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Firefox does not appear in volume mixer in Windows 10

Firefox does not appear in volume mixer in Windows 10. No sound is audible in Firefox. The same Web sites work well and produce audio in other browsers. Everything's OK w… (read more)

Firefox does not appear in volume mixer in Windows 10. No sound is audible in Firefox. The same Web sites work well and produce audio in other browsers. Everything's OK with PC audio system.

Asked by yk320 2 years ago

Answered by RobertJ 2 years ago

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Security certificate problem with Mozilla server ? Can't access website.

I cannot access Mozilla via Firefox - issue arose when trying to access add-ons yesterday (25 Jan 2020). Firefox displays the following: "Secure Connection Failed An err… (read more)

I cannot access Mozilla via Firefox - issue arose when trying to access add-ons yesterday (25 Jan 2020). Firefox displays the following: "Secure Connection Failed

An error occurred during a connection to addons.mozilla.org. PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the web site owners to inform them of this problem."

In order to post this, I have had to access the site via Chromium, which also noted a secure connection error. I have used a VPN add-on to secure the connection and access the site.

I assume this is an issue on the Mozilla server with an expired certificate?

Asked by Ellinas 2 years ago

Answered by Ellinas 2 years ago

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Can't add attachments to emails in Gmail.

When I try to attach a file to an email send in Gmail, nothing happens. The upload bar shows no progress and the email sits in the draft folder. The size of the file has … (read more)

When I try to attach a file to an email send in Gmail, nothing happens. The upload bar shows no progress and the email sits in the draft folder. The size of the file has no bearing on the problem. I've tried running in Safe Mode and even did a clean reinstall but it didn't help. The problem does not occur with the same accounts in Chrome or Opera; only in Firefox. I've tried everything recommended here, but nothing helped.

Asked by Jim Morton 2 years ago

Answered by Matthew Thomas 2 years ago

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How do you bring up the Context menu in FireFox? (I'm using an Apple MacBook Pro)

I use a MacBook Pro with MacOS 10.11 and the latest version of FireFox (72.0.2) and I'm unable to figure out how to bring up the Context menu. With previous versions of F… (read more)

I use a MacBook Pro with MacOS 10.11 and the latest version of FireFox (72.0.2) and I'm unable to figure out how to bring up the Context menu. With previous versions of FireFox. I could hold down the Control key and click a tab and that would bring up the Context menu. But with the latest versions of FireFox, that option is no longer available.

I suppose if I bought a two-button mouse, I could bring up the Context menu with the right button, but you should be able to bring up the Context menu with the trackpad that come with Apple's MacBook Pro.

So how do you bring up the Context menu on an Apple MacBook Pro?

Thank you so much.

Asked by Marina43182 2 years ago

Answered by Marina43182 2 years ago

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cant rename new folder, just keep getting 'new folder'

I book mark a page....bookmarks open in default to either 'NEW FOLDER' or MOBILE ...I then change path to 'OTHER BOOKMARKS ' where all my bookmarks are. bookmarks then ch… (read more)

I book mark a page....bookmarks open in default to either 'NEW FOLDER' or MOBILE ...I then change path to 'OTHER BOOKMARKS ' where all my bookmarks are. bookmarks then change by itself and goes to 'new folder' I then try and change the name but all i get is a NEW FOLDER Look at the snap shot guys Help please...my bookmarks are in a mess

Asked by jeffersbourne 2 years ago

Answered by cor-el 2 years ago

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CTRL W doesn't close a pinned tab

CTRL + W is the keyboard shortcut to close the active tab. This works fine if the tab isn't pinned, but if I press CTRL + W on a pinned tab, it just cycles to the next ta… (read more)

CTRL + W is the keyboard shortcut to close the active tab. This works fine if the tab isn't pinned, but if I press CTRL + W on a pinned tab, it just cycles to the next tab. This isn't ideal. The shortcut should close the tab regardless of whether it is pinned (as it does in other browsers). Anyone know why Firefox does this / is it intentional behaviour?

Asked by whalemonster 2 years ago

Answered by McCoy 2 years ago

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How to make a custom search engine (URL parameter with %s) the default search engine?

Firefox used to allow a hack to add a custom search engine to the search engine list. This allowed users to make custom engines the DEFAULT search engine. (Engines can be… (read more)

Firefox used to allow a hack to add a custom search engine to the search engine list. This allowed users to make custom engines the DEFAULT search engine. (Engines can be added to Bookmarks but then they require a keyword to activate. Default engines do not require a keyword to activate).

The way to do it was: 1) place a folder called "searchplugins" with your custom .xml file describing your search engine (i.e.,, a URL with a %s added to it) inside your Home folder on a Linux OS.

2) open the Web Console

3) input: Services.search.addEngine("file:///home/user/searchplugins/custom-engine.xml", null, null, false);

4) now your custom search engine would appear in the search engine listing in Firefox and could be made default

On recent Firefoxes, this no longer works. When I inter the Sevices.search.addEngine part to the Web Console, I get this message: "ReferenceError: Services is not define"

I've been using Google Chrome because of stuff like this. Firefox just doesn't allow me to do what I want to do. But I appreciate Mozilla ideals and am trying to give Firefox another chance. But it is contingent on being able to make my custom search engine the default search engine.

Is there a fix for this error I'm encountering in the Web Console?

Asked by grgwmsm 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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How can I prevent ctrl+q from closing the browser?

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable… (read more)

When I click ctrl+q by mistake, the browser window with all its tabs is closed immediately, with no warning. This has already made me lose data. is there a way to disable this keyboard shortcut?

Asked by Erel Segal-Halevi 2 years ago

Answered by Ruba 2 years ago

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How to hide all tabs in one or more containers

https://support.mozilla.org/en-US/kb/containers seems to suggests that it's possible to hide all tabs in certain containers, but does not explain how to do that. "Hide an… (read more)

https://support.mozilla.org/en-US/kb/containers seems to suggests that it's possible to hide all tabs in certain containers, but does not explain how to do that.

"Hide and Show: Assume you use your browser for both Work and Personal tasks. When you come home at the end of the day, you don’t want to be thinking about “Work” anymore, but your browser is full of Work tabs. You can “Hide” your Work tabs and proceed with your Personal tasks. Then the next day, when you are back at work, you can “Hide” your Personal tabs and “Show” your Work tabs."

On an aside, I'm also getting pretty confused between collections (mobile), containers (desktop), sessions, tab groups, etc... they all seem to have overlapping but different functionality.

Asked by chrisvdb 2 years ago

Answered by RobertJ 2 years ago

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If I start Firefox by clicking a link in another application or operating system a window without Menu Bar items is opened

As stated in the title, everytime when I open a link in the operating system (i.e. clicking on a link in an email or opening a website with Alfred) while Firefox is not a… (read more)

As stated in the title, everytime when I open a link in the operating system (i.e. clicking on a link in an email or opening a website with Alfred) while Firefox is not already running, the following happens:

1. Two Firefox windows are opened 2. One window opens the requested website (https://startpage.com in the Screenshots) but has no context items in the Menu Bar above. 3. The second opens at Home and has the items in the Menu Bar.

I am using Mac OS Catalina (multiple versions) and the issue persisted a complete reinstall (I wiped my hard drive and did a clean install) of the operating system. I tried mainstream Firefox 73.0 and Firefox Dev Edition latest beta 74.0b2. (Used `brew cask` to install) Also I do have another Mac on High Sierra that does not have this issue.

Asked by Marco Di 2 years ago

Answered by cor-el 2 years ago

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How can I enable back the dropdown in address bar?

So my Firefox Developer edition just got updated to the version 74.0b2 and I got this brand new address/search bar. One of the things that it used to have before it had b… (read more)

So my Firefox Developer edition just got updated to the version 74.0b2 and I got this brand new address/search bar. One of the things that it used to have before it had been updated was a simple arrow-down button that, when clicked, showed the most visited sites. Now, after the update, this button is gone (pic related). This makes my experience with Firefox *extremely* worse, because now I don't have a quick access to open one of my most visited sites inside the current tab without starting typing their addresses. Is there any option to bring that feature back? Is removal of this button an already-made design choice for Firefox that will stay with us for the next versions?

Asked by AWKjrh32r1 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Firefox has stopped working in Windows 8.1

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that … (read more)

I currently run Windows 8.1 on my laptop. I upgraded to Firefox 73 a couple of days ago, and now when I open Firefox, I immediately get an error box and the message that "Firefox has stopped working". I have uninstalled Firefox, rebooted my laptop and reinstalled Firefox, but get the same results. I also uninstalled 3 Microsoft KB updates that ran on the day that Firefox initially failed. Nothing seems to fix the problem. I also run Google Chrome, and have not issues with it. Here are the details of the problem: Problem signature:

 Problem Event Name:	BEX64
 Application Name:	firefox.exe
 Application Version:	73.0.0.7342
 Application Timestamp:	5e3dd850
 Fault Module Name:	StackHash_f96d
 Fault Module Version:	0.0.0.0
 Fault Module Timestamp:	00000000
 Exception Offset:	PCH_E3_FROM_firefox+0x0000000000012DA7
 Exception Code:	c0000005
 Exception Data:	0000000000000008
 OS Version:	6.3.9600.2.0.0.768.101
 Locale ID:	1033
 Additional Information 1:	f96d
 Additional Information 2:	f96d8dfc5abfdb4955f2d95536ed83bc
 Additional Information 3:	ac30
 Additional Information 4:	ac3018f570c0593619fc4cea353ba848

Asked by Keith 2 years ago

Answered by Roland Tanglao 2 years ago

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Suddenly can't make PayPal payments on eBay using Firefox

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying … (read more)

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

Asked by djmb 2 years ago

Answered by ramos5391 2 years ago

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I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (read more)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Asked by Eastcreek 2 years ago

Answered by cor-el 2 years ago

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Does McAfee Webadvisor extension block selecting text and links on https://marsbase.org/?

As per subject. When I disable the extension and reload the webpage I can once again select text and click on links. I tried contacting McAfee support and they suggested … (read more)

As per subject. When I disable the extension and reload the webpage I can once again select text and click on links.

I tried contacting McAfee support and they suggested reinstalling the extension but I don't want to do that just yet. If you already have the extension perhaps you can see if you have the issue? https://marsbase.org/

I'm not sure whose responsible firefox or mcafee?

I've also asked https://superuser.com/q/1525936/627894 here and reported the extension to firefox.

So can anyone with McAfee WebAdvisor replicate this issue so I can forward this onto McAfee support?

Asked by brisdaz 2 years ago

Answered by brisdaz 1 year ago

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Ineed to login to one site but via differnt ID's but Password doesn't allow this & I cannot show the two IDs in the login name page

My wife & I have separate accounts in a fund, the web site is the same but the ID and passwords are different, I can make and save these in password manager but when … (read more)

My wife & I have separate accounts in a fund, the web site is the same but the ID and passwords are different, I can make and save these in password manager but when I click on either one it only goes to the web site and doesn't fill in the data fields, associated with this, is also the issue of being able to ID which of the two logins in the list of available logins, belongs to which person ie how do I distinguish the web site data for a or b so as to make the job easier than manually logging in please? It'd be nice to be able to label these two logins in some way or use coloured text or similar?

Asked by Agelessgood guy 2 years ago

Answered by Wesley Branton 2 years ago