Firefox Support Forum

I seem to be encountering various problems since the update to 73, the main one is the profile folder, I dislike the default location so have previously just put my preferred location in appdata\roaming\mozila\profiles.ini but 73 regularly ignores this and puts a basic profile in the default location and alters profile.ini. Using the profile manager does not get any better results. I am also having problems with the home page, I have set a custom page but 73 often resets this to a blank page or sometimes the default home page. I have had to resort to a 'portable' version as 73 constantly resetting things was getting so annoying but the portable does not work well as a default browser.

Hi,

Using Firefox version 83.0 on MacBook Pro 2019 16 inch model. When I pause a video on any webpage, I hear a sudden loud "crack" sound from the speakers. It also happens when I unpause, jump backward or forward in the video. If I mute the sound of the video and try to pause/unpause, there is no problem.

I checked the same situation with other browsers. There are no problems with them.

I hope there is a solution to this.

Thanks.

Hello, Since month the web console window opens by itself and has to be closed manually. how can i get rid of this annoying behaviour?

https://support.mozilla.org/en-US/questions/1330262

Story Time aka Scrambled mess

So, for the Longest time I've had a Bunch of old sessionstore.js backed up and since I had to reset my Windows a couple of days ago, I thought about going through them and deleting what I don't need/saving what I do need. Problem is that the most recent version of FF use sessionstore.jsonlz4. I tried as hard as I could to make the .js work, but nothing work. I tried to convert the .js to .jsonlz4, but of course that did not work either. The only thing useful I found was this Scrounger that finds the websites within the .js so you can manually save them... But that's not good enough for me. So I thought "Wait a minute... .js was used by old version of FF, then FF updated and started using .jsonlz4... but what about... everyone that was using the old version when it converted ? Wouldn't FF itself convert the .js to .jsonlz4 automatically if you upgrade from an older version ???" So I download a portable version of FF 52, open it up for the first time, set it to remember my last session, close it, copy and old sessionstore.js from my backups and paste it into the portable's profile folder and VOILA it magically worked !!! This was the first Win I've had IN A WHILE so I really needed it. Now I am still in the process of doing it but theoretically you can copy the profile from the portable to your main installation of FF. Oh and as a bonus, you can go to about:profiles, create a new profile and replace its contents with the portable one's.

My Solution

1. Preferably download an old Portable version of Firefox (I used this site and got Version 52 but you are free to use whatever you want).
2. Launch the portable version and navigate to the settings to select it to Remember your last session.
3. Find the Portable's Profiles folder, not your main installation of FF.
4. While FF is closed, Paste your old sessionstore.js file into the Portable's Profiles folder, overwriting the existing one it had. (theoretically you can also restore your sessions with your old previous.js and recovery.js/bak files by renaming them to sessionstore.js and putting them in Portable's Profiles folder.
5. Open Portable FF and you Should see your old session. Now open the Menu Bar with Alt -> Help -> About Firefox -> Update Firefox -> Restart Firefox.
6. I suggest Updating Portable FF multiple times until you reach the current version, but FF 55 or something should be enough but hey, there's nothing wrong with being safe.
7. At this point you should have a FF profile with your old session in the new .jsonlz4 format. But why stop there ? Open your regular version of FF that you have installed (aka Not the Portable one) and type about:profiles in the URL bar.
8. Select Create New Profile. Now you have 2 options: A. Copy the Profile folder from the Portable FF into normal FF's Folder for the profiles, or B. just select Finish and paste the contents of the Portable Profile's folder in the newly created profile in the normal FF. Oh and you can rename the profile too to something like "old sessions"
9. After doing that, in about:profiles it will change the Default profile to the newly created, I suggest changing it back to the one you were using. Click Launch Profile in new browser.
10. From there you can decide how you want to save that session. You can sign in to your FF account and sync it with your main and those tabs will be in "Synced Tabs".

.....Sorry for the mess, I am not good at explaining things and I try to be thorough.

Improve my solution

I guess you can improve whole thing by finding exactly the last version that used sessionstore.js so you only have to update Once to get the sessionstore.jsonlz4.

I would rather not post the problem publicly. Most organizations have a way to log security exploits in a way that they are not public.

The long and the short of the symptom, however, is that I could see all of my passwords without entering the master password. That's probably something that you don't want to happen.

Firefox 86.0.1 (64-bit) on Ubuntu 20.04 LTS won't play H.264 videos, falsely claiming they are corrupt - but they are not, see example here which works okay on Google Chrome.

What could be the issue?

Firefox and my Radeon software keep crashing after boot-up and keeps reverting my blue light, which I always like "off". It gives me a black screen and turns my blue light back on again. Please fix ASAP. It's been happening randomly for a months now. Not sure if it's a Firefox, Microsoft issue or AMD/Radeon issue.

At what point did you decide to become sellouts to the lying racist jews, who control the mainstream media and social media, with your dimrat party propaganda on the Firefox homepage and employ fascist, oppressive actions by not allowing feedback regarding said lying, racist jew propaganda?

Whenever I go to upload a file after opening the browser, the folder that opens is C:\Program Files\Mozilla Firefox. This is not convenient.

I know this question has been asked, but is there still not a way to set a default upload folder?

Thanks.

Many times when I try to load many pages Firefox just can't, I don't know what is the issue I have tried the proxy settings and I'm not behind a firewall all those pages work well with Google Chromre I would be a happy Firefox user but this keeps me away. For example sometimes github.com doesn't work and generally new links don't load correctly.

Locking this thread.
Please continue here: [/questions/1330352]
I want to remove folders from the bookmark menu and keep them in the bookmark toolbar. I need the space in the menu for websites not folders. Thank you

Bear with me there's a bit of a story.

One of the apps I most use is MightyText. It allows me to send texts from my desktop computer's web browser. When FireFox automatically updated to the newest version, something didn't work right and MightyText stopped being able to connect.

My workaround was to use System Restore to go back in time so to speak. But FireFox is pretty aggressive with their updates, and eventually that stopped being a work around.

I tried to install an older version of FireFox manually but I couldn't ever get my profile to work right.

So, I've landed somewhere where FireFox has updated to the latest version, AND MightyText works just fine.

But now the problem is I cannot use any of my add-ons. Actually, I can re-fresh FireFox, and start it without any add ons. I can add all my add ons and everything works great, but if I restart my computer, FireFox will not connect to the internet (the wheel just spins) until I refresh again and wipe out all the add-ons. After doing so, all my tabs are restored, all my saved passwords, etc--and I can add back the add-ons and they will work until FireFox Crashes or I restart the computer, but then FF won't connect to the internet and around and around we go.

What's up?

When I install Extensions, many of them want "access your data on all websites" or some version of it. For a completely unknown extension I am not likely to be comfortable with that, *if the extension can send that data to external endpoints on the web*. But many add-ons don't need that permission. For example, an add-on that just adjusts styles on a webpage doesn't need to contact the Internet at all. (It would still need to check for updates, but I assume Firefox would do that and it wouldn't require granting carte-blanche internet access to the Extention).

I am generally comfortable with an extension contacting the Internet if it doesn't have any of my data (so that nothing privacy-relevant can be sent). I'd also be comfortable with an extension having major access to data if the data can *never* be sent anywhere - it is just on my machine. But Firefox doesn't seem to distinguish between these two extremely different privacy cases.

Is there some plan to implement this, or else some reason why it is not done? Is the technical challenge extreme for some reason?

I (and I suspect many others) could use a lot more extensions comfortably if this kind of privacy protection was available.

When I take a screen shot, the screen turns almost black and the selection rectangles are grey. However after exiting out of screenshot mode, it takes 5 or 6 seconds for the back light to recover. Is this a software or hardware issue? My laptop is only a year old, a Lenovo Legion y530-15ICH. Has anyone else experienced this issue?

Hello, after setting up Account Sync in Firefox, I received an email with a subject of something like "Your friendly reminder: how to finish synchronization setup". I am a Ukrainian user with an Ukrainian IP and English settings in my firefox account. But for some reason, the email sent to me was in a foreign language (Russian) which I don't know. I have no idea what is written there and why the email is in Russian. Is there a way to receive emails in Ukrainian or English in the future and not in Russian? With regards, Nick