Showing questions tagged: Show all questions

Have to restart firefox everytime to get bluetooth to work

To reproduce bug: 1. Open Firefox 2. Connect Bluetooth headset 3. Audio from browser (youtube etc) doesn't work. 4. Audio from other apps works with blue… (read more)

To reproduce bug:

    1. Open Firefox
    2. Connect Bluetooth headset
    3. Audio from browser (youtube etc) doesn't work. 
    4. Audio from other apps works with bluetooth
    5. Shut down all instances of FF.
    6. Reopen FF and bluetooth works.

Asked by Yefff 2 months ago

After changing primary email, it keeps telling me invalid password, showing the old email in sync

I am adding a new device. I changed the primary email months ago. Now, when I go to sign in for sync I get prompted for may email and password, after validating that I ge… (read more)

I am adding a new device. I changed the primary email months ago.

Now, when I go to sign in for sync I get prompted for may email and password, after validating that I get an email with the verification code.

After writing the verification code, I get an error message saying invalid password, and it shows my old email that was used for the account.

So now there's no way to configure sync, even writing the correct password for that old email account, repeats the process with no luck.

Old email address was completely removed months ago when I added the new email.

Asked by Fede Einhorn 2 months ago

Videos blocking if you open another separate window

Hello, it's happening a strange thing. Sometimes I use a window of firefox on the first monitor and another on the second monitor, that's fine here. But if I play like a … (read more)

Hello, it's happening a strange thing. Sometimes I use a window of firefox on the first monitor and another on the second monitor, that's fine here. But if I play like a video on the second window and I browse internet on the first one the video on the second monitor will block, but the audio works..

Most of the time it happens when I browse facebook but it happend even while typing this help question so...

To fix this I just need to move the cursor on the video...

I'll link a video to let you see: https://streamable.com/whil7y

Asked by mattuz 2 months ago

Install hangs

Was having trouble with Firefox (not connecting to web sites). Tried refresh did not fix did search and deleting all Mozilla files. Now when I launch Firefox exe. get me… (read more)

Was having trouble with Firefox (not connecting to web sites). Tried refresh did not fix did search and deleting all Mozilla files. Now when I launch Firefox exe. get message "for some reason we could not install Firefox try again " takes about 30 min. or longer to get this message

Asked by uscple4mc 2 months ago

Eye strain because of flashing white screen while opening new tab

Hi Would it be possible to fix the issue of flashing of white screen while opening new tab to help prevent eye strain. It's really annoying and hurts the eyes when in a d… (read more)

Hi

Would it be possible to fix the issue of flashing of white screen while opening new tab to help prevent eye strain. It's really annoying and hurts the eyes when in a dark room and using dark mode. The post here describes the problem very well:

https://techcommunity.microsoft.com/t5/discussions/flashing-a-white-screen-while-open-new-tab/m-p/894858 https://techcommunity.microsoft.com/t5/discussions/flashing-a-white-screen-while-open-new-tab/m-p/894858

Asked by atborg2 2 months ago

anoying extra window on start up and YouTube Freeze's FireFox..

Lately, every time I start FireFox, it opens an extra window telling me adblock is successfully installed...and wont stop. And now, after being on YouTube for a short tim… (read more)

Lately, every time I start FireFox, it opens an extra window telling me adblock is successfully installed...and wont stop. And now, after being on YouTube for a short time, it Freeze's FireFox...Help...thank you..

Asked by normesimpson 2 months ago

Data form does not open in firefox but does on another browser.

I have been using firefox as my preferred browser for long without any disappointments. I have however encountered a situation where the form on this resource does not op… (read more)

I have been using firefox as my preferred browser for long without any disappointments. I have however encountered a situation where the form on this resource does not open (i.e. when you click on the register button) However, the same opens in another browser...

Is there any setting that I may not be having right?

Michael.

Asked by Mike N.K 2 months ago

Last reply by TyDraniu 2 months ago

Removal of Amazon Chat Assistant

Every time I start Firefox ... it start up Amazon Chat assistant window .... Google advise remove this from Firefox AddIns ... but it is not listed. This is on a PC W10 … (read more)

Every time I start Firefox ... it start up Amazon Chat assistant window .... Google advise remove this from Firefox AddIns ... but it is not listed.

This is on a PC W10

Asked by sargan 2 months ago

iCloud Notes rendered unusable

On a brand new install of Firefox, since starting out - iCloud Notes text block (not Folders and Note Titles) flashes black and renders the web application useless. This … (read more)

On a brand new install of Firefox, since starting out - iCloud Notes text block (not Folders and Note Titles) flashes black and renders the web application useless. This is not an issue on Chrome, but I am trying to move away from Chrome.

What could be the cause of this?

Asked by Martin 2 months ago

Firefox won't sync history/bookmarks - but will "Send tabs to device"

Hi, Sync well, won't! I've logged in fine, but on three devices (2 x windows 10, 1 x Android 10), it wont sync - although it will send tabs amongst the devices. I've trie… (read more)

Hi, Sync well, won't!

I've logged in fine, but on three devices (2 x windows 10, 1 x Android 10), it wont sync - although it will send tabs amongst the devices.

I've tried one of the Win10 on two networks.

I click Sync, and I get no error messages, but nothing happens. If I check the about:sync-log, I see the following:

Error log is as follows:

1593531177425 Sync.LogManager DEBUG Flushing file log 1593531177426 Sync.BulkKeyBundle INFO BulkKeyBundle being created for undefined 1593531177436 Sync.LogManager DEBUG Log cleanup threshold time: 1592667177436 1593531177445 Sync.LogManager DEBUG Done deleting files. 1593531639260 FirefoxAccounts INFO Polling device commands. 1593531639261 Sync.Service DEBUG User-Agent: Firefox/77.0.1 (Windows NT 10.0; Win64; x64) FxSync/1.79.0.20200602222727.desktop 1593531639261 Sync.Service INFO Starting sync at 2020-06-30 16:40:39 in browser session IlbH5FF_JT0T 1593531639261 Sync.Service DEBUG In sync: should login. 1593531639261 Sync.Service INFO User logged in successfully - verifying login. 1593531639262 FirefoxAccounts DEBUG FxAccountsProfileClient: Requested profile 1593531639262 FirefoxAccounts DEBUG getOAuthToken enter 1593531639263 FirefoxAccounts TRACE getCachedToken returning cached token 1593531639263 FirefoxAccounts DEBUG getOAuthToken returning a cached token 1593531639263 Sync.BrowserIDManager DEBUG unlockAndVerifyAuthState already has (or can fetch) sync keys 1593531639263 Sync.Status DEBUG Status.login: error.login.reason.network => success.status_ok 1593531639263 Sync.Status DEBUG Status.service: error.login.failed => error.login.failed 1593531639263 Sync.Service DEBUG Fetching unlocked auth state returned success.status_ok 1593531639263 Services.Common.RESTRequest DEBUG GET request to https://profile.accounts.firefox.com/v1/profile 1593531639266 Services.Common.RESTRequest DEBUG GET request to https://api.accounts.firefox.com/v1/account/device/commands?index=0 1593531639769 Sync.Resource DEBUG GET fail 401 https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections 1593531639769 Sync.Resource WARN GET request to https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/info/collections failed with status 401 1593531639770 Sync.Service WARN 401: login failed. 1593531639770 Sync.BrowserIDManager DEBUG _findCluster has a pre-existing clusterURL, so fetching a new token token 1593531639770 Sync.BrowserIDManager INFO Getting keys 1593531639771 Sync.BrowserIDManager INFO Getting an assertion from: https://token.services.mozilla.com/1.0/sync/1.5 1593531639771 FirefoxAccounts DEBUG enter getAssertion() 1593531639771 FirefoxAccounts DEBUG getKeypairAndCertificate: already have keyPair and certificate 1593531639771 FirefoxAccounts DEBUG getAssertionFromCert 1593531639772 Services.Common.RESTRequest DEBUG GET https://profile.accounts.firefox.com/v1/profile 304 1593531639772 FirefoxAccounts DEBUG getAssertionFromCert returning signed: true 1593531639772 Sync.BrowserIDManager DEBUG Getting a token using an Assertion 1593531639772 Services.Common.TokenServerClient DEBUG Beginning BID assertion exchange: https://token.services.mozilla.com/1.0/sync/1.5 1593531639772 Services.Common.RESTRequest DEBUG GET request to https://token.services.mozilla.com/1.0/sync/1.5 1593531639786 Services.Common.RESTRequest DEBUG GET https://api.accounts.firefox.com/v1/account/device/commands?index=0 200 1593531639786 Hawk DEBUG (Response) /account/device/commands?index=0: code: 200 - Status text: OK 1593531639786 Hawk DEBUG Clock offset vs https://api.accounts.firefox.com/v1: -786 1593531640290 Services.Common.RESTRequest DEBUG GET https://token.services.mozilla.com/1.0/sync/1.5 200 1593531640290 Services.Common.TokenServerClient DEBUG Got token response: 200 1593531640290 Services.Common.TokenServerClient DEBUG Successful token response 1593531640290 Sync.Status DEBUG Status.login: success.status_ok => success.login 1593531640290 Sync.Status DEBUG Status.service: error.login.failed => success.status_ok 1593531640290 Sync.BrowserIDManager DEBUG _findCluster returning https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.BrowserIDManager DEBUG Cluster value = https://sync-733-us-west-2.sync.services.mozilla.com/1.5/120176115/ 1593531640290 Sync.Status DEBUG Status.login: success.login => error.login.reason.network 1593531640290 Sync.Status DEBUG Status.service: success.status_ok => error.login.failed 1593531640291 Sync.ErrorHandler ERROR Sync encountered a login error 1593531640291 Sync.SyncScheduler DEBUG Clearing sync triggers and the global score. 1593531640291 Sync.SyncScheduler DEBUG Next sync in 3600000 ms. (why=schedule) 1593531640292 FirefoxAccounts TRACE not checking freshness of profile as it remains recent 1593531640292 Sync.Service DEBUG Exception calling WrappedLock: Error: Login failed: error.login.reason.network(resource://services-sync/service.js:1041:15) JS Stack trace: onNotify@service.js:1041:15 1593531640293 Sync.Service DEBUG Not syncing: login returned false. 1593531640293 FirefoxAccounts TRACE not checking freshness of profile as it remains recent

Anyone got any idea?

Thanks,

Mike.

Asked by mikehealy74 2 months ago

Firefox Sync is not working / Firefox Sync nie działa

Kilka dni temu przestała działać synchronizacja w Firefox. Przelogowanie i przeinstalowanie przeglądarki nie pomaga. Jaka może być przyczyna? Wszystkie synchronizowane ur… (read more)

Kilka dni temu przestała działać synchronizacja w Firefox. Przelogowanie i przeinstalowanie przeglądarki nie pomaga. Jaka może być przyczyna? Wszystkie synchronizowane urządzenia są widoczne.

A few days ago synchronization in Firefox stopped working. Relogging and reinstalling the browser does not help. What could be the reason? All synced devices are visible.

Asked by Kasik 2 months ago

Content Security Policy (CSP)

Blocked by the Content Security Policy (CSP) An error occurred when connecting to account.1und1.de. Firefox has prevented this website from loading in this way because th… (read more)

Blocked by the Content Security Policy (CSP)

An error occurred when connecting to account.1und1.de.

Firefox has prevented this website from loading in this way because the website has a content security policy that does not allow this.

Asked by Charly 2 months ago

bluetoothイヤホンでの動画一時停止・再生の操作

PC版firefoxで、bluetoothイヤホンをペアリングして、Youtube等の動画を試聴しています。 イヤホン側に一時停止/再生と音量調節のボタンがあるのですが、firefoxでの視聴時には一時停止/再生の操作ができません。 音量調節は可能で、スマホのYoutubeアプリだと一時停止/再生が出来る為、イヤホン側の不具合ではないよう… (read more)

PC版firefoxで、bluetoothイヤホンをペアリングして、Youtube等の動画を試聴しています。 イヤホン側に一時停止/再生と音量調節のボタンがあるのですが、firefoxでの視聴時には一時停止/再生の操作ができません。 音量調節は可能で、スマホのYoutubeアプリだと一時停止/再生が出来る為、イヤホン側の不具合ではないようです。

firefoxの設定を変更する事で、イヤホンのボタンでの操作が可能になるでしょうか? あるいは、拡張機能を導入することで、可能になるのでしょうか? 可能だとすれば、方法をご教授いただきたいです。 よろしくお願いします。

Windows10 Ver.77.0.1を使用しています。

Asked by the_17th_topaz 2 months ago

my bookmark is file:///C:/Users/Public/ccpp.html.lnk, and cant open the lnk

One my bookmark is a local windows lnk, which links to some.html, before version 78.0.1, it works very well that FF directly opens the some.html. And today, I updated FF… (read more)

One my bookmark is a local windows lnk, which links to some.html, before version 78.0.1, it works very well that FF directly opens the some.html. And today, I updated FF to 78.0.1 (64 bit), it pop a window , meas download a file.

How can I get the same action like version 77 or older.

Firefox 78.0.1 (64 bit) desktop

Asked by qinpan_110 2 months ago

Pop up appears in 1st Display when the firefox is in second display

Hello, I am using SAP CRM using Firefox. I always open my Firefox in second display and always i need the pop up to appear on the second display where my Firefox is opene… (read more)

Hello,

I am using SAP CRM using Firefox. I always open my Firefox in second display and always i need the pop up to appear on the second display where my Firefox is opened.

But the pop up just shifts to the first screen each time

I don't have this issue in Chrome or the edge

Asked by sudheerkrishnan85 2 months ago

I click on Firefox Icon in taskbar and all I get is a blank new tab.

I have always clicked on the Firefox icon which I have pinned to my taskbar and the home page which I have assigned in "options"..... https://www.yahoo.com/..... would op… (read more)

I have always clicked on the Firefox icon which I have pinned to my taskbar and the home page which I have assigned in "options"..... https://www.yahoo.com/..... would open in a new tab as I also have set in "options".

After updating to the current 78.0.1..... all I get now is a blank new tab.....

If I click on the home page icon in the upper left hand corner..... I go to my home page as expected which opens in a new tab as expected..... and once Firefox is opened..... if I click on the Firefox icon in my taskbar..... the home page opens in a new tab as expected.....

Therefore..... the problem is..... FIREFOX MUST FIRST BE OPENED in order for the home page designator to be recognized and open in a new tab.....

IF IT IS NOT FIRST OPENED..... Firefox opens a new bank tab..... then..... once it opens..... it functions as it should..... and as it always has in the past.....

I'm sure that this is some setting that has inadvertently been changed during the update..... and if you know how to correct my problem..... which I'm sure many many others are experiencing..... please let me know.....

However..... I have read a couple other topics which I'm confident are referring to this same problem..... and the responses are doing nothing more than explaining how to set the home page or something which falls under the "setup" category.....

Please..... give me some credit..... The problem I'm describing has nothing to do with the user's end or something I'm not doing or haven't done..... and everything to do with the developer and the update.....

Thanks!

Asked by trainsguy 2 months ago

Bug on YouTube full screen on mac os

On full screen YouTube after some seconds show this little white bar at bottom the video. If put the cursor on top of it desapears but after seconds, the bar return. Have… (read more)

On full screen YouTube after some seconds show this little white bar at bottom the video. If put the cursor on top of it desapears but after seconds, the bar return.

Have disabled all add ons, but not resolved. I`m using 77.0.1 at Mac os 10.15.5.

image

Asked by kosik64066 2 months ago

tuning duckduckgo search engine in firefox

Using duckduckgo as search engine for firefox. Can't find a way to keep some websites (like amazon.com, and wikipedia) out of search returns. Nothing in firefox Options/p… (read more)

Using duckduckgo as search engine for firefox. Can't find a way to keep some websites (like amazon.com, and wikipedia) out of search returns. Nothing in firefox Options/preferences/Search fits. Cannot seem to interact with duckduckgo to do the desired filtering.

Asked by magiccamera1 2 months ago

Plugincontainer high cpu causing Prime video stutter

Plugincontainer high CPU causing Prime video stutter. I only get this with Amazon Prime, Hulu and Netflix are fine. This problem has just recently started. Plugincontaine… (read more)

Plugincontainer high CPU causing Prime video stutter. I only get this with Amazon Prime, Hulu and Netflix are fine. This problem has just recently started. Plugincontainer in Hulu or Netflix hovers around 10% but in Amazon Prime it will shoot up to 60% causing the video to stutter. I have process explorer to monitor CPU.

My plugins are: OpenH264 Video Codec provided by Cisco Systems, Inc. Version 1.8.1.1 Last Updated October 29, 2019

Shockwave Flash Shockwave Flash 32.0 r0 Version 32.0.0.387 Last Updated July 2, 2020

Widevine Content Decryption Module provided by Google Inc. Version 4.10.1582.2 Last Updated February 18, 2020

Firefox says they are up to date.

Asked by sotackd 2 months ago

Three fingure gesture on Windows 10 to Play/Pause video on any tab

As shown in the attached image the play/pause gesture on windows 10 by using three finger tap doesn't work on Firefox. The feature works perfectly on chrome. can you impl… (read more)

As shown in the attached image the play/pause gesture on windows 10 by using three finger tap doesn't work on Firefox. The feature works perfectly on chrome. can you implement the same in Firefox.

Asked by kunalxvora 2 months ago