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  • Archived

Error

Firefox will NOT allow the search facility within Monrovia Plant Nursery to work.. it seems to be stuck in an endless loop. I did find, however, that Microsoft's EDGE wor… (read more)

Firefox will NOT allow the search facility within Monrovia Plant Nursery to work.. it seems to be stuck in an endless loop. I did find, however, that Microsoft's EDGE works perfectly without any problems. Since I rarely use any internet browser other than Firefox, please HELP!

Asked by kinnear333 2 years ago

Last reply by cor-el 2 years ago

  • Archived

Not being able to load sites

Hey whenever I try to load up Youtube it says An error occurred during a connection to www.youtube.com. Cannot communicate securely with peer: no common encryption algor… (read more)

Hey whenever I try to load up Youtube it says An error occurred during a connection to www.youtube.com. Cannot communicate securely with peer: no common encryption algorithm(s).

Error code: SSL_ERROR_NO_CYPHER_OVERLAP

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem.

Asked by sambenson323 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Printing pdf from web based program and the first 2 characters on left and last 2 characters on right are cut off

Attempting to print pdf from web based program and the first 2 characters on left and last 2 characters on right are cut off. Also when printing pdf from web based progr… (read more)

Attempting to print pdf from web based program and the first 2 characters on left and last 2 characters on right are cut off.

Also when printing pdf from web based program it is cutting off the very top of the page and the very bottom line of print.

Solution?

Asked by carlhouser 2 years ago

Last reply by jth 1 year ago

  • Archived

my GMX Mail Check Email extension/ addon

Hello, My GMX MailCheck Email extension/ addon is being blocked by blacking out the screen. This has only occured in the last couple of days; before it worked perfectly. … (read more)

Hello, My GMX MailCheck Email extension/ addon is being blocked by blacking out the screen. This has only occured in the last couple of days; before it worked perfectly. I have been using Mozilla Firefox Browser for about 20 years.

Asked by tony.hall88 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Hi! Recently, in my laptop, Firefox started freezing at every single startup; after force shutdown and restart, though, it works flawlessly each time, and for the whole duration of the session at the computer. Can anyone please suggest a solution?

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction. I've tried anything I could, including reinstalling the … (read more)

My laptop set-up is practically identical to that of my PC, but the latter doesn't exhibit the same malfunction.

I've tried anything I could, including reinstalling the browser, removing all of my bookmarks (about 10,000) and addressing extensions (Decentraleyes, Default Bookmark Folder, Disable Tab Detach, Flagfox, I don't care about cookies, Keepa, Notifier for Gmail, Privacy Badger, To Google Translate, uBlock Origin, Undo Close Tab, Video DownloadHelper and Youtube's Annotations No More), but not even safe mode improved the situation in the least. Windows Defender also hasn't detected any malware and my web surfing habits are as safe as it gets.

The only deeper data I could gather is that the problem manifests with a progressive, rapid surge in CPU and RAM usage; the former, for example, is saturated to its total 16 GB in a matter of about 20 seconds.

My laptop is a Dell Inspiron 7586 with Windows 11 64 bit; Firefox version is the latest, 100.0, and, by the way, none of the recent updates has improved the situation.

Thanks to anyone who might come up with an educated guess!

Asked by Jacnic 2 years ago

Last reply by Terry 1 year ago

  • Archived

gmail web page stops updating only in FireFox browers

I use gmail for both personal and work (business) account. I have both accounts logged in and open on Chrome and Firefox. On the Firefox browser every 5 to 10 minutes the… (read more)

I use gmail for both personal and work (business) account. I have both accounts logged in and open on Chrome and Firefox. On the Firefox browser every 5 to 10 minutes the web page shows error 001, and the page wont reload. Only fix is to restart Firefox. However, at the same time the same accounts are not having problems via the Chrome browser.

I have no add-ons or extensions enabled on the Firefox browser. I have already done a Firefox reset, that did not fix the problem. I have done a uninstall and re-install of Firefox, that also did not fix the problem.

Asked by jdshah00 1 year ago

Last reply by Terry 1 year ago

  • Archived

Unable to log into our godaddy webmail

Getting error message on mozilla when try to log into godaddy, same message does not occur on microsoft edge, went through all possible godaddy glitches, they say it isn'… (read more)

Getting error message on mozilla when try to log into godaddy, same message does not occur on microsoft edge, went through all possible godaddy glitches, they say it isn't one of theirs, rather the browser

Asked by deborah22 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

yellow error message: this page is slowing down your browser. To speed it up, close this page.

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often… (read more)

While I'm doing my emails, I get a yellow error message: this page is slowing down your browser. To speed it up, close this page. That's my hotmail inbox. Happens often. If I close the hotmail then reopen it it works ok for a while, then does that again. And in general it's slow. Feels like firefox and hotmail are at war with each other...

Asked by virgviolin 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

"Password required" popup blocks the entire Firefox app

Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I… (read more)

Hi! Upgrading to version 100 has made Firefox completely unusable for me. Every time I open it, the "Password required" popup appears, which is normal. However, whether I enter my primary password or click "Cancel", the popup goes to the background and I cannot close it, nor click on anything in the app. In fact, I cannot even close the app except from the upper menu bar (I'm on OSX). See the attached screenshot to get an idea. Please help!!!

Asked by Giom 2 years ago

Last reply by Terry 2 years ago

  • Archived

Firefox "locks up"

I am running Firefox 99.0.1. Lately (probably since the last update) when browsing the web, Firefox will lockup and not be responsive to clicks on hyper links. The issue … (read more)

I am running Firefox 99.0.1. Lately (probably since the last update) when browsing the web, Firefox will lockup and not be responsive to clicks on hyper links. The issue goes away when I close Firefox and re-open, but after clicking on 3 or four links, it locks up again. MS Edge does not have this problem with the same websites. I did notice in Task Manager that Firefox is opening up 10 processes. Can anyone give some suggestions?

Asked by dschlic1 2 years ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox Freeze after today's update when attaching file on Gmail. Crashed multiple times HELP !!!

Firefox Freeze after today's update when attaching files on Gmail. Crashed multiple times HELP !!! Attachment window opens on Firefox program files Then as you sea… (read more)

Firefox Freeze after today's update when attaching files on Gmail. Crashed multiple times HELP !!!

Attachment window opens on Firefox program files

Then as you search for your file the attachment window , it freezes the entire browser.

Asked by joseuribem 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Issues with v100

Since installing v100 I have had problems where tabs will not load anything. They will work fine for anything from 5 minutes, to an hour, then randomly just seem to hang.… (read more)

Since installing v100 I have had problems where tabs will not load anything. They will work fine for anything from 5 minutes, to an hour, then randomly just seem to hang. The only way to fix it is to close firefox and restart it, which is a PITA if you are trying to research stuff with multiple tabs and so on.

Additionally, some customers I support started getting SSL_Error_Bad_Mac_Alert errors... only on Firefox, and only when accessing google, and even then it might work fine for half a day, then continuously get that error- but open same page with chrome, and its fine. PCs on the same LAN also running firefox also had no issues with google at the same time as one of the effected PCs, but once updated also started getting the error intermittently (but again still not necessarily at the same time as each other). As you can imagine google is used a lot, and so this can be particularly painful. I have tried most of the suggested fixes for that error, and prior to the upgrade there were no issues.

Issue has occurred on both Windows 10 Pro, and Windows 11 Pro

Is there a way I can roll back one or two versions? It is really starting to become disruptive, and if it continues we will have to look at changing the deployed browsers completely.

Asked by ironwulf2000 1 year ago

Last reply by Terry 1 year ago

  • Archived

accessibility.blockautorefresh doesn't help

Any time I visit a google page that has a map anywhere on it the page goes into a continual loop of refreshing until the google security page opens to make sure I am not … (read more)

Any time I visit a google page that has a map anywhere on it the page goes into a continual loop of refreshing until the google security page opens to make sure I am not a robot. When I click the captcha it reloads the page and the loop starts again. So then I entered about:config to turn autorefresh to false but it still does not stop the google page from a continual reload loop. What else can I do?

Asked by RogueSeraph0257 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

lost my passwords by doing a REFRESH

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I c… (read more)

I did a refresh yesterday and lost my passwords. I have another computer where the passwords are functioning and I have the "old file" but I don't know how to use it. I clicked on the old file, but just came up with another file called EP7i0nok. It doesn't do anything but it just opens up and it doesn't have anything to restore data.

Asked by kby1952 1 year ago

Last reply by FredMcD 1 year ago