from the store.

Hi there, I have not been able to log into my school account from my firefox browser which is my preferred browser. I thought it was something with my school account, but i discovered i can open it on any other browser out there. Any suggestions? I have cleared all cookies from this site. Thank you in advance,

Linda R.