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  • Archived

Desktop Shortcut Icon

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares. How do I change this so that the shortcut icon better re… (read more)

On my Windows 11 desktop PC, desktop Internet shortcuts created by dragging and dropping links are white squares. How do I change this so that the shortcut icon better reflects the website it leads back to?

Asked by usgates 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Audio won't play on browser, have tried everything only found one temporary fix

I'm having audio issues with the Firefox browser specifically. This is my default browser, but for some reason, it suddenly stopped projecting audio from in-browser sourc… (read more)

I'm having audio issues with the Firefox browser specifically. This is my default browser, but for some reason, it suddenly stopped projecting audio from in-browser sources.

I've cleared my cache and tried other solutions from the help page, but nothing seems to work except when I reinstall my audio drivers. However it's a temporary fix as it seems to only play audio for videos that I already have loaded, but if I skip ahead in the video or refresh the page, the audio problem comes back.

Every other application works, and i've tried other browsers to make sure it's specifically a firefox issue and it is.

I've gone into troubleshooting mode, turned off all of my extensions, and nothing seems to work which is odd. Audio still plays normally for other applications like Spotify, Discord, Steam, etc.

Asked by Deffron2012 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • Archived

Google calendar - reminders showing strangely

I reviewed my Firefox settings recently, and mode some amendments. After that, I went back to my Google calendar, to find that the display is weird - see attached Please … (read more)

I reviewed my Firefox settings recently, and mode some amendments. After that, I went back to my Google calendar, to find that the display is weird - see attached Please could you advise what Firefox setting would have caused this, and how I can correct it. I have tried logging out and back in to Firefox, and this has made no difference.

Asked by Snogreen 1 year ago

Last reply by cor-el 1 year ago

  • Archived

trouble moving cards on a solitaire site

I have trouble moving cards properly on a solitaire site when using firefox. What happens is when I scroll down through the deck, I get to a point where when I click on … (read more)

I have trouble moving cards properly on a solitaire site when using firefox. What happens is when I scroll down through the deck, I get to a point where when I click on a card the one before it appears. I figured out that I can cycle through flipped cards to get back to the one I wanted to use. When I use google chrome, I have no issues.

Asked by eagleeye4him 1 year ago

Last reply by cor-el 1 year ago

  • Archived

When I open Gmail I will be asked "do you want to use "HTLM Gmail?"

Hi, Every time I click on Gmail in Firefox a new tab will opend asking me if I want to open the latest version of Gmail? I click on "Open the latest version of Gmail" an… (read more)

Hi,

Every time I click on Gmail in Firefox a new tab will opend asking me if I want to open the latest version of Gmail? I click on "Open the latest version of Gmail" and I can not see that anything happened. The next time I open Gmail I will get the same question and I click on "Open the latest version of Gmail" and nothing happens. This procedure has been going on now for months and I really would like to get read this message every time I open Gmail. I have attached the message, it´s in swedish but it translate to "You will now be using a version of Gmail designed for slower connections and older browsers. To access all Gmail features, including inbox categories, images, and quick actions, use the latest version of Gmail (recommended). And "Open the latest version of Gmail" (blue bar)

Best regards, Hans

FYI I have a HP desk top pc and I use Windows 10

Asked by iPhone 14 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Bookmarks

Starting today, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, and th… (read more)

Starting today, for some reason when I access my bookmarks, I have to start from the very top of all my lists of bookmarks. In the past when I accessed a bookmark, and then a clicked on the bookmark tab to access ANOTHER bookmark, my bookmark list would show where I had left off from the previous bookmark within that list. Now when I access a another bookmark after I had accessed a previous bookmark, my bookmark list starts from the very top of it instead of where I was previously within that bookmark list. Being I have many bookmarks, it is a real pain to have to constantly scroll down from the top of my bookmark list every time to access another bookmark. This peculiar situation just started today. In the past this would NOT happen when I accessed my bookmarks. Can someone please explain and help me? Thank you.

Asked by sciencemagic 1 year ago

Last reply by AliceWyman 1 year ago

  • Archived

Wrong characters after restarting computer

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations o… (read more)

After re-starting my iMac the wrong characters appear for non-letter characters such as punctuation, which you can see in the screenshot from the pocket recommendations on the home page, where the issue doesn't appear too bad, but in practice trying to use any site with form inputs asking for email addresses etc. is impossible.

This has happened in the past and I have somehow been able to fix it, but this time nothing I've done helps. (It's only ever Firefox that is affected.)

I have deleted the app and re-installed it. I have cleared cache and cookies. I have cleared all browser history etc. I have tried changing fonts from the defaults. I'm not sure there are any other troubleshooting steps I can take.

I'm using FF developer edition, current version (just re-installed it, but it is always up-to-date, and this has been happening for a year or two). MacOS 12.6.3.

I'm a long-time FF user and until now I've lived with this inconvenience as I've somehow fixed it after troubleshooting steps, but this time I can't stumble upon the solution.

Asked by nigel.m.anderson 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Web Site information incorrect

I searched Firefox for Merryfield Veternary services in Hamden Ct. The site gave a wrong telephone number and incorrect E-mail address and Hours of operation. Tried to g… (read more)

I searched Firefox for Merryfield Veternary services in Hamden Ct. The site gave a wrong telephone number and incorrect E-mail address and Hours of operation. Tried to get Merryfield to correct this error but they said it was on yelp and they could not correct it. My concern was that my pet almost died because I was calling the number listed which was not correct leaving messages on that number and not getting any return call. Then found out the errors presented in the web search to find their location. This should be corrected I almost lost my

Asked by baronspeg 1 year ago

Last reply by Paul 1 year ago

  • Archived

FamilySearch

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to conne… (read more)

Firefox frequently refuses to load FamilySearch. I can usually reconnect by clearing cache and cookies, but then it only works for a day or so before it refuses to connect again. I have disconnected enhanced tracking. Google Chrome does not have this problem. Please help me find a solution. Thanks, Sharon

Asked by sharonlong54 1 year ago

Last reply by Dropa 1 year ago

  • Archived

How to show Pocket Discover in Firefox New Tab?

Hi, Previously, I saw Pocket Discover recommendation tiles when opening a New Tab in Firefox. However, I haven't seen that lately every time I open a New Tab. I believe … (read more)

Hi,

Previously, I saw Pocket Discover recommendation tiles when opening a New Tab in Firefox. However, I haven't seen that lately every time I open a New Tab. I believe I set everything with Firefox default settings. Please advise.

Thank you.

Asked by thomasanderson 1 year ago

Last reply by Bill K. Carl 1 year ago

  • Archived

How do I always show open tabs

I recently updated to Firefox 110.0. The tabs display at the top of the window in Firefox Mac as they always have. The problem is that they auto-hide in Firefox Windows … (read more)

I recently updated to Firefox 110.0. The tabs display at the top of the window in Firefox Mac as they always have.

The problem is that they auto-hide in Firefox Windows and I have to press the Alt key to re-display them. I want the always visible. How do I turn the auto-hide feature off?

I checked for browser extensions on the Windows version and don't have any installed. The only plugins are codec- or encryption-related.

I'm not sure whether this new behavior is new to 110 or to a less recent version as I use the Windows version less often than the Mac version.

Asked by CharlesBelov 1 year ago

Last reply by cor-el 1 year ago

  • Archived

all tabs visible at once ?

hey, i couldn't find any option for it, so i'm asking here. i switched from chrome to firefox but i noticed that once you reach a certain amount of tabs, you need to star… (read more)

hey, i couldn't find any option for it, so i'm asking here. i switched from chrome to firefox but i noticed that once you reach a certain amount of tabs, you need to start scrolling through your tabs. how do i make it so, that all tabs are visible at once and theres no need for scrolling ? thank you

Asked by xenonxgreedy 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can not play Pearl's Peril or June's Journey as I usually do. What do I do?

Why am I locked out. I play every day and today I can't get through and Google said it might be a Cookies issue. Need help please. Not very savy re. Cookies. I am a S… (read more)

Why am I locked out. I play every day and today I can't get through and Google said it might be a Cookies issue. Need help please. Not very savy re. Cookies. I am a Senior.

Asked by amjenada1 1 year ago

Last reply by Dropa 1 year ago

  • Archived

Nextcloud login from Firefox

hullom snce several days I canot login to my nextcloud anymore, not with any of my different user names. Nextcloud will show a login screen, I can enter my credentials, F… (read more)

hullom snce several days I canot login to my nextcloud anymore, not with any of my different user names. Nextcloud will show a login screen, I can enter my credentials, Firefox will try to connect and after a while present me a fresh empty login screen. On one of my other macs (same OS) Firefox does login ok. After deleting Firefox app and reinstalling Firefox again, the behaviour does not change. Also deleting the stored login names and passwords does not help, deleting a bunch off cookies neither. What else could I do?

Asked by daniel177 1 year ago

Last reply by k.furjan 1 year ago