• Solved

Firefox exclusively scrolling extremely fast

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other applicat… (read more)

Scrolling in Firefox is causing any webpage to scroll many lines at once with a single click, and it seems to be exclusively happening to Firefox, as every other application scrolls normally. I have tried searching here and elsewhere for a solution, and I have tried to change about:config settings based on the recommendations I could find to no avail. I have also tried to refresh Firefox and have used Troubleshoot Mode, but those too have not worked. I have no clue as to what could have caused this, as I have not been messing with any settings prior to this.

Asked by eventfulhorizon 1 month ago

Answered by eventfulhorizon 1 month ago

  • Solved

Problems with logging into sites

After the latest Firefox update (121.0.1) , I have been unable to use Firefox to log into iCloud or my Merrill Lynch account. I have to use Chrome instead. Other website … (read more)

After the latest Firefox update (121.0.1) , I have been unable to use Firefox to log into iCloud or my Merrill Lynch account. I have to use Chrome instead. Other website log-ins seem to be ok.

Asked by Charlie Irwin 3 months ago

Answered by zeroknight 3 months ago

  • Solved
  • Archived

New laptop - installed FF but doesn't work, blank pages

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried rei… (read more)

I got a new Acer laptop with windows 11 (64bit). I downloaded FF but when I open it, it just gives a blank page. If I type in an address nothing happens. I have tried reinstalling but nothing seems to work

Asked by indawnsshadow 1 year ago

Answered by cor-el 1 year ago

  • Locked

Error Firefox :(

Locking this thread, please continue here: [/questions/1439889] Hey everyone, I've been encountering a persistent error with Firefox, and I'm hoping someone here might h… (read more)

Locking this thread, please continue here: [/questions/1439889]
Hey everyone,

I've been encountering a persistent error with Firefox, and I'm hoping someone here might have a solution. Whenever I try to open Firefox, I keep getting an error message that says "Secure Connection Failed" for certain websites. It's really frustrating because it's preventing me from accessing important sites. I've tried clearing my cache and cookies, but the issue persists. Has anyone else experienced this problem, and if so, how did you resolve it?

Thanks in advance for any help you can provide!

Asked by jasime 2 months ago

  • Solved
  • Archived

Previous bookmarks not shown

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox o… (read more)

I reset my PC and reinstalled Firefox last month, but my bookmarks were never recovered after I logged in my Firefox account. A couple of months ago I installed Firefox on another PC (to which I no longer have access) and it showed all the synced bookmarks, but this time it doesn't. What should I do? Thank you

Asked by InfernalLord 1 year ago

Answered by InfernalLord 1 year ago

  • Solved
  • Archived

accessing a video on meethook.live

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live … (read more)

I'm trying to access a video on meethook.live. I did so in 2021 using the Firefox browser, but for some reason, it won't work anymore. The kind people at Meethook.live suggested using Chrome or Safari, but I don't want to use either of those browsers. Unfortunately, I can't figure out how to change any settings to make it work. I tried a few security settings, dropping a few protections I had set up, but that hasn't helped. Can you suggest anything?

Asked by WENDYE.ROBINSON 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

No website loads after adding userChrome.css to enable Multirow Bookmarks Bar

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of it… (read more)

I just "refreshed" firefox after it stopped loading all the websites. I then tried to isolate the problem, found out that there is no issues with my firefox and any of its add ons. But as soon as I add Chrome folder and a css to enable multirow bookmarks folder. No website launches. Just white screen. Anyone experienced the same?

Please help as I really need multirow bookmarks. Thank you.

Asked by Ankit Padmani 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

  • Solved

How do I disable search suggestions based on my search history, without deleting my search history?

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search… (read more)

I've disabled this for my google account. So when I search from google.com this behavior doesn't happen. But when I type anything into my address bar on Firefox to search, the first suggestions are from my search history.

I don't want to delete my search history.

I often use my search history to find specific things that I need, but didn't bookmark at the time. I need my search history to be saved. I just don't want to automatically receive suggestions based on it.

Is there any way to turn this off? Even with an extension or something?

Asked by Clinton Graham 4 days ago

Answered by jscher2000 - Support Volunteer 4 days ago

  • Solved

fn-F12 is different with Sonoma

Hi-- I recently upgraded from Mojave to Sonoma 14.2, and Firefox 120.0.1. In Mojave, fn-F12 used to invoke a "Dashboard" with applets like Dictionary and Thesaurus. W… (read more)

Hi--

I recently upgraded from Mojave to Sonoma 14.2, and Firefox 120.0.1.

In Mojave, fn-F12 used to invoke a "Dashboard" with applets like Dictionary and Thesaurus.

With Sonoma, fn-F12 causes the bottom part of Firefox's frontmost window to become a web developer tool, same as ⌥⌘I, instead.

Can I get my Dictionary and Thesaurus back?

--Gil

Asked by GilDawson 4 months ago

Answered by cor-el 4 months ago

  • Solved
  • Archived

browser does not work anymore

As of this morning, the Firefox browser on my work computer does not get access to any website - including mozilla itself. On the same computer Safari works without probl… (read more)

As of this morning, the Firefox browser on my work computer does not get access to any website - including mozilla itself. On the same computer Safari works without problems, on my smartphone and in the same wifi network my mobile Firefox works.

What is wrong?

Asked by cpeterbauer 2 years ago

Answered by Paul 2 years ago

  • Solved
  • Archived

Firefox is opening websites when starting

Well, I have applied all the options about proxy settings with the same result of long time for opening websites when first start of firefox. During these months I took n… (read more)

Well, I have applied all the options about proxy settings with the same result of long time for opening websites when first start of firefox. During these months I took notice to the one point, i.e. if I open website using firefox in the earlier morning there is no problem with the speed of opening as well as if I open another browser of edge the last one opens website without any delay. So the challenge of long time opening websites when the first start of firefox is still in force. How to resolve this?

Asked by Ieahsan 1 year ago

Answered by techguy150 1 year ago

  • Solved

Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 4 weeks ago

Answered by cor-el 4 weeks ago

  • Solved

History and Bookmarks don't show up in search bar after Update 123.0.1

After installing Update 123.0.1, History and Bookmarks no longer show up in the search bar even though they're still checked in my Search settings. What could be causing … (read more)

After installing Update 123.0.1, History and Bookmarks no longer show up in the search bar even though they're still checked in my Search settings. What could be causing this? Thanks!

Asked by invisiblejungle 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

private window problem

If I Open normal window (not private) then click menubar/3 bar menu (upper right side) and click 'new private window' and then close normal window, it also closed my priv… (read more)

If I Open normal window (not private) then click menubar/3 bar menu (upper right side) and click 'new private window' and then close normal window, it also closed my private window. v121.00

Asked by Muhammad_IZ 4 months ago

Answered by Muhammad_IZ 4 months ago

  • Solved
  • Archived

Stop with the unannounced updates

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox bec… (read more)

I am sick of the unannounced updates that occur without prompting me. Edge doesn't do this and I'm fed up with Mozilla unannounced updates. Going to uninstall Firefox because of unannounced updates.

[Profanity removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]


Asked by Michael Rohwedder 1 year ago

Answered by Chris Ilias 1 year ago