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  • Archived

change primary email address on profile

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempte… (read more)

Instructions on changing primary email address not helpful-prompted to access Accounts but profile displayed would not let me edit my primary email address. When attempted to add secondary address was notified that code was sent to my old email address was was compromised & deleted by security of my carrier Want to add new email address & add secondary email account. Assistance greatly appreciated

Asked by JAYeskewicz 1 year ago

Last reply by FredMcD 1 year ago

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Total Ad Blocker pop-up advertising

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I d… (read more)

Please tell me how to STOP the annoying Total Ad Blocker advertisements that continually show up on my screen when I am using Firefox. It's COMPLETELY ANNOYING!!!!!! I do not want to purchase this software now or later, but I will stop using Firefox if there isn't a fix for this issue. Yes, I am THAT frustrated. Thanks Steph

Asked by stefysteve1 1 year ago

Last reply by FredMcD 1 year ago

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Using a VPN

If I were to employ a VPN, and there for change computers IP address, would it mean I lose my log in's to various web sites that I was logged into before I employed the V… (read more)

If I were to employ a VPN, and there for change computers IP address, would it mean I lose my log in's to various web sites that I was logged into before I employed the VPN? Being my computer is now a stranger so to speak to web sites that I visited before hand. Or, do I have it all wrong? Can someone help and explain? Thank you.

Asked by sciencemagic 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 100 Overrides Disable of "Open previous windows and tabs"

I recently installed Firefox 100 on Windows 7 Home Premium 64-bit (a major leap from previously installed Firefox 56). No major squawks initially, everything was more or… (read more)

I recently installed Firefox 100 on Windows 7 Home Premium 64-bit (a major leap from previously installed Firefox 56).

No major squawks initially, everything was more or less as expected, but then I started to notice anomalies in the designation of visited vs. unvisited links, and possibly with clearing of history in general (see my previous question at https://support.mozilla.org/en-US/questions/1376052, still unresolved).

I'm now convinced something is definitely wrong with history clearing and/or session restores. One glaring example: Firefox 100 is overriding my choice to uncheck the "Open previous windows and tabs" box in Settings/General. The box will reset to checked after I close/relaunch Firefox, and indeed I've seen it become reset to checked in the same session, without even closing the program!

Moreover, after clearing the history prior to exiting Firefox (Shift-Ctrl-Delete, all history and data boxes checked) and then restarting Firefox, the most recently visited website will often (but not always) be restored. Remarkably, when this happens and I go to Menu/History, it shows (or claims) that history is empty!

I have tried opening About:config and setting browser.sessionstore.resume_from_crash to false, it has no effect.

This is very peculiar and disturbing, thanks for any feedback/suggestions.

Asked by mkt.aux1 1 year ago

Last reply by Terry 1 year ago

  • Archived

system regiment when firefox opens

hello i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other brow… (read more)

hello

i have a laptop by hardware cpu i5 reg 7 and ram 12 g this laptop when firefox open is my laptop frize this problem just firefox mozilla and do not by other browsers ...

thanks

Asked by yekmosafer2000 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Problems logging into and payment processing same site

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Setting… (read more)

I am using build 100.0 Mac OSX Mojave 10.14.6. When I go to www.papajohns.com and try to login it goes nowhere. I tried looking up the problem, which was to go to Settings and allow cookies for that site and now I'm able to login. The additional problem I'm having is in the purchase page, I have put in all my information including credit card information. When I click place order, instead of completing the transaction, it takes me back to the same page I entered my payment information and never completes the transaction. I have tried it on my iPhone through Safari and I was able to login and complete the transaction. I would prefer to do this on my desktop computer running Firefox rather than my iPhone. Any help would be greatly appreciated.

Thanks, John

Asked by mcclungjohn 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox password support automatically interferred with an attempt to set up an account with a provider. How do I get that password and how do I prevent Firefox from automatically adding passwords without my permission?

Firefox password support automatically interferred with an attempt to set up an account with a provider. How do I get that password and how do I prevent Firefox from auto… (read more)

Firefox password support automatically interferred with an attempt to set up an account with a provider. How do I get that password and how do I prevent Firefox from automatically adding passwords without my permission?

Asked by lcullen 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Browser Notifications

Have you considered/would you consider integrating Firefox's in-browser push notifications into the Windows 10/11 notifications system? I ask because the notification tim… (read more)

Have you considered/would you consider integrating Firefox's in-browser push notifications into the Windows 10/11 notifications system? I ask because the notification timeout is really fast if there are many notifications, it's impossible to properly read them all before they disappear and there's no obvious way to view notification history if at all. Also, if there are more notifications than what can fit in the available screen height you just don't see them. Additionally the Notifications are still white even when on a dark theme, this seems like something that should have been addressed a long time ago already.

Asked by Smashed Penguin 1 year ago

Last reply by qxyz123 1 year ago

  • Archived

Address bar always has a light background, even after theme changes

First image shows me using a dark theme, but address bar still has white background. Second image shows that switching to the light theme makes the text readable. However… (read more)

First image shows me using a dark theme, but address bar still has white background. Second image shows that switching to the light theme makes the text readable. However, I would still like to use a dark theme. I believe I started seeing this issue right when Firefox updated itself to version 100. Any way to fix the bugged address bar color? None of my extension should be affecting the address bar color.

Asked by patricktumbucon 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Give Firefox permission to access a webpage - firewall issue?

Hi. How do I give permission to Firefox to open a webpage? There seems to be a firewall issue or something? Please provide the exact steps to allow a URL to be opened wi… (read more)

Hi. How do I give permission to Firefox to open a webpage? There seems to be a firewall issue or something? Please provide the exact steps to allow a URL to be opened with my permission. How do I grant access / grant permission to access a specific site? Thanks. FYI: I'm a bit frustrated and I have a deadline coming up soon.

Asked by njmutnick 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Weird blue color in menu bar after the recent update

Hi, yesterday I noticed a blue color in the menu bar tabs when I hover over them with a mouse. If I'm not mistaken, it used to be light gray before. How do I change it ba… (read more)

Hi, yesterday I noticed a blue color in the menu bar tabs when I hover over them with a mouse. If I'm not mistaken, it used to be light gray before. How do I change it back?? It looks terrible and the tabs are barely readable when highlighted in blue. See the screenshot.

Asked by overzeeggg 1 year ago

Last reply by Terry 1 year ago

  • Archived

Need one Firefox profile (sync) for home and one for work. Two different Pc's

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I acci… (read more)

I have completely separate bookmarks and bookmark toolbars on my work PC and home PC. I do log in on my home PC as to not lose my personal bookmarks and passwords. I accidentally logged into Firefox at work and it merged my bookmarks from my home PC. I logged out of Firefox on the work PC and removed the bookmarks that were imported from my home PC profile. I then tried to make a new account with my work email and login to sync on my work PC but it always says primary email needed and I'm stuck. I did go to about:profiles and add a work profile but that doesn't help me. I need to make a Firefox profile on my work PC with my work email address but the primary email thing gets me. Is there a way to do this with my current work PC bookmarks not lost? Thanks

Asked by Jimmy D 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Lost Bookmarks

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not … (read more)

I updated my Firefox and it deleted all of my bookmarks I followed instructions found online, however when I click "manage bookmarks", the "import and backup" tab is not there

Asked by mofkasey 1 year ago

Last reply by FredMcD 1 year ago