Firefox Support Forum

Unable to install Firefox on WIN11. Wants to create a profile but get "An unexpected error has prevented your changes from being saved. (This is a new Desktop unit I received today and have not had any problems with WIN10.

How do I paste in the game forge of empires chat windows with my mouse and without clipboard, it will only allow me to use clipboard control V for keyboard not my mouse, using my mouse to select all, copy, it's fine, cannot use paste with mouse,

When I copy the URL of something on the web and save it to a new email, Firefox immediately changes it to a picture. I am creating a list of URLs. I then have to find the (carrot?) click it and eventually get the the URL back to "plain Link". I then have to repeatedly attempt to do a return so I can continue entering below the URL. Why do you make this so hard? How can I stop the change in the first place?

Thank You

I am using an outside application (1) that starts another application (2) on my computer. I already have the admin console for (2) open in Firefox. When I activate the application from (1), it sends a command to open up another tab with the exact same URL in Firefox. Its really more of a nuisance than anything, but I would like to make Firefox just defer to the existing tab since the URLs are the same. Not sure if this is possible, but it would be great if it was.

Thanks!

Starting today, Sep 1, 2023, any link I click on in Outlook for Mac version 16.76.2 (23082700) starts Firefox 117.0 but will NOT open a tab with the page that the link has sent to it. All it does is start Firefox with a New Tab and nothing else happens. This is happening from emails from all different senders. The only way currently I can get an email link to work is to start Firefox first, then click on the link in the email message which will then open the website. THIS IS VERY ANNOYING! This has never happened since I've been using Outlook for Mac since 2017. I've included a screenshot example of the link in the email that Firefox should be following but doesn't.

Since Mozilla updated this morning I get cannot connect to server whatever site I try. Leas are fine and internet fine on other device. Please help techno dinosaur. Need my desktop internet working.

Subject: Issue with Video Playback on Firefox

Dear Support Team,

I hope this message finds you well. I am writing to report a recurring issue I have been facing with video playback on Firefox while using WhatsApp Web. Whenever I attempt to play received videos on WhatsApp Web through Firefox, I encounter an error message stating "The video cannot be played." I have attempted various troubleshooting steps to resolve this issue, but unfortunately, it persists.

Here is a summary of the troubleshooting steps I have taken:

Ensured that I am using the latest version of Firefox. Confirmed that media playback technologies like HTML5 are enabled in Firefox. Disabled all browser extensions and add-ons to rule out conflicts. Checked and adjusted browser video playback settings. Cleared browser cache and data. Despite these efforts, the problem persists, and I am unable to play WhatsApp Web videos on Firefox. This issue is particularly inconvenient, and I rely on WhatsApp Web for communication.

I kindly request your assistance in resolving this matter as soon as possible. If there are any specific Firefox or WhatsApp Web settings that need to be adjusted or if there is any additional information you require from me, please do not hesitate to let me know. I am eager to have this issue resolved and appreciate your prompt attention to it.

Thank you for your assistance.

Sincerely, Reza

Firefox is my default web browser. When I turn on my computer to check my emails in the morning, I usually have links sent by friends/family or work. I have always been able to simply click the link and when Firefox opens it goes straight to the link. Not since the latest update. Firefox opens, but the tab remains blank as if I never clicked the link. I have to go back to my email app and re-click the link for Firefox to open it. Then it does. It will open the link as well if I open up Firefox beforehand. I tried to Refresh and default every setting but Firefox remains unable to open links upon first startup. I also deleted and re-installed Firefox but I continue to have the issue. Any ideas? Thanks!

I cannot print anything from Firefox...not even a webpage....but when I use Safari, I have no problems printing the same webpages...and I can also print offline, like when I use Notepad.

I've updated the macOS to Catalina.

Please help!

Everything is in the title. It's very annoying to want to go back to a google search, only to find out it wasn't registered in the navigation history. AFAIK it seems completely random which pages will get registered and which won't.

Thanks.