Showing questions tagged: Show all questions

Leave Site Pop-Ups

I use photopea.com for photo editing and stuff, but I accidentally clicked on the option to have that site not show a pop-up asking if I'm sure I want to leave the site a… (read more)

I use photopea.com for photo editing and stuff, but I accidentally clicked on the option to have that site not show a pop-up asking if I'm sure I want to leave the site and asking if I'm sure I want to close a project. Now I can't close projects at all.

Can someone tell me how I can re-enable it for the website?

Asked by Zekom 5 months ago

Last reply by zeroknight 5 months ago

Logging on to online banking

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Ran… (read more)

Have used online banking with Santander for some time but am now experiencing problems logging on. Getting message https://retail.santander.co.uk/ErrorPages/500.htm Rang Santander and they suggest it is a browser problem. Have tried a number of things but problem persist

Asked by john.mullen2 3 months ago

Last reply by zeroknight 3 months ago

Since upgrade to macOS Sonoma, Firefox will not open anything

This is on macOS Sonoma 14.1.2. If I copy/type anything into the address bar, and press enter, it disappears and the browser remains blank. As does: selecting any websi… (read more)

This is on macOS Sonoma 14.1.2.

If I copy/type anything into the address bar, and press enter, it disappears and the browser remains blank. As does: selecting any website from the address bar dropdown, opening any bookmark, or attempting to open any file. There is no error, so I'm at a loss how to debug this.

Firefox was working on Ventura. Repeatable with Firefox versions 120-115, have not gone back further. Neither troubleshoot mode nor deleting/rebooting/reinstalling changes anything.

Asked by kilinrax 5 months ago

Last reply by cor-el 5 months ago

Opentable site returns blank page

Hello, I have been working with OpenTable support for 2 months. We finally resolved it is not on their end. Issue: When opening opentable.com the website loads and t… (read more)

Hello,

I have been working with OpenTable support for 2 months. We finally resolved it is not on their end.

Issue: When opening opentable.com the website loads and then a blank page is presented at the end. You can see a flash of the base site and any links that were attempted.

Items attempted to resolve:

  • clear cache and history
  • updated firefox site
  • downloaded, uninstalled and reinstalled firefox
  • incognito mode
  • removed all all ons/plug ins
  • tried links to pages outside of opentable.com

I have their responses and what they have attempted (in emails should you want). I also have snapshots of what I see. The odd thing is completely removing firefox and installing should have fixed it but it didn't.

One thing that does work is links to opentable from restaurants (email or from their websites). Initiating from the base browser does not work.

I am on Windows 10 and all updates have been installed.

Asked by pmcgarry1 4 months ago

Last reply by cor-el 4 months ago

CNN.com webpage not loading

For the last two days, cnn.com won't load and gives a message that the browser is blocked. Can you explain how I can remedy that? It's a rather popular site, so I assum… (read more)

For the last two days, cnn.com won't load and gives a message that the browser is blocked. Can you explain how I can remedy that? It's a rather popular site, so I assume Firefox will want it to work. All my other sites are working fine, so I'm assuming it some adjustment that cnn made on their end.

Asked by albion16 5 months ago

Last reply by cor-el 5 months ago

Pinterest not working?

I just started using Firefox today and I'm migrating everything from google. I've found that Pinterest seems to be entirely broken? I'm using quite a few plug-ins recomme… (read more)

I just started using Firefox today and I'm migrating everything from google. I've found that Pinterest seems to be entirely broken? I'm using quite a few plug-ins recommended to me, I'm not sure if one of them is the root of all this or what, but when I try to use Pinterest, I can't scroll on the explore page, or save new pins, or see anything on my account (it's just blank) or do anything that Pinterest exists for. Help

I attached some screenshots. On the explore page it won't load any further when I scroll. The second screenshot is my account and how it never loads and stays blank. Third is what happens if I click on an image in explore (no more load, can't save the image to a board, can't do anything). I also added a screenshot of every extension I have for reference, in case it turns out it's one of the extensions causing this?

Thanks for your time :(

Asked by jason.jadawks 4 months ago

Last reply by jonzn4SUSE 4 months ago

Youtube and Google does not work properly in 115.7.0esr (64 bit)

When Firefox switched to esr version. Firefox got not work properly such as youtube and google. These websites says you doesn't have network but I already have. But this … (read more)

When Firefox switched to esr version. Firefox got not work properly such as youtube and google. These websites says you doesn't have network but I already have. But this problem sometimes happen on Google website.

Asked by Derin 3 months ago

Last reply by jonzn4SUSE 3 months ago

Firefox sees my Windows 11 laptop as a mobile device, and some websites don't work properly

I have been using Firefox since I cannot even remember when. I never had a problem with Windows 10, but since I got a Windows 11 Dell laptop a couple of years ago I have … (read more)

I have been using Firefox since I cannot even remember when. I never had a problem with Windows 10, but since I got a Windows 11 Dell laptop a couple of years ago I have been unable to use some websites. This one in particular: french.typeit.org. It allows me to write in French, with French accents and some special characters and letters that do not exist in an English keyboard. Always worked flawlessly with FF on Windows 10, but with Windows 11, I am able to write in English, but when I hit a French character nothing happens. I tried disabling all extensions, deleted history, etc., in vain. I contacted the app developer, and after a back and forth exchange with him he determined Firefox sees my laptop as a mobile device, and that is why his app will not work. He said he thought there was nothing I could do on my end, so FF needs to do something. I use this app with the Brave and Edge browsers with no problems at all, but I would much prefer to use FF if I can. Thank you.

Asked by ffellag 3 months ago

Last reply by zeroknight 3 months ago

'Sign Out' Link Broken in Firefox but Works in Edge and Chrome

When I try to log out of my financial institution's web site using the Firefox browser, the "Sign Out" link is dead. (This issue began last month.) That sign-out link wor… (read more)

When I try to log out of my financial institution's web site using the Firefox browser, the "Sign Out" link is dead. (This issue began last month.) That sign-out link works as it should when using the Edge or Chrome browsers.

I've installed each offered update to the Firefox software. I always delete temporary files, cookies, histories and caches etc. after ending an internet session. Is there some way for me to troubleshoot this specific issue at my end (i.e., check settings)?

Otherwise, I'll continue signing out from that web site by closing the browser. Cheers

Asked by remleh1 4 months ago

Last reply by cor-el 4 months ago

LINKEDIN not loading on Apple Mac desktop for hundreds of Firefox users

Dear Mozilla, Please help your hundreds of users to access LinkedIn from your browser. This problem is going on for over a week forcing me and your community to another … (read more)

Dear Mozilla,

Please help your hundreds of users to access LinkedIn from your browser. This problem is going on for over a week forcing me and your community to another browser.

Soon your CEO Laura Chambers will know.

It’s frustrating and embarrassing to see Firefox help absent :(

Asked by tcxxqqkmyh 2 months ago

Last reply by zeroknight 2 months ago

My question text was ERASED when I clicked on the "how to SHARE DATA manually" button

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and the… (read more)

This is very very annoying. I have a complicated problem & spend a long time articulating it. The website said it could not automatically get my Share Data, and there was a button to a page telling me how to do it manually. Instead of opening a new tab, it left THIS page. When I went back, this text entry box was EMPTY !!!!

Asked by FireFoxSucks 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

FF Invalid URI. Load of media resource %S failed

Firefox since 102 or 103 has a giant issues with gifs, movies ect after resuming from hibernation. In the Dev mode there are errors like this: MediaLoadExhaustedCandidat… (read more)

Firefox since 102 or 103 has a giant issues with gifs, movies ect after resuming from hibernation. In the Dev mode there are errors like this:

MediaLoadExhaustedCandidates = no any media can be loaded

Invalid URI. Load of media resource %S failed

Why does it happen only in firefox? Even in FF 120 Windows.

Asked by agressorini 5 months ago

Last reply by zeroknight 4 months ago

After upgrade, Facebook page is blank except for F in upper left corner. The page is correct using Edge.

What can I do to get my "upgraded" Firefox to display Facebook correctly. Right now, it is basically a blank page. Edge still displays Facebook correctly. Please try to… (read more)

What can I do to get my "upgraded" Firefox to display Facebook correctly. Right now, it is basically a blank page. Edge still displays Facebook correctly. Please try to give instructions that a non-expert can follow.

Asked by egreer407 5 months ago

Last reply by zeroknight 5 months ago

Firefox 121.0 on MacOS 11.7.10 shows Hebrew fonts as rectangles

Some Hebrew fonts are appearing as little rectangles , when I turn off 'allow website to provide fonts' then even more of the Hebrew (not just the Heb on buttons) appear … (read more)

Some Hebrew fonts are appearing as little rectangles , when I turn off 'allow website to provide fonts' then even more of the Hebrew (not just the Heb on buttons) appear as rectangles (see images) .

Asked by Jeremy Rutman 4 months ago

Last reply by cor-el 4 months ago

sharedbuffer

When I try to do a search, I get (for example): http://search.sharedbuffer.com/s?q=ramadan+2024+dates&_pg=384D38AB-BE20-58F5-9DEF-070C21AEF0E3 What gives? How can I … (read more)

When I try to do a search, I get (for example): http://search.sharedbuffer.com/s?q=ramadan+2024+dates&_pg=384D38AB-BE20-58F5-9DEF-070C21AEF0E3

What gives? How can I fix? Thanks

Asked by pastorstowe 2 months ago

Last reply by cor-el 2 months ago

Just recently I have not been able to sign onto the speedway.com website.

When I try to log into the site, the system sends a 2FA code. I enter the code an Firefox goes into a loop waiting for the server. When I use Chrome, I get right in. I do… (read more)

When I try to log into the site, the system sends a 2FA code. I enter the code an Firefox goes into a loop waiting for the server. When I use Chrome, I get right in. I do not want to be forced over to Chrome. How can I fix this?

Asked by Larry 4 months ago

Last reply by cor-el 4 months ago