Firefox Support Forum

In the Flatpak version of Firefox 103.0.2 the resize handles do not appear when you hover over any of the 4 edges of the firefox window unless you hold down the left mouse button, then they appear, but you have to get the mouse pointer just right before pressing the left mouse button. I notice on several forums that this has been like this for the last 2 months, are the team at Mozilla working on a fix, cheers

I have suddenly become unable to access Amazon Smile through Firefox. Google Chromr seems to work ut I don't really like it. I get the message: Secure Connection Failed

An error occurred during a connection to smile.amazon.co.uk.

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

This seems strange as I have never had this prolem until today. ps I'm not particularly computer savvy so you'd have to lead me by the hand!

Hi!

In the past few week I have started having problem playing certain YouTube videos (I see no real pattern except certain channels seem to be more likely to fail than others) in a normal browser window, the video will stop at the spinning circle. It works if I try in an incognito window (with all the same extensions active) or another browser. I have noticed the problem on a Linux Mint laptop as well as on a macbook. On the Linux laptop I tried replacing the built in Firefox with the one from the the Mozilla homepage with no improvement. If I clear history in Firefox it seems to work once or twice and then the problem reappears. I also tried disabling hardware acceleration but no dice. There does not seem to be any difference whether I am logged in to my YouTube account or not. I have even tried reinstalling the computer but the problem does not disappear.

When using the built in history side bar or history manager, after scrolling down and clicking on a link, it automatically scrolls back to the top. THIS IS SOOO ANNOYYYINGG!! Please tell me how I can stop this behavior so I don't have to manually scroll back down to where I was EVERY TIME I CLICK A LINK FROM THE HISTORY.

Hi, I'm new to Firefox and purchased Mozilla's Firefox Private Network Browser Extension. How can I tell that it's on? Should I be seeing some sort of icon on my address bar or something? And what could be the problem if it isn't on?

Compared to Chrome, when I login then a can see extension icons on the bar. Should I be signing on to Firefox too?

Is there a way to get my home and work computer to sync. It is almost like I have two different web browsers. I should be able to see my browsing history from work on my home computer, shouldn't I?

Hire staff instead of your blind leading the blind approach would be appreciated.

Case in point, password security regarding access to my Last Pass vault!

Through one of your updates, my master password to access my Last Pass account is shown which allows anyone to access my last pass vault. Your instructions are useless and incorrect and your real support is a joke.

If you have an accurate solution that applies to your CURRENT version, I would appreciate your help.

As a FYI, Chrome and the other normal browsers have retained the requirement to provide their master password to gain access to my Last Pass vault.

Aside from this issue and lack of real support, your browser is great. If I can's get a solution from you, I will have to stop using your browser.

As of 16 August Firefox Development Edition continually crashes.

Firefox standard is fine.

Tried the following 1. Shutdown and restart 2. Refresh 3. Uninstall, download and reinstall (4 times) 4. Chkdsk /r with restart then uninstall and reinstall 5. Open in troubleshoot mode 6. Tried incognito window 7. Tried disabling AV (Eset)

No change other than when the crash happens. Initially it would require opening a few tabs and browsing - now it crashes on startup.

Given that no other applications are behaving adversely, that Firefox standard works, that this was working find until 12 hours ago - my suspicion is it is something to do with the Developer edition.

Any other suggestions welcome.

Sorry I asked the question in the title. I cannot open links in emails or on websites sometimes. I am using Firefox but even if I paste the link into Microsoft Edge the link will not work. I do not know why and it has only started happening lately - within the last month or so. Any advise gratefully received. Maybe it is my system or settings or Firefox or Bitdefender. I am a techophobe so please bear that in mind when you respond. Thank you

Hi, I have an old mid 2011 iMac running on OS High Sierra 10.13.6. I have updated to the latest version, I restarted my computer, and Firefox crashes suddenly at least a couple of times a week, if not more. Is this a problem that can be fixed or is this just going to be the status quo now?

Thanks for any help or suggestions that may help. Mz. C

After upgrading to Firefox 103, I've noticed the following behavior:

The mouse icon does not change while moving over web pages or even the menu items and tabs.

It requires a click for the mouse icon to change and for an action to take place.

This causes problems because of some actions that expect a mouse hover or a click-and-hold response, which this error is preventing.

For example, clicking on Google Maps and dragging to move the map is impossible.

Hovering over a menu to allow it's automatic drop down to appear is also impossible.

This is not consistent; when I open a new Firefox window the mouse behaves normally for a time.

It does lose this ability but I don't know how quickly it happens, but after at least an hour of use, the problem is apparent.

I had thought this was a problem with my extensions or themes, because the problem does not exist in private mode. But when I temporarily removed all the extensions and themes from my setup, the problem still occurred. And the fact that a new window with all extensions still active suggests that this is not caused by those extensions, or if so, not immediately.

Bookmark details for my bookmarks are suddenly missing. I still see the list of bookmark folders, and within each folder I still see the list of bookmark names. But the navigation details (i.e., URLs) for each bookmark are nowhere to be seen. Nothing happens when I click on a bookmark.

What could have happened? Is there a way to recover that information? (Unfortunately I don't have an up-to-date bookmark backup.)

I am a visually impaired individual, who is struggling at times to clearly and efficiently see the controls, menus, and bookmarks on the FF browser header/pages. I have adjusted every setting, on my own system and within FF, that I can find and think of. I have the webpages set the way I need them to be; I just continue to struggle with the Tab headers, menus, and bookmarks within FF itself. If anyone can help me, it would be GREATLY appreciated. TIA.

I have the Distill Web Page Monitor Extension loaded. When I click on it, it shows me all the correct Monitors that I have configured. If I click on "Go to Watchlist" it's supposed to take me to the web management page where all the same Monitors should be shown. It takes me there but there are no Monitors visible. If I go to the webpage https://accounts.distill.io and log in then all the Monitors are correctly displayed. I note that the URL after I click on "Go to Watchlist" is moz-extension://xxxxxxxxxx/ui/inbox.html#inbox and not https://monitor.distill.io/#/w/0/list/all/ after I've logged in at https://accounts.distill.io.

Any suggestions please?

I'm running Distill Monitor Add-On version 1.18.6

I am running a fresh instaled Ubuntu 2022.04, so this is the first Firefox-from-snap.

I am a Jupyter user, and when launch the Jupyter-lab (which try read a file in ~/.local/... directory) I get the deny; I can launch it when connect to Jupyter server, which is an annoying behaviour.

I browse for help, so I change the "security.fileuri.strict_origin_policy" to false, but didn't help

I verify that Firefox let me navigate my personal folder, but deny access to hidden folders (name starting with dot). I test this behaviour by create a new directory in my personal folder (navigable) and then change the name by adding the initial dot (access denyed).

I guess this is an effect of security policies of Firefox, but how can I change this policy in a safe way?