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Firefox upgrade from 119 -> 120 results in “broken” screen capture

As of yesterday when I was running v119.0 I was able to screen capture streaming content from Hulu/Netflix etc, this morning after upgrading to v120.0 overnight, that cap… (read more)

As of yesterday when I was running v119.0 I was able to screen capture streaming content from Hulu/Netflix etc, this morning after upgrading to v120.0 overnight, that capability is now lost. Video and still captures are just a black screen. Please fix!

Asked by tomfoley248 6 months ago

Last reply by zeroknight 5 months ago

How do I stop firefox from asking to update???

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready.… (read more)

Why is this so difficult? I keep getting the attachment. How do I stop it? I NEVER WANT FIREFOX TO TELL ME THERE IS AN UPDATE. I will check and update when I'm ready. How do I stop this?

Asked by scottg1 5 months ago

Last reply by zeroknight 5 months ago

transfering .jsonlz4 bookmarks to new PC

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in… (read more)

Hi - I just reset my PC and trying to restore Firefox. I saved the default release folder (qejikze4.default-release-1669319412153) which contains the latest bookmarks in the "bookmarkbackups" folder. I tried to just replace the bookmark file in the new install (how I previously transfered them), but I can't find the files in the latest V.120 version. Any suggestions on how I can do it?

Thanks

Peter

Asked by ppmerriman 5 months ago

Last reply by cor-el 5 months ago

Youtube bottom left corner URL won't go away - full solution

Moderators, I am copy and pasting the below warning I have seen on similar posts at the top of the post. --- WARNING: This script is not provided by Mozilla and is not o… (read more)

Moderators, I am copy and pasting the below warning I have seen on similar posts at the top of the post.

--- WARNING: This script is not provided by Mozilla and is not officially supported Creating a userChrome.css file and other ways of customizing Firefox that are not exposed in the interface are there for developers, not end-users. If it were intended for end-users, you would see a menu option or checkbox; you wouldn't have to hack a text file in a hidden location.

What this means is that even though the functionality you want is no longer supported, a third-party has found a way to do it using the CSS file. If it breaks in new versions, you will need to contact the person who provided the script.

[Warning was not added by moderator, but by me to save someone time.] ---

With that out of the way, here's the issue I have, how I've solved it temporarily for the community.

When I load YouTube videos, I am given a statuspanel message with the URL of the video playing. It's not momentary or temporary, it stays there, the entire time. Why anyone thought this was a good idea, I'm not sure.

My question is simple, is there an alternative solution - to remove this statuspanel message permentantly - to what I'm sharing here, without using the userChrome.css file?

If so, please provide the solution so it can be tested and upvoted by the community, thank you in advance if that is you.

If there is not, then this post also serves as solution as well as a request to Modzila, that being.

Modzilla. Please make a solution that doesn't need custom .css scripts.

I am posting this as I needed multiple posts to achieve a solution so am hoping this serves as that for someone (including myself) until Firefox resolves this issue themselves, another way.

Solution: Windows 7/8/10/11 as of Firefox version 120.0

1. Go to about:config, click Accept the Risk and Continue 2. Type "toolkit.legacyUserProfileCustomizations.stylesheets", toggle this to true 3. Close all instances of Firefox 4. Open Explorer, navigate to %appdata% then navigate down to \Mozilla\Firefox\Profiles and select your profile folder. If you only have 1 it may be obvious, if not for me it's the only "~.default-release" folder, where ~ is a random set or letters and numbers. If you're unsure, pick the first folder named like this, then repeat the next steps for all profile folders, or use trial and error if you prefer until you achieve the desired result. 5. Make a new folder "chrome" in that folder. 6. In this folder make a new .css file, right click make a new .txt file rename the file and extension "userChrome.css". 6. Open the blank .css file with a text editor and paste this line without quotes "#statuspanel {display:none!important;}" and save. 7. Attempt to load videos or pages where messages usually appear in the bottom left and observe the results

There are various other posts both here and other places that I have combined to write this solution, none of the others worked on their own, for me, which is why I write this and to refresh the request to the Modzilla Firefox team, to please, share or make a solution so we don't have to do this, as you'll otherwise need to continue supporting this legacy feature in future versions of Firefox.

Note: This will likely remove all statuspanel messages on other pages too, I have read other statuspanel commands online so if you want to be particular about muting some and not others, you may need to modify the file further.

Asked by Conza 5 months ago

Last reply by zeroknight 5 months ago

Firefox crashed and I couldn't get it started. I unistalled it and reinstalled it. I lost all of my bookmarks, passwords and all information. What do I do to recover everything?

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover… (read more)

Firefox crashed and I couldn't get it restarted. I had to uninstall it and reinstall it. I lost all of my bookmarks, logins and other information. What do I do to recover it?

Asked by craig414 5 months ago

Last reply by ARMAN KHAN 5 months ago

Autoscrolling at chord sites not working

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the… (read more)

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the option to autoscroll, so that you can play your instrument without having to pause your playing and scroll further yourself. This feature hasn't been working for me ever since I got my new device and since it's various sites, I suppose the problem must be in the browser itself, I just can't figure it out. In the case of Ultimate Guitar, when I click autoscroll, it does move slightly, once, but then stops again, and you'd miss the movement if you're not paying close attention. I can switch between various speeds on this site as well, but it doesn't do anything. In case of Ukutabs, there's not even any kind of response from the site when I click the option. I tried turning on and off Firefox settings concerning autoscrolling and smooth scrolling, but nothing solved my problem.

Thank you for your time and energy, everyone!

Asked by czmeff 5 months ago

Last reply by zeroknight 5 months ago

retrieving deleted emails

I deleted some emails on the weekend by mistake so I went into trash to retrieve them but couldn't find them. I checked again this morning and they are still not there. … (read more)

I deleted some emails on the weekend by mistake so I went into trash to retrieve them but couldn't find them. I checked again this morning and they are still not there. Please help Thank you, Basma Brown

Asked by basma1 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Won't scroll on page

On https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_CAREERS_FL&Action=U when I log in and go to my page, Firefox will … (read more)

On https://careers.usmc-mccs.org/psc/hprd/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_CAREERS_FL&Action=U when I log in and go to my page, Firefox will not allow me to scroll and see all of the information whereas Chrome and Edge does. I am not sure if there is a setting incorrect in Firefox or it is blocking an area from scrolling. I added a copy of the screenshots below from Edge and Firefox.

Asked by shawnwil 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

All my bookmarks have the same webaddress and only one backup shows under restore (The one which was made today with the bad web address)?

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that … (read more)

I opened my bookmarks today to find out that all my bookmarks are showing the same web address (Chevrolet.com). And when I went to Recovery, I only found the backup that Firefox did today with the single web address for all my bookmarks. Firefox was updated to version 120 on 11/21/2023.

Asked by otrepusa 5 months ago

Last reply by cor-el 5 months ago

I just get a black screen when trying to watch spacex launche videos or live launch from spacex website

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2 … (read more)

black page (no video) when trying to watch spacex live or past videos https://www.spacex.com/launches/mission/?missionId=starship-flight-2

Asked by Tiki Time 5 months ago

Last reply by cor-el 5 months ago

OneNote Web Clipper not available for Firefox. Why?

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it… (read more)

I find that OneNote Web Clipper extension is not available for Firefox now. I'm sure it used to be. Why is it not available and is there a workaround to be able to use it still in FF? Windows 11.

Asked by rafikiphoto 5 months ago

Last reply by James 5 months ago

Adding A secondary Email Account

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the seconda… (read more)

When attempting to update my Mozilla account from my Firefox settings, I was unable to add my secondary email address because of an error message stating that the secondary email account exists...

Repeating this action in case of a bug resulted in being locked out of that particular window.

I have no idea what that error message means, nor how to circumnavigate it. Please help!

Thanks, MGB

Asked by MG B 5 months ago

Last reply by James 5 months ago

Font in the PDFs looks wrong

Somehow, for some pdf files, the font looks very weird as in the following image. When I open the same website with other browsers like Brave it looks normal. It also bec… (read more)

Somehow, for some pdf files, the font looks very weird as in the following image. When I open the same website with other browsers like Brave it looks normal. It also becomes normal when I download it and open it with pdf reader. So this is basically a font issue. Any solution?

Asked by Enes 5 months ago

Last reply by zeroknight 5 months ago

Horizontal scroll bar disappear

I have been using firefox mozilla to access our company EPM system for 3 years. It has been working fine but lately after I installed the latest firefox mozilla version,… (read more)

I have been using firefox mozilla to access our company EPM system for 3 years. It has been working fine but lately after I installed the latest firefox mozilla version, the horizontal scroll bar disappear in search results in the EPM system.

This did not happen when I use google chrome to access the system or Edge. It is clearly Firefox mozilla issue. Nothing is set in my preferences to make scroll bar disappear.

Asked by Jenny Tan 5 months ago

Last reply by Terry 5 months ago

Openingfirefox

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com this happened after I ran the "refresh firefox" option … (read more)

When I open firefox it opens on the "success" page it should open on my selected page Yahoo.com

this happened after I ran the "refresh firefox" option

Asked by Paul Gritt 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Missing Cookie Banner Blocker in 120.0 Firefox Release November 21, 2023

Hi, I use Firefox Developer Edition as my default testing browser. I have it set up to clear the cookies and site data when Firefox is closed. For my normal browsing I… (read more)

Hi,

I use Firefox Developer Edition as my default testing browser. I have it set up to clear the cookies and site data when Firefox is closed. For my normal browsing I use regular Firefox (currently version 120.0). I was looking through the settings on 121.0 beta Firefox Beta November 21, 2023 and saw it has the very useful Cookie Banner Blocker: When a site asks if they can use cookies in private browsing mode, Firefox Developer Edition automatically refuses for you. Only on supported sites.

According to the https://support.mozilla.org/en-US/kb/cookie-banner-reduction?as=u&utm_source=inproduct this was introduced in Firefox version 120. However I do not see it in my regular Firefox 120.0. Both browsers say that "Your browser is being managed by your organization." I can change the proxy settings in regular Firefox 120, but not in Firefox Developer beta 121. Although both have the same sentinelone 2023.1.4.650 extension set.

Asked by ewgoforth 5 months ago

Last reply by zeroknight 5 months ago

Manage extensions

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens th… (read more)

I have attempted to follow published instructions on how to manage extensions but the steps described are completely wrong. When I click the extensions icon, it opens the add-ons tab (does not present a list of extensions). There is no "gear" next to any of my extensions; just the on/off button and the .... button.

How can I force an extension to show on the toolbar?

Firefox is up to date (version 120.0).

Asked by duvalljm 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago