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Since 3 days I am not able to open my gmail in mozilla- Javascript allegedly is reason why

Hello, since 3 days on my windows pc I am not able to see the google login page and use gmail at all. The error message tells Javascript has to be installed. It all work… (read more)

Hello, since 3 days on my windows pc I am not able to see the google login page and use gmail at all. The error message tells Javascript has to be installed. It all worked fine days ago.

Device name DESKTOP Processor AMD Ryzen 5 PRO 4650U with Radeon Graphics (2.10 GHz) Installed RAM 8.00 GB (7.37 GB usable) System type 64-bit operating system, x64-based processor Pen and touch Pen and touch support with 10 touch points


Thanks for your help, Jasmine

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After signing in to Mozilla, how do I find the free built-in VPN eligibility invitation in the toolbar?

I was invited to get the free built-in Mozilla VPN. (This is actually the second time it popped up when I opened Firefox. The first time, I was busy, so I didn't have t… (read more)

I was invited to get the free built-in Mozilla VPN. (This is actually the second time it popped up when I opened Firefox. The first time, I was busy, so I didn't have time to read about it.) This time I signed in to Mozilla and selected Version 149 (because the article said that's what was being rolled out now). In the toolbar, I don't see the prompt inviting me to set it up. Does that mean I'm not eligible? Also, I'm not even sure I can SEE the Firefox toolbar. I've been thinking about getting a VPN, so this time I jumped on the free offer for the built-in VPN. I also get hundred of spam emails and ads, so I thought it might help with that problem, too. Thanks.

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Haven't been able to import passwords from Brave

I've tried to import all the passwords I had saved on Brave, which I am leaving. There's one way which is in Firefox itself, where the little icons spin and it says pas… (read more)

I've tried to import all the passwords I had saved on Brave, which I am leaving. There's one way which is in Firefox itself, where the little icons spin and it says passwords and other things have been saved. But the passwords have not come over. I've gone to several AI engines, and they have me create HTML or .csv files, but these aren't working either. When I tell AI this, I get suggestions so complicated I'd have to be an expert to use.

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How to delete all autofill addresses

I have about 19 jillion saved addresses in autofill. I know how to delete individual addresses, but I'd like to know if there's a way to select multiple entries or to de… (read more)

I have about 19 jillion saved addresses in autofill. I know how to delete individual addresses, but I'd like to know if there's a way to select multiple entries or to delete all of them in a single operation.

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On Win 11, FF keeps opening a few pixels to the right of the screen when I want it to stay as far left as possible

I am using Win 11, Microsoft Powertoys > Fancy Zones to manage the screen space on my 5120 x 1440 monitor. I also have System > Display > Multiple Displayers "R… (read more)

I am using Win 11, Microsoft Powertoys > Fancy Zones to manage the screen space on my 5120 x 1440 monitor. I also have System > Display > Multiple Displayers "Remember window locations based on monitor connection" enabled.

Any program I have besides FF will load up exactly where I had it last. FF shifts I am guessing 8 pixels to the right (or left, as this occurs if I close FF on the right side of the monitor.) If you look at the screenshots, the "opened at default" picture shows what FF looks like when I open it. You can see the xulstore.json file shows the screenX position is -8. If I manually type in 0, close out FF and reopen it, it will still shift back to the right a bit even with the .json still saying 0

How do I do one less thing when I turn the pc on and have FF open exactly as far left as possible instead of shifting over to the right?

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At this point in my downloading, which I have been doing for 3 days numerious times, and Bing comes back everytime I hit the Fixfire icon, can I just assume it's not happening?

Best topic is covered by all of the options, unfortunately! If I have done anything incorrectly it was done thru lack of tech savvy for which I apologize for. I have to g… (read more)

Best topic is covered by all of the options, unfortunately! If I have done anything incorrectly it was done thru lack of tech savvy for which I apologize for. I have to go take care of the horses now, thank you for any help you may have.

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Amazon sign in not recognized when using Firefox

I cannot log in to Amazon.ca using Firefox. When I input my email address to Amazon, it says I look like a new customer so let's set up an account. I am not a new custome… (read more)

I cannot log in to Amazon.ca using Firefox. When I input my email address to Amazon, it says I look like a new customer so let's set up an account. I am not a new customer and my account on Amazon works fine if I sign in through the Chrome browser. I have tried refreshing Firefox and also tried using Troubleshoot Mode, but the problem with Firefox persists. Is there a fix? Firefox must be blocking some type of data that Amazon requires but even white-listing the website doesn't seem to work.

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Location Wrong Continent

Never before problem with my Windows 11 Desktop frequently shows an incorrect location. Firefox shows my location as Parkdale, Victoria. Australia and not my correct Flor… (read more)

Never before problem with my Windows 11 Desktop frequently shows an incorrect location. Firefox shows my location as Parkdale, Victoria. Australia and not my correct Florida location. This is a recent Firefox issue. Location is correct in Edge and Chrome. Location is correct on my Iphone and Ipad. A new install of Firefox on a second Windows 11 PC also shows the incorrect Australia location. Changing proxy settings makes no difference. A clean install of Firefox made no difference. Changing browser made no difference. This is a recent problem and unique to Firefox. Thanks

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Folder location cannot be opend after download.

Download arrow shows 5 recently added downloads. Clicking on the folder Icon next to the file does nothing. I cannot open file location. I tried Troubleshooting mode, did… (read more)

Download arrow shows 5 recently added downloads. Clicking on the folder Icon next to the file does nothing. I cannot open file location. I tried Troubleshooting mode, didn't help. I have totally removed FireFox using Revo Uninstaller Pro and reinstalled with no avail. What's next?

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I get Profile Missing error message when trying to reinstall Firefox

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site w… (read more)

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site which is 490 KB versus the 375 KB download file from firefox.com just in case the smaller file was corrupted. But I still got the Profile Missing error message.

I am trying to simulate a laptop that has never used Firefox and so can't say that "Your Firefox profile cannot be loaded.  It may be missing or inaccessible."  I uninstalled Firefox using the Installed Apps page. Can there be fragments of Firefox that I need to hunt down and remove? I also removed the Old Firefox Data folder from the desktop.

How can I successfully install Firefox? Then I will use my old profiles that contain all my bookmarks.

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